Atour Light Hotel Shanghai Jing'an Natural History Museum, Suzhou River Bank

Hotels
9.2 (95 reviews)
No. 1419, South Suzhou Road , Shanghai , cn

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Facilities

Free wired internet
Internet access

Review Highlights

Pros:
Very clean and well-maintained
Good location with nearby amenities
Cons:
Language barrier with staff
Issues with small room sizes

Categories

Cleanliness
9.68
Most reviews indicate that the hotel is very clean and well-maintained.
Service
8.65
Mixed sentiments; some guests reported language barriers and issues with communication.
Location
10
Guests appreciate the location's proximity to nice areas, despite some distance from the station.
Room Quality
8.14
Negative comments about small rooms with no windows indicate issues with room quality.
Amenities
9.67
Positive feedback regarding available amenities like free laundry and breakfast options.
Value for Money
9.13
Some feedback regarding room size and service suggests it may not meet expectations for all guests.
Food and Beverage
8.68
Guests enjoyed breakfast but mentioned a lack of variety for different dietary preferences.
Overall Experience
9.67
Overall positive experiences, with a few concerns improving the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Convenient Location
Modern Amenities
Comfortable Rooms

To experience all this and more, book your stay at Atour Light Hotel Shanghai Jing'an Natural History Museum now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 95 reviews
Cleanliness: 9.68
Service: 8.65
Location: 10
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.67
M
Massimo • solo_traveller • ch
10
2026-05-27 • via Nuitee
K
KawahirA • solo_traveller • ru
8
Pros:

Главное достоинство в том что отель находится у реки.
Вежливый персонал, при встрече всегда здороваются.
Хорошие завтраки.

Cons:

Главный минус это все то же расположение : магазинов продуктовых по близости нет, до метро порядочно идти.
Окно в номере есть для галочки, видно в него как я понимаю окно другого номера расположенного напротив через метра два крыши (тут надо было заплатить побольше с видом из окна на реку).
Неудобная ванная комната слишком уж узкая во входной группе.
Плохо закрывающаяся входная дверь, которой надо хлопнуть, чтобы нормально её закрыть.

2026-05-26 • via Nuitee
M
Michele • couple • sg
8
2026-05-26 • via Nuitee
E
Ermolaos • extended_group • it
9
Pros:

Very good location (close to 2 metro stations, bars, and markets), very friendly staff, very convenient check-out time (2 pm), curated, modern rooms and aesthetic.

Cons:

The breakfast was ok, but there could be more diverse options for a continental breakfast and more availability of fresh fruits and juices.

2026-05-26 • via Nuitee
J
Judin • couple • gr
10
Very good !
Pros:

Staff-location

2026-05-24 • via Nuitee
O
Oleksandr • couple • ua
10
Pros:

Дужо чудовий готель! Не далеко від метро 7хв пішки через річку. До центру 2 зупинки метро або пішки 15-20хв . Зверніть увагу що локація на вказана не вірно -готель розташований на іншому боці річки. 😉

2026-05-19 • via Nuitee
J
Jos • solo_traveller • nl
9
Betaalbaar, confortabel en goed gelegen
Pros:

Goede prijs kwaliteit verhouding.
Dicht bij centrum.
Uitstekend ontbijt.

Cons:

Engels kon beter

2026-05-17 • via Nuitee
C
Chen • solo_traveller • us
10
Pros:

great location, river view is great! Super comfortable bed. Staff is very helpful

2026-05-10 • via Nuitee
R
Rita • couple • pt
10
Óptima relação preço-qualidade.
Pros:

O conforto dos espaços e o pequeno almoço diversificado.

Cons:

Não estava perto de nenhuma das atrações de Shangai.

2026-05-09 • via Nuitee
J
Jian • couple • de
9
2026-05-09 • via Nuitee
P
Pichamon • couple • th
10
Worth the money
Pros:

Like that the hotel is located near by the river but offer affordable price. Good size room, clean and comfortable. Staff are friendly and helpful with foreigners.

2026-04-26 • via Nuitee
E
Ella • extended_group • se
7
2026-04-23 • via Nuitee
H
Howard • solo_traveller • gb
10
Exceptional for price point
Pros:

The location on the river bank is superb.I arrived by night and hotel and skyline/river view was visually impressive. The cafe bar next door was also excellent.
I recommend the river view.
The staff were friendly and really accommodating.the service excellent and my mind was blown when a robot delivered my room service. Highly recommend and will stay here if I return.

Cons:

Not much

2026-04-22 • via Nuitee
R
RAIED • solo_traveller • sa
8
2026-04-19 • via Nuitee
M
Maria • couple • gb
10
Pros:

The hotel is located in a quiet area and tube stations close enough. The room was clean and had enough space. The staff was very friendly and accommodating. Special mention needs to be made to the lady in charge of the laundry facility, as she was proficient in her work. I would stay again at the same hotel at my next visit to Shanghai and I would definitely recommend it.

2026-04-18 • via Nuitee
K
Khan • solo_traveller • in
10
2026-04-14 • via Nuitee
K
Khan • solo_traveller • in
10
2026-04-14 • via Nuitee
S
stefano • solo_traveller • it
7
2026-04-12 • via Nuitee
Y
Yeste • couple • es
10
Buena relación calidad-precio.
Pros:

Muy limpio, variedad en el desayuno, incluso para europeos. Personal muy simpático. La señoras del desayuno eran súper amables, estaban atentas a todo.

Cons:

No hablan inglés, ni para decir buenos días, bienvenido… incluso con traductor costaba entenderse con ellos.

2026-04-07 • via Nuitee
C
Chia Hsuan • extended_group • tw
7
Pros:

酒店的床非常舒服。
晚上免費的宵夜稀飯很好吃
房間乾淨整齊

Cons:

我們住四人房 四個人
每天的毛巾備品等都只有三份。
每天回去都要打電話叫櫃檯再多送一份，
我們連住了四天，覺得這個價格跟這個星級的飯店不應該有這種問題 。

飯店附近很冷清 晚上真的什麼都沒有

飯店網路很不行
但可能是國家封鎖的問題
youtube line IG FACEBOOK 幾乎完全連不上

2026-04-05 • via Nuitee