Atour Light Hotel Shanghai Jing'an Natural History Museum, Suzhou River Bank

Hotels
9.2 (125 reviews)
No. 1419, South Suzhou Road , Shanghai , CN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean and well-maintained
Good location with nearby amenities
Cons:
Language barrier with staff
Issues with small room sizes

Categories

Cleanliness
9.68
Most reviews indicate that the hotel is very clean and well-maintained.
Service
8.65
Mixed sentiments; some guests reported language barriers and issues with communication.
Location
10
Guests appreciate the location's proximity to nice areas, despite some distance from the station.
Room Quality
8.14
Negative comments about small rooms with no windows indicate issues with room quality.
Amenities
9.67
Positive feedback regarding available amenities like free laundry and breakfast options.
Value for Money
9.13
Some feedback regarding room size and service suggests it may not meet expectations for all guests.
Food and Beverage
8.68
Guests enjoyed breakfast but mentioned a lack of variety for different dietary preferences.
Overall Experience
9.67
Overall positive experiences, with a few concerns improving the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Convenient Location
Modern Amenities
Comfortable Rooms

To experience all this and more, book your stay at Atour Light Hotel Shanghai Jing'an Natural History Museum now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 125 reviews
Cleanliness: 9.68
Service: 8.65
Location: 10
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.67
S
SONIA • family_with_children • es
7
Buena calidad precio
Pros:

Ubicacion y limpieza

Cons:

Eifi mal
Personal poco amable

2026-09-18 • via Nuitee
K
Keiko • couple • jp
8
快適でリラックスできる
Pros:

川沿いにあり、リラックスできます。お部屋も清潔でリバービューに癒されます。フリーのウォーターボトルなどのサービスも充実。

Cons:

駅近く希望の人には向きません

2026-09-07 • via Nuitee
G
Gouthilim • solo_traveller • fr
7
2026-09-04 • via Nuitee
J
Jose Antonio • family_with_children • es
8
hotel muy chulo, bien situado habitaciones mejorables
Pros:

es ,muy chulo y muy bien situado, buen hotel, buenas instalaciones

Cons:

buenas habitaciones, pero sin nevera, sin caja fuerte y sin armario, lo de la nevera es indispensable en verano

2026-09-02 • via Nuitee
P
Poh • couple • nz
8
Value for money
Pros:

Quiet location n good for morning walks. Amazing breakfast and helpful customer service. Value for money

Cons:

No window for the cheapest rate

2026-08-28 • via Nuitee
N
Nuria • couple • es
10
Perfecte i recomenable
Pros:

L’habitacio ha sigut molt comode, el llit i coixins perfecte. Lavabo amb dutxa gran.
El personal de l’hotel excel•lent!
Molt recomenable

2026-08-27 • via Nuitee
M
Mahmoud • couple • eg
9
2026-08-23 • via Nuitee
M
Maria Leticia • couple • au
6
Room was ok. Not the whole hotel as the other facilities are outdated . Staffs are very impatient if you ask questions a
Pros:

The room is ok and clean

Cons:

Staff doesn’t know how to speak English and they are very impatient you ask them questions

2026-08-20 • via Nuitee
H
Helmut • solo_traveller • at
8
top
Pros:

super lage, freundliches personal

2026-08-17 • via Nuitee
V
Virginie • couple • ch
8
Pros:

Breakfast, washing machine

2026-07-25 • via Nuitee
J
Jose Ramon • solo_traveller • es
9
Pros:

La amabilidad del personal de recepción

Cons:

Nada

2026-07-21 • via Nuitee
J
João • family_with_children • qa
9
Cons:

Almofadas e colchões muito bons.

2026-07-20 • via Nuitee
V
Viktoriia • couple • ru
9
2026-07-20 • via Nuitee
T
Thula • solo_traveller • za
7
2026-07-19 • via Nuitee
Y
YIYUN • couple • us
10
Pros:

Super good location, and excellent staff!

Cons:

The room is a bit small

2026-07-19 • via Nuitee
D
Daniela • couple • de
10
2026-07-17 • via Nuitee
S
Sylvain C • solo_traveller • ca
7
Pros:

Grande chambre.

Cons:

Le personnel.

2026-07-14 • via Nuitee
N
Norma • solo_traveller • mx
10
A truly great hotel!!
Pros:

This has been one of my favorite hotels. The staff was friendly and efficient, the room and common areas were clean, everything was perfect! The breakfast was so good, there were so many things to choose from, and coffee and juices... pretty great! At night they offer complimentary food as well, which was very convenient and nice of them. There is free laundry service too. Oh and the location is very very good, there is a river just in front and you can easily take the public transport nearby. Definitely recommend.

2026-07-10 • via Nuitee
G
GIOVANNA • solo_traveller • it
9
Pros:

Tuttp

2026-07-08 • via Nuitee
H
Hao • extended_group • tw
10
2026-07-06 • via Nuitee