The Countrypolitan - Hotel Indigo Nashville

Hotels
•
Hotel Indigo
8.8 (566 reviews)
301 Union Street , Nashville , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Cleanliness issues
High cost

Categories

Cleanliness
7.88
Some complaints about room cleanliness and issues with the AC unit.
Service
9.35
Staff was very quick to resolve issues and received positive remarks.
Location
9.39
Great location with easy access to entertainment venues and a cozy vibe.
Room Quality
8.34
Overall nice rooms but had issues with some appliances and cleanliness.
Amenities
8.87
Hotel features a nice bar and breakfast options, but some amenities need attention.
Value for Money
8.33
Considered high for the amenities offered, some guests felt the cost was excessive.
Food and Beverage
9.38
Breakfast and dinner options received great compliments; vibrant bar atmosphere.
Overall Experience
8.85
Generally a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Prime Location in Downtown Nashville
Hotel Indigo Nashville - The Countrypolitan is perfectly situated on historic Printers Alley, just steps away from iconic attractions like Broadway and The Ryman.

Modern Amenities and Comfortable Rooms
Each room at Hotel Indigo Nashville features a flat-screen HDTV, work desk, lounge chair, and coffee maker for your convenience and relaxation.

Delicious Dining and Entertainment Options
Enjoy locally-inspired dishes at The Countrypolitan Bar & Kitchen, and unwind at the speakeasy-inspired lounge with live music performances by talented local artists.

Book your stay at Hotel Indigo Nashville now to experience the best of Music City with top-notch amenities and unparalleled hospitality.

Important information:

Pets must weigh 34 kilograms/75 pounds or less.

Please note that if you choose a stay including breakfast, the breakfast package is only available for up to 2 adults. There will be extra charges for extra adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.8
Based on 566 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
B
Beat • extended_group • ch
10
Vielen herzlichen Dank für die 4 wunderschönen Tage bei euch es war fantastisch!
Pros:

Top Service, nettes Personal und Hammer Lage

Cons:

Nichts

2026-05-29 • via Nuitee
C
Catherine • solo_traveller • gb
10
Pros:

Lovely Hotel indigo a great location. Very close to Printers Alley and Broadway but the rooms were so quiet and spacious. Definitely recommend this hotel.

2026-05-29 • via Nuitee
O
Olivia • couple • us
10
2026-05-29 • via Nuitee
A
Aggie17 • couple • gb
9
Great hotel if you can get a good deal - its not 5* luxury but its friendly and fun
Pros:

Great vibe and location. If breakfast is included in your rate then you are in luck! Breakfast is amazing, ordered off menu (not a buffet) and includes great local specialities like biscuits, hot chicken, proper hash browns, brisket, you will not be leaving hungry!
Happy hour is great, with $6 mules (plus tax etc). There is music in the bar in the evening but we were so busy elsewhere we didn't actually get the chance to see it.
Staff are all very friendly and helpful. Great location right at the top of Printers Alley - although there is not much else around other than the bars on Printers Alley and Black Rabbit, but a good central position for exploring beyond Lower Broadway - Ubers can easily come right to the door. The decor and ambiance throughout the hotel is great. Really nice big shower in our bathroom with good water pressure. Free wifi.

Cons:

Its clearly an old building thats been recently refurbished. Its not a modern building, so there are a few flaws. I work in construction and noticed it, my wife however was completely oblivious so your opinion may vary. Small issues like they have clearly removed the carpets in the bedrooms but kept the original doors so there is quite a gap under the door that lets in noise and light form the corridor. The air con is kind clunky and noisy but it worked pretty well.
If you book with booking.com make sure you check your booking details are correct at check in. They're system didn't show us as having breakfast included, when it was. To their credit, the staff were extremely polite and corrected it with no fuss, but it was a bit of a faff and concern to get presented with a bill for breakfast and resort fees (that we had already paid).
Playing music on your TV in your room was like $20 extra, which seemed a bit excessive, especially as we were in Music City. But you can screenshare off your phone and play spotify/youtube if you need some music in your room.
Our bill at the bar was wrong both times, each time the server corrected it without fuss but make sure to check it.
We were on the 4th floor and it was kind of noisy with trash cans being collected from Printers Alley at 5am, and you can hear every sound from the corridors. The walls are pretty thick though so no noise from neighbouring rooms.

2026-05-28 • via Nuitee
C
Carolyn • couple • us
10
Comfy and Cool place to stay!
Pros:

Friendly and helpful staff. Great location. Excellent food and drink on premises. The MonteCrisco and Avocado Toast and Burgers were delicious!!

Cons:

Nothing I did not like!

2026-05-27 • via Nuitee
C
Camron • family_with_children • us
10
very nice and a great price and in a perfect spot. The staff were extremely nice and helpful. I’d fully recommend stayin
Pros:

very nice and a great price and in a perfect spot. The staff were extremely nice and helpful. I’d fully recommend staying here.

Cons:

only thing i didn’t like was one of the elevators was scary but other than that everything was nice.

2026-05-27 • via Nuitee
S
Stan • solo_traveller • us
10
Excellent!
Pros:

The people, ambience, location.

2026-05-27 • via Nuitee
J
Jennifer • couple • us
8
2026-05-24 • via Nuitee
C
Charlotte • couple • us
9
2026-05-21 • via Nuitee
N
Nicole • couple • us
10
20/10
Pros:

Amazing choice. My room was spacious—even the bathroom. I loved the vibes. We had lunch, dinner, and drinks down there every day. The people at the hotel were extremely nice. Perfect location!

Cons:

We booked two different rooms and one of them was not as big and cool as the other. Although it was completely fine, it was supposed to be an “upgraded room”

2026-05-20 • via Nuitee
D
Dawn • couple • us
10
2026-05-19 • via Nuitee
B
Brenda • couple • gb
8
2026-05-17 • via Nuitee
L
Lou Anne • couple • us
8
Anniversary night with my husband!
Pros:

The location

Cons:

The bar and restaurant were too crowded

2026-05-16 • via Nuitee
T
Toni • couple • us
10
Pros:

Location is everything. Only a couple blocks from Broadway, but it’s far enough for it to be quiet and peaceful. I loved this property. From the cleanliness, to the friendly staff, to the atmosphere.

Cons:

In all honesty I loved everything except the price. I wouldn’t typically pay this much for a hotel, especially for one night. I paid less for a hotel on the strip in Las Vegas, but it was a really great experience and I would recommend staying here if you aren’t worried about spending a little more.

2026-05-12 • via Nuitee
J
Joe • couple • us
4
Cons:

No parking $65 valet and a $29 resort fee that was not mentioned till checkout

2026-05-11 • via Nuitee
D
DAVID • couple • us
5
Pros:

Breakfest was very good. Staff was also very polite

Cons:

WAS NOT A KING BED AND BED WAS UNCOMFORTABLE. POOR SLEEP IN THAT BED AND ALSO WHEN A/C KICKS IN, IT IS VERY LOUD AND WAKES YOU UP. TOILETTE KNOB GETS STUCK IN DOWN POSITION AND TOILETTE KEEPS RUNNING

2026-05-07 • via Nuitee
M
Mary • couple • us
7
Great location and staff! Music in bar is top notch! Great for couples and safe for a girls weekend
Pros:

Location, staff is friendly, and the music bar scene

Cons:

We found our room to be very dusty like built up dust everywhere, didn’t experience that the time we visited before. Bathrooms could have used more detail cleaning and there were two different color light bulbs in our room and throughout the hotel, one is warm and the other would be bright white, it’s in the details.

2026-05-05 • via Nuitee
S
Sam • couple • au
9
Great location, beautiful hotel and friendly staff
Pros:

The location is perfect, 5 minutes and your on broadway but a very quiet area.

Cons:

The resort fee charged everyday.

2026-05-05 • via Nuitee
A
Anthony • couple • id
7
Good albeit aging property
Pros:

Has a country feel albeit dark

Cons:

Staff seems too casual. No uniform. Not very attentive.

2026-05-05 • via Nuitee
B
Bridget • couple • us
10
I would stay here again no complaints at all
Pros:

Staff amazing and location

Cons:

Nothing

2026-05-01 • via Nuitee