Atour Hotel X Nanshan Coastal City Shenzhen

Hotels
8 (5 reviews)
Block A, Haiwang Building, No.2225 Nanhai Avenue, Intersection of Nanhai Avenue and Chuangye Road , Shenzhen , cn

Children allowed

Facilities

Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Cons:
Terrible overall experience
Would not recommend
Lost trust in the brand

Categories

Cleanliness
8.5
Standard quality for this hotel tier
Service
10
Standard quality for this hotel tier
Location
8.5
Standard quality for this hotel tier
Room Quality
8.5
Standard quality for this hotel tier
Amenities
8.5
Standard quality for this hotel tier
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
8.5
Standard quality for this hotel tier
Overall Experience
3
Reviewer reports a terrible overall experience, strongly advises others not to book and says the stay damaged trust in the Atour brand.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 12:42

Property Description

Prime Location Near Popular Attractions
Dining Experience at On-site Restaurant
24-Hour Front Desk Assistance Available

Experience convenience and comfort at Atour Hotel X Nanshan Coastal City Shenzhen, strategically located near major attractions in Shenzhen. Indulge in delicious meals at the on-site restaurant and make the most of round-the-clock assistance from our dedicated staff. Your perfect stay in Shenzhen awaits - book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 5 reviews
Cleanliness: 8.5
Service: 10
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 3
H
Hiu Chuen extended_group hk
1
Pros:

No one should book this hotel, it's a terrible one. If you the Atour brand is reliable, this one will change your mind. I will not book Atour hotels every again due to this experience.

2026-06-12 via Nuitee
C
Chi choi family_with_children hk
9
2025-09-01 via Nuitee
C
Chi choi family_with_children hk
7
2025-08-21 via Nuitee
E
Elise family_with_children hk
8
2025-07-28 via Nuitee
Y
Yu-uki review category business travellers us
8
Very good
Pros:

Location was very convenient by the train station, food, and shopping. Room was clean and spacious.

Cons:

Staff wasn't too friendly and didn't accept AMEX. It would have been helpful to know there are window-less rooms before booking.

2023-12-20 via Nuitee