The Originals Access, Hôtel Innostar

Hotels
The Originals Access
7.9 (1011 reviews)
469 rue de la Découverte BP 37603 , Labège , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Noise issues
Small room sizes
Ventilation problems

Categories

Cleanliness
7.43
Generally clean but some issues reported with room quality.
Service
8.4
Many reviews mention friendly and helpful staff, contributing to a great service experience.
Location
7.94
Convenient for those with cars; slight complaint about distance to metro.
Room Quality
7.39
Rooms described as clean but some mention small size and issues with ventilation.
Amenities
7.42
Basic amenities mentioned, but some guests noted lack of certain items.
Value for Money
8.38
Good value for the price as highlighted in multiple reviews.
Food and Beverage
8.43
Breakfast received positive remarks for variety and quality.
Overall Experience
7.8
Overall positive experiences reported, balancing out some negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:51

Property Description

Modern Comforts and Convenience
The Originals Access, Hôtel Innostar in Labège-Innopôle offers a comfortable stay with free Wi-Fi, flat-screen TVs, and a delicious daily breakfast.

Relaxation and Refreshment
Guests can unwind on the hotel's terrace with outdoor furniture or grab a snack from the convenient vending machines with fresh drinks and snacks.

Prime Location
Located in a bustling business district, the hotel is minutes away from the train station, metro station, exhibition center, and the motorway, providing easy access to key destinations.

To experience these fantastic amenities and more, book your stay at The Originals Access, Hôtel Innostar now.

Important information:

Reception opening hours:
-Monday: 7:30am - 9pm
-Tuesday to Thursday: 6am - 9pm
-Friday: 6am - 8:30pm
-Saturday & Sunday: 7:30am - 12:30pm and 5:30pm - 8:30pm (closed between 12:30pm and 5:30pm).

Check in: Monday - Thursday: 5:30 pm - 9 pm Friday, Saturday & Sunday: 5:30 pm - 8:30 pm

Please note that breakfast is available for children aged 3 to 11 years old for an additional fee of 6€ per child.

Guests arriving outside reception opening hours are kindly requested to inform the hotel before 12:00. Contact details can be found on the booking confirmation.

Please note that rooms adapted for guests with reduced mobility are subject to availability and cannot be guaranteed. Guests wishing to reserve a reduced mobility room must specify this at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1011 reviews
Cleanliness: 7.43
Service: 8.4
Location: 7.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.8
L
Laetitia family_with_children fr
9
simple et efficace
Pros:

Hôtel bien situé avec restaurants à proximité, et zone commerciale. Calme, lits confortable. Très bien pour une nuit. Petit déjeuner correct.

Cons:

la taille de la chambre pour 3

2026-05-27 via Nuitee
S
Sylvie solo_traveller fr
10
Pros:

Les personnes à l'accueil sont très agréables. Elles vous renseignent avec le sourire

2026-05-25 via Nuitee
D
Danielle solo_traveller fr
9
2026-05-25 via Nuitee
R
Regis solo_traveller fr
10
2026-05-22 via Nuitee
A
Abdelmjid solo_traveller fr
5
2026-05-21 via Nuitee
S
Sarah solo_traveller fr
10
2026-05-20 via Nuitee
F
Floriane solo_traveller fr
3
Pros:

Entendre les gens baiser en mode il n'y a aucune isolation....

2026-05-20 via Nuitee
M
MCR solo_traveller fr
7
Pros:

L'emplacement...le prix....la chambre petite mais dotée d'une bonne literie...

Cons:

Le fait qu'il n'y ait pas d'eau chaude...la douche à l'eau froide... ça réveille mais ce n'est pas agréable !!!!

2026-05-18 via Nuitee
J
Jean-louis solo_traveller fr
8
2026-05-15 via Nuitee
M
Maciej solo_traveller pl
8
-
Pros:

Atmosphere

Cons:

Nothings

2026-05-15 via Nuitee
A
Arnaud family_with_children fr
6
Pros:

Literie confortable
Endroit silencieux
Espace arboré et agréable

Cons:

Une seule serviette pour la douche alors qu'il y avait bien deux personnes
Eau tiède dans la douche malgré un temps d'attente assez long pour purger l'eau

2026-05-13 via Nuitee
C
christian solo_traveller fr
9
Parfait agréable
Pros:

Ras continue comme ça

2026-05-13 via Nuitee
M
Maëlis couple fr
10
2026-05-11 via Nuitee
K
Kahim couple fr
8
Nuit d’étape
Pros:

Pratique pour une nuit d’étape

Cons:

La ville n’est pas très accessible sans voiture.

2026-05-10 via Nuitee
J
Julie solo_traveller fr
7
2026-05-06 via Nuitee
G
Guillaume solo_traveller fr
8
2026-05-06 via Nuitee
C
christele solo_traveller fr
10
2026-05-06 via Nuitee
D
Delphine extended_group fr
10
On y reviendra
Pros:

La ch lit double plus spacieuse ´

Cons:

Peu de lumière ´ pas de lumière pour pouvoir se maquiller dans de bonnes conditions

2026-05-03 via Nuitee
D
Delphine extended_group fr
10
On y reviendra
Pros:

Service du petit dej ´ accueil du personnel ´ nous avoir préparer une box petit dej pour un départ exprès ….

Cons:

Pas assez de lumière dans les chambres ´ et la chambre lit jumeaux un peu petite ´ pour nous cela a été ´ mais pour des personnes corpulente ´ la taille de la sdb accès wc peu être difficile.

2026-05-03 via Nuitee
F
Fabrice solo_traveller fr
8
Pros:

Un très bon rapport qualité / prix .

Cons:

Le couloir des chambres donne sur l'extérieur (un escalier)et n'est pas sécurisé.

2026-05-02 via Nuitee