AnCasa Hotel Kuala Lumpur, Chinatown

Hotels
8.1 (1692 reviews)
Jalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Convenient location
Cons:
Cleaning issues
Breakfast quality

Categories

Cleanliness
7.55
Complaints about dirty beddings and uncleaned rooms detracted from cleanliness ratings.
Service
8.55
Front office staff and managers are noted to be polite and helpful.
Location
8.75
Good location with access to Chinatown and other main attractions.
Room Quality
8.05
Rooms were modern and clean, but some issues noted with noise and space.
Amenities
8.05
Swimming pool and gym facilities were appreciated, though some noted issues with sunlight and water temperature.
Value for Money
8.15
Reasonable prices for a hotel stay, but breakfast pricing was considered high.
Food and Beverage
7.55
The breakfast was not well received and seemed geared towards Asian tastes.
Overall Experience
8.15
Overall a good experience, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:48

Property Description

Ancasa Hotel Kuala Lumpur by Ancasa Hotels & Resorts, located just steps from China Town and Independence Square, offers classic rooms and access to fitness facilities. The hotel boasts a buffet restaurant and lounge.

Convenient Location: Situated in the historic quarter, the hotel is easily accessible from Plaza Rakyat LRT Station and Urban Transformation Centre (UTC), and just an hour’s drive from Kuala Lumpur International Airport.

Comfortable Accommodation: The cozy rooms, decorated in pleasant neutrals, are equipped with a fridge, satellite TV, and attached bathrooms with shower facilities.

Dining Experience: Indulge in hearty buffet spreads featuring local and Western dishes at Saffron Brasserie, and unwind with a post-meal drink at Casa RnB.

Experience comfort and convenience at Ancasa Hotel Kuala Lumpur. Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests enjoy:
- Free room upgrade subject to availability
- 20% off on dry cleaning
- Free shuttle service to Masjid Jamek, KL Sentral, Bukit Bintang and KLCC
Spa and gym facilities at this property are unavailable till further noticePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 10 per stay.

Location

Guest Reviews

8.1
Based on 1692 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.75
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.15
Food and Beverage: 7.55
Overall Experience: 8.15
M
Mohamedhussein murtaza • solo_traveller • ke
10
Pros:

Everything about the hotel was awsome

2026-06-06 • via Nuitee
R
Ramadoss • solo_traveller • sg
1
2026-06-05 • via Nuitee
G
Gule • solo_traveller • et
10
2026-06-05 • via Nuitee
H
Hariz • solo_traveller • my
7
2026-06-04 • via Nuitee
N
Nur • couple • my
9
Pros:

Keselesaan
Nyaman tempat tidur

Cons:

Harga terlalu tinggi sikit

2026-06-04 • via Nuitee
W
Wan • solo_traveller • my
9
2026-06-03 • via Nuitee
N
Noratikah • family_with_children • my
10
Everything was soo good
Pros:

All good

Cons:

Nothing

2026-06-03 • via Nuitee
J
jamil • couple • my
7
2026-06-03 • via Nuitee
P
Praveen • family_with_children • sg
9
Pros:

Nice location, friendly check in staff and value for money.

2026-06-02 • via Nuitee
N
Nuryuhanis • family_with_children • my
8
2026-06-01 • via Nuitee
S
Susannah • solo_traveller • gb
8
2026-05-21 • via Nuitee
N
NUR AINAA NADZIRAH • solo_traveller • my
9
2026-05-21 • via Nuitee
B
Brooke • solo_traveller • au
9
Would stay again.
Pros:

FANTASTIC location, friendly staff and very comfortable. Hotel is a little on the pricy side but you get what you pay for

Cons:

Minor feedback, I was told I would be able to check in at 11:30 but I had to wait until 13:30. They let me use the pool for an hour while I waited though which was great

2026-05-20 • via Nuitee
S
SP • family_with_children • my
1
2026-05-18 • via Nuitee
M
Mohd Zafuan Arif • solo_traveller • my
10
2026-05-17 • via Nuitee
L
leah • couple • au
8
Recent;y stayed for 4 nights . The location was central , all the tourist sites were either an easy walk or quick light
Pros:

The central location and the friendly helpful staff .

2026-05-15 • via Nuitee
A
azaitul azurani • couple • my
8
2026-05-13 • via Nuitee
F
Fem7 • solo_traveller • us
7
Just OK
Pros:

Location close to Petaling street. The outside and lobby of the hotel look nice. Staff seemed friendly.

Cons:

Check-in was strange. There was a long line, and they let the local tourists go ahead of me in line. The person at reception also had to keep going back between a check-in machine in the lobby and the check-in reception to check me in, which didn't help the line.

This hotel does not seem designed with western tourists in mind. There was almost no western breakfast, no eggs etc, and my friend and I were the only two westerners at breakfast. I was pushed and shoved at the buffet, and came back from the buffet line to find people sitting at the table where we had put our things down 2 minutes before.

Rooms are hit or miss, I've stayed here twice, and the first time the room smelled and was super small, but the second time, I received a clean and spacious room.

2026-05-12 • via Nuitee
J
JAYA • solo_traveller • my
10
Pros:

Near to Town Area
The hotel staff are very friendly

Cons:

No comment

2026-05-10 • via Nuitee
J
JAYA • solo_traveller • my
10
2026-05-10 • via Nuitee