Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast options
Clean and comfortable rooms
Cons:
Some amenities need updating
Issues with room temperature control

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but there were mentions of some issues.
Service
9.1
The staff was frequently described as friendly and accommodating.
Location
8.6
Location received mixed reviews, with some noting distance but overall a calm area.
Room Quality
8.4
Rooms were generally spacious and comfy; however, some mentioned furnishings being outdated.
Amenities
8.1
Amenities like the breakfast were praised, yet some facilities like the jacuzzi need improvement.
Value for Money
8.7
Good value noted for the quality of service and amenities provided.
Food and Beverage
8.8
Breakfast was highlighted as a strong point in several reviews.
Overall Experience
8.8
Overall positive experiences were reported, despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:09

Property Description

Located in the heart of Saas-Fee, Hotel Etoile & Alpenperle Residences offers a perfect blend of luxury and convenience. Charming Accommodations await with modern amenities and comfortable furnishings. Entertainment and Relaxation are at your fingertips with a sauna, children's playground, and various games available. Indulge in a delicious Buffet Breakfast before heading out to explore the picturesque surroundings. Experience the best of Saas-Fee with hiking, skiing, and more just moments away. Don't miss out on the opportunity to create unforgettable memories at Hotel Etoile & Alpenperle Residences.

Important information:

Guests are kindly asked to note that Alpen room categories are located in the annexed building.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 103 per week.

Location

Guest Reviews

8.6
Based on 820 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.6
Room Quality: 8.4
Amenities: 8.1
Value for Money: 8.7
Food and Beverage: 8.8
Overall Experience: 8.8
S
Shiraishi extended_group jp
10
素晴らしい!
Pros:

清潔なお部屋と、朝食の美味しさは、最高でした。4人でのファミリールームを予約していたが、コネクティングルームへグレードアップしてくれたのだと思います。広くて快適でした。

Cons:

何もありません。

2026-07-25 via Nuitee
M
Mitona Pujadas solo_traveller es
9
2026-07-25 via Nuitee
D
Dominic solo_traveller de
10
Pros:

Sehr nette Gastgeber und tolles Frühstücksbuffet mit super Aussicht. Die Extras wie der Spieleraum und der Außenpool sind auch spitze. Können das Hotel als Familie uneingeschränkt empfehlen.

2026-07-24 via Nuitee
M
Mischa family_with_children ch
10
Ein angenehmer erholsamer Aufenthalt mit Kind und Tier
Pros:

Wir waren dort für drei Tage mit unseren zwei Kindern und zwei Hunde es war sehr erholsam auch der Garten zum ausruhen die Sonne genießen sogar die Hunde durften in den lieb gestalteten Garten liegen, einfach wunderschön. Auch das Frühstück war sehr vielseitig und für mich als Laktose intolerante fand auch was. Personal war auch sehr nett.
Also wir kommen bald wider!

2026-07-24 via Nuitee
S
Sandy solo_traveller ch
1
2026-07-23 via Nuitee
吉川 couple jp
9
とて心地良いホテルだった。
Pros:

バスターミナルへの送迎も快くしていただいた。

Cons:

冷蔵庫のドアが閉まりにくかった。

2026-07-22 via Nuitee
A
Anita family_with_children ch
8
2026-07-22 via Nuitee
J
Jascha solo_traveller ch
8
Sehr schöner Aufenthalt!
Pros:

Personal war sehr zuvorkommend und hat alle Anliegen in kürzester Zeit gelöst. Die Zimmer sind sehr praktisch mit grossem Schrank und Verstauungsmöglichkeiten. Der Blick von Balkon auf dem Gletscher ist fantastisch.

2026-07-22 via Nuitee
O
Ondřej extended_group cz
9
2026-07-21 via Nuitee
C
chankanok extended_group th
8
2026-07-20 via Nuitee
P
Paul couple ch
10
Jederzeit wieder!!
Pros:

Das Hotel ist ausserhalb der Dorfmitte gelegen, dafür aber sehr ruhig. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist klein aber sehr fein. Der Transfer war einfach hervorragend. Wir würden dieses Hotel sofort wieder buchen

Cons:

Bei diesem Hotel gibt es für uns nichts auszusetzen.

2026-07-19 via Nuitee
H
Heidi family_with_children de
9
Tolles Hotel , für einen tollen Urlaub.
Pros:

Schönes Hotel mit guter ruhiger Lage. Den Ausblick auf die Berge haben wir genossen. Das Personal war super nett und stets hilfsbereit. Das leckere Frühstück machte den Start in den Tag besonders.

Cons:

Es gab nichts.

2026-07-19 via Nuitee
D
Domien solo_traveller be
9
2026-07-18 via Nuitee
M
Mayara solo_traveller br
10
Quero morar nesse lugar.
Pros:

Nossa estadia foi simplesmente perfeita. Era nosso aniversário e eles prepararam nosso quarto de uma maneira super carinhosa. A vista do hotel é simplesmente linda. Nosso quarto era muito confortável e tudo muito limpo e organizado. O café da manhã estava muito bom, podendo escolher se queria comer na área interna ou extra. Os funcionários todos foram muito simpáticos. Só tenho elogios, fiquei completamente encantada e com toda certeza eu reservaria outra vez.

Cons:

Que eu não podia ficar morando lá, e tive que voltar à realidade da vida.

2026-07-17 via Nuitee
K
Karina solo_traveller de
8
Pros:

Das Personal und die Lage des Hotels waren super.

Cons:

Die Matratzen der Betten müssten erneut werden.
Das Frühstück war jeden Tag gleich, da wäre etwas Abwechslung empfehlenswert.

2026-07-16 via Nuitee
R
Regula couple ch
10
2026-07-15 via Nuitee
K
Kristel family_with_children be
10
2026-07-15 via Nuitee
R
Rebecca couple ch
9
Great well priced hotel in Saas Fee
Pros:

Incredible balcony views, lovely staff, jacuzzi in the garden was a fun experience, comfortable beds. Offer of free transfer at the beginning and end of our stay. Friendly and helpful front desk staff. Good breakfast.

Cons:

The pillows were very flat and could do with replacing and thin walls mean you can hear neighbours talking.

2026-07-13 via Nuitee
A
A Koala extended_group gb
10
Excellent hotel with lovely staff and breakfast
Pros:

A very nice hotel in Saas Fee - they have a shuttle bus that will pick you up from the car park or bus terminal, the room was very clean, in good condition and comfortable. The staff were really great and friendly and the breakfast was exceptional - such a wide range of options - I loved it and will be back!

Cons:

Nothing - it was perfect.

2026-07-13 via Nuitee
M
Marc solo_traveller ch
10
Pros:

L'accueil a été chaleureux, transport depuis le parking jusqu'à l'hôtel très rapide, la chambre impeccable avec une très belle vue sur les glaciers.
Le balcon bien protégé par l'avant toit, on a pu profiter du jacuzzi qui est installé dans le jardin.
Un super petit déjeuner avec des employés très disponibles et efficaces..

Cons:

Rien

2026-07-13 via Nuitee