Mama's Chalet Pulau Perhentian Besar

Hotels
6.9 (549 reviews)
Pulau Perhentian Besar , Perhentian Island , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food
Cons:
Poor cleanliness
Small bathrooms
Need for renovation

Categories

Cleanliness
5.4
Multiple reviews indicated poor cleanliness, especially regarding bathrooms.
Service
7.9
Staff was described as friendly and helpful in several reviews.
Location
8.4
The location is frequently praised for its proximity to beaches and restaurants.
Room Quality
5.9
Mixed feedback about the rooms, with many commenting on the need for updates.
Amenities
6.9
Amenities were acceptable, though some rooms lacked basic features.
Value for Money
6.9
Overall good value for money, particularly noted in a review about the restaurant.
Food and Beverage
7.4
Positive comments about the restaurant’s quality relative to price.
Overall Experience
6.4
Overall experiences were varied but generally positive with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:51

Property Description

Prime Beachfront Location
Experience the beauty of Pulau Perhentian Besar at Mama's Chalet, just steps away from Turtle Beach and PIR Beach.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms, some featuring a balcony with stunning sea views.

Delicious Dining Options
Indulge in authentic Malaysian cuisine at our on-site restaurant, with a halal menu available upon request.

Book your stay at Mama's Chalet Pulau Perhentian Besar for a memorable beachfront getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 549 reviews
Cleanliness: 5.4
Service: 7.9
Location: 8.4
Room Quality: 5.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 6.4
M
Mukhamat Sair couple uz
7
Pros:

Good value, clean and convenient

Cons:

Sea is not that good for snorkeling, at evening time the tide is very low, insects (mainly ants) can be a problem.

2026-08-15 via Nuitee
K
karine family_with_children fr
9
Expensive but very well situated
Pros:

Double bed bedroom so enough space for 3. It is not modern but clean. Seaview from thé room. Nice people at the réception and at the restaurant. Food is not so expensive in comparaison with other resorts.

Cons:

Bed is not very confortable. Bathroom needs ro be modernised .for the Price we pay (but we do not have the same standard in Europe).

2026-08-15 via Nuitee
G
Giovanni extended_group it
4
Da ristrutturare completamente
Pros:

Posizione e staff

Cons:

Struttura da demolire e rifare completamente, almeno per quanto riguarda i bungalow vista giardino. Pulizia inesistente, pareti e soffitti rotti, testata del letto con chiodi che uscivano fuori pericolosamente, scolovino del water poggiato per terra senza contenitore apposito, specchio scrostato, stanza buia e nemmeno un gancino per appendere gli asciugamani. In tutto il bungalow era presente una sola presa di corrente. Lo staff era però molto gentile, soprattutto i ragazzi del ristorante.

2026-08-15 via Nuitee
A
Andrea solo_traveller it
3
Deludente
Pros:

La posizione davanti al mare

Cons:

Ho prenotato 6 mesi prima 1 camera da 4 persone (2 adulti e 2 minori), invece mi hanno dato 2 camere da 2 persone, dicendomi che non c erano alternative. Sono rimasto molto deluso.

2026-08-13 via Nuitee
J
Joana solo_traveller pt
8
Pros:

Da simpatia e disponibilidade dos funcionários. Os tours privados com o Sr. Mahadi são excelentes. Recomendamos.

Cons:

Os chalets podiam ter melhor isolamento do exterior e local para pendurar as roupas. Bem como fornecerem gel de banho.

2026-08-13 via Nuitee
J
Jordi solo_traveller es
9
Preciosas cabañas en lugar encantador
Pros:

La ubicación es preciosa a 5 minutos andando de una de las playas más bonitas de la isla, el restaurante del lugar i la casita en si es encantadora

Cons:

Realmente esta todo batante bien, las instalaciones podrian ser un poco más nuevaspero realmente tal como son es encantador

2026-08-13 via Nuitee
P
Pablo solo_traveller es
7
Pros:

Estaba al lado de turtle point

Cons:

El aire acondicionado no enfriaba nada, te asabas de calor.
Muy precaria la cabaña

2026-08-12 via Nuitee
I
Isa Nocelo family_with_children es
6
Muy básico y caro para lo que es
Pros:

La ubicación sin duda

Cons:

Es un alojamiento muy básico para el precio que cuesta. No hay ni siquiera una mini nevera en la habitación. Hay cabañas que deben reformar enteras, es como dormir fuera ya que tienen rendijas muy grandes por donde entra además del calor, insectos. Las camas no eran cómodas, aunque luego insistimos para cambiar de cabaña a una mejor que habíamos visto online libre y tras insistirles, nos cambiaron por un precio claro (era un poco más grande pero las carazcterísticas eran similares). El baño tremendo en ambas opciones.

2026-08-11 via Nuitee
A
Alessandro family_with_children it
7
Pros:

La posizione è strategica, vicino a ristoranti e alla fantastica spiaggia del turtle point.
Abbiamo soggiornato in due stanze: la quadrupla vista mare - per quanto datata - era spaziosa e accogliente. La camera doppia invece era decisamente vecchia e un po’ malconcia.

Cons:

La pulizia lascia un po’ a desiderare (nello standard malese) e le camere sono datate (muri rotti, rubinetti che perdono…). Ristorante proprio non ci è piaciuto per questione igienica.

2026-08-11 via Nuitee
N
nadia family_with_children fr
10
2026-08-10 via Nuitee
P
paolo couple it
8
Pros:

Pozione strategica sull’isola

Cons:

Il bagno molto vecchio e la mancanza del servizio di pulizie in camera

2026-08-10 via Nuitee
Y
Yolanda solo_traveller es
7
2026-08-10 via Nuitee
P
Pajot couple fr
7
2026-08-09 via Nuitee
F
France solo_traveller fr
7
Pros:

Le chalet est agréable et le cadre extérieur est vraiment magnifique. Le personnel est également très agréable, accueillant et souriant, ce que j’ai particulièrement apprécié.

Cons:

Le prix est beaucoup trop élevé par rapport au standing. L’intérieur est assez vétuste et très basique, avec peu de mobilier pour poser ses affaires. À ce tarif, je m’attendais à davantage de confort et de qualité.
Autre déception : malgré certains chalets face à la mer, il n’y a pas de plage directement devant. Il faut aller sur la plage voisine pour pouvoir en profiter. Du coup, l’emplacement m’a finalement moins séduit que je ne le pensais. On paie clairement le cadre et l’emplacement, mais le rapport qualité-prix reste assez décevant.

2026-08-09 via Nuitee
M
martina family_with_children it
9
Ottima soluzione per soggiornare in queste meravigliose isole
Pros:

Chalet basici in riva al mare con tutto il necessario, posizione ottima a 2 passi da spiagge magnifiche dove fare snorkeling, il ristorante prepara piatti vari e gustosi

2026-08-08 via Nuitee
J
Javier couple es
10
Excelente
Pros:

Las cabañas

Cons:

Mantenimiento

2026-08-07 via Nuitee
W
Walter couple it
4
Pros:

Il personale alla reception è stato gentilissimo e assai disponibile.

Cons:

Il nostro cottage era proprio spartano e anche quello assegnato dopo l'upgrade non era molto confortevole. Cosi abbiamo deciso di spostarci al Coral View Resort che invece è paradisiaco.

2026-08-06 via Nuitee
C
Camille solo_traveller ch
8
Pros:

Le personnel au restaurant était adorable, ainsi que les autres qui étaient à l'écoute en cas de question.
Le service de lessive était au top (ça sentait super bon)
L'emplacement était super, au calme mais assez proche des autres plages
Proche de la nature, ce qui nous a permis de voir des animaux dans leur etat naturel (singes, varan, serpent)

Cons:

Lors de notre arrivée, notre chambre n'était vraiment pas propre (beaucoup de poussière, toile d'araignée,...). Nous sommes allées à la réception pour dire que ce n'était pas ok, et le gérant (on suppose) nous a dit d'annuler la réservation et de partir, sans prendre la peine de comprendre la situation.
Petite mention à un jeune qui a pris le temps de nettoyer notre chambre, ce qui a rendu notre séjour possible

2026-08-06 via Nuitee
S
Sonja family_with_children de
9
2026-08-04 via Nuitee
S
Stefan family_with_children nl
6
Het eiland Perhentian Besar is prachtig! Het verblijf is oké, maar lijkt mooier te zijn en ook qua ligging dan dat het d
Pros:

Niet al te duur verblijf op een prachtig eiland

Cons:

Het lijkt alsof je verblijft op het strand. Echter er is een strook zand en vervolgens bij het water een wand die reparatie nodig heeft en waar allemaal afval en rotzooi ligt.

2026-08-04 via Nuitee