Queens Park Premier London Hyde Park

Hotels
7.1 (9233 reviews)
46 Queensborough Terrace , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Dirty rooms
Small and claustrophobic accommodations

Categories

Cleanliness
5.93
Multiple reviews noted dirty rooms and lack of proper cleanliness.
Service
8.9
Staff were described as excellent and accommodating in several reviews.
Location
8.94
Location was frequently praised as being very convenient and central.
Room Quality
5.39
Several reviews mentioned small and outdated rooms, with issues like lack of windows.
Amenities
6.92
Limited amenities mentioned, particularly in comparison to expectations for a 4-star hotel.
Value for Money
6.88
Mixed sentiments regarding value, especially with cleanliness and room quality issues.
Food and Beverage
6.43
Breakfast options were noted as lacking variety and quality.
Overall Experience
7.4
Experience varied significantly; praised for location but criticized for cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:19

Property Description

Prime Location in London
Complimentary Buffet Breakfast
Multilingual 24-hour Front Desk

Book now to experience the best of London at Queens Park Premier London Hyde Park with free WiFi and a central location, ensuring a memorable stay.

Important information:

Please note that the following units are located on the lower ground floor:
- Standard Family Room
- Double Room
- Twin Room

Please note that the Double or Twin Room doesn't have windows.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 9233 reviews
Cleanliness: 5.93
Service: 8.9
Location: 8.94
Room Quality: 5.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.43
Overall Experience: 7.4
S
Simone couple gb
1
Good location but not good enough to make up for the hotel itself
Pros:

Location was good for BST Hyde Park festival - about 25 minute walk

Cons:

Honestly the worst hotel I’ve stayed in, I booked it for location and for aircon… our room didn’t have aircon even though it’s listed when you book, as someone who has disabilities and overheats I found this very distressing as it was a heatwave (obviously the weather isn’t the hotels fault but 30 degrees with no air con or even air from being able to leave a window open due to being a ground floor out the back of the hotel was horrendous). We spoke to reception and we were advised “that wing of the hotel doesnt have aircon” and we couldn’t move rooms as they were fully booked to the festival. They did bring us a fan (didn’t help but the gesture counts I guess) however the fan was FILTHY, I’m talking two inches of dust and dirt on the blades. I asked to check in early, I was allowed to do so an hour early which im grateful for, however the room was dirty, to the point my partner went to M&S and bought some antibac wipes so we could clean down the surfaces ourselves, again I know they were busy and let us in early but I wasn’t expecting to have to clean the room myself. Dirt aside it was just a very run down dingy room (curtains had to be kept closed due to being ground floor out the back of the hotel) there was marks and stains all over the walls and curtains, it just wasn’t a pleasant. We hated the stay so much we paid to change our train time so we could leave early and just get home. Wouldn’t stay here again location wasn’t good enough to outweigh the negatives.

2026-07-11 via Nuitee
A
Ann-Sophie solo_traveller se
9
Very happy with this hotel.
Pros:

We had a twin room, G105, right next to the reception.
The beds were very comfortable.
The room was bigger than expected, and felt very clean.
It had a water boiler, tea, coffee etc, biscuit and complementary bottled water, a wardrobe with safety locker.
It was a heatwave with 34°Celsius, and the room had AC, thankfully, so it was nice and cool.
The bathroom was clean and had a bathtub.

The breakfast had everything one needed. I only missed watermelon (as many hotels in my country usually have that).
It was natural yoghurt, milk, cereals, berries, bread, toast, crossiant, butter, various marmelades, cheese, cucumber, tomatoes, juices, and warm dishes as boiled eggs, scrambled eggs, bacon, sausages, mushrooms and baked beans, tea and two coffee/chocolate machines.

Very friendly staff.

It was close to bus-, and tube stations, about 5 minutes by foot. The city area was filled with nice restaurants and some grocerystores.
The area in which it was located was very nice and felt safe.
I recommend it.

Cons:

I've never been a fan of fitted carpets, so that's the only negative thing.
It's a very typical English thing, so I can't blame them.
But it did feel clean.

2026-07-11 via Nuitee
A
Alessandro solo_traveller it
10
2026-07-11 via Nuitee
W
Wieland couple ch
4
2026-07-11 via Nuitee
C
Cihan family_with_children tr
8
Pros:

Konumu harika, burdan heryere kolay ulasım sagladık, otel konforlu , yine gittigim de burada kalırım

2026-07-11 via Nuitee
E
Ellie couple gb
8
2026-07-11 via Nuitee
K
Kieran solo_traveller gb
10
2026-07-11 via Nuitee
A
AKWASI couple gb
10
2026-07-11 via Nuitee
C
Cihan family_with_children tr
8
2026-07-11 via Nuitee
D
Debra couple gb
10
2026-07-11 via Nuitee
M
Mathias solo_traveller dk
1
Pros:

No early check in

Cons:

Room was not healthy in a basent

2026-07-11 via Nuitee
T
Tristan couple gb
3
Good location and staff bad everything else
Pros:

Location
Air con
Nice staff

Cons:

Room size was small
Internet speed was slow and dropped a lot
Bedding and towel stained
Paper thin walls. You can hear other guests when they whisper
Shower head was poor
Bathroom light didn’t turn off

2026-07-11 via Nuitee
A
Amy extended_group gb
3
Disappointing
Cons:

We booked a triple room and when we arrived we were told the triple room didn’t have air con. I had previously checked this when chatting to them and they confirmed there was air con in the room. We were then told there were maintenance issues and given 3 single rooms on different floors. One of our party is 6 months pregnancy and had to stay in a room alone. One of us was put in a basement room that had no window and smelt. Staff were not helpful or very understanding and hotel didn’t inform us of the issue before we stayed. The story kept changing, our triple was available then it wasn’t. Honestly got the impression that they had overbooked the hotel. Or the rooms are too hot so they need to stop advertising and telling people every room has air con. We had this trip booked for a while so really disappointed.

2026-07-11 via Nuitee
A
Anna solo_traveller de
5
Pros:

Freundliches Personal, gute Lage direkt am Kensington Palace mit guter Anbindung, saubere Zimmer, Klimaanlage

Cons:

Zimmer sehr klein und teilweise in die Jahre gekommene Ausstattung

2026-07-11 via Nuitee
J
Jim Morissens solo_traveller be
5
Pros:

Goede ligging.
Vriendelijk personeel

Cons:

Voor deze prijscategorie zijn we een ander niveau van hotels gewoon. De kamer bevond zich in de kelder verdieping,waardoor er een muffe geur aanwezig was.
In de badkamer waren er schimmelplekken aanwezig.

Er zijn 3 bedden in een toch wel kleine ruimte gepropt. De bedden op zich waren wel comfortabel.

Incheck vanaf 15u. Maar we hebben tot 16u moeten wachten omdat de kamer nog niet klaar was. Dit werd wel tegemoet gekomen door gratis ontbijt gedurende ons verblijf.

2026-07-11 via Nuitee
L
lauren family_with_children je
1
Would not reccomend
Pros:

The staff were polite and helpful. Cannot fault them

Cons:

Our first room had no aircon and the heat was unbearable and we had a fan that sounded like a helicopter.
Bed sheets stained and had hairs on them.
Rooms are not very clean
No hot water
Breakfast was very standard

2026-07-11 via Nuitee
L
Lisa couple gb
7
2026-07-11 via Nuitee
V
Valeria family_with_children ar
7
2026-07-10 via Nuitee
M
Marek couple gb
10
2026-07-10 via Nuitee
A
Akash Tanaji solo_traveller gb
10
Pros:

It was clean

2026-07-10 via Nuitee