Mementos by ITC Hotels Jaipur

Hotels
8.7 (29 reviews)
Natata Road , Jaipur , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Excellent food variety
Memorable decorations for special occasions
Cons:
Difficult location
Gym flooded
Power interruptions

Categories

Cleanliness
8.26
No specific mention of cleanliness, but general hygiene and standards were met.
Service
9.73
Exceptional service mentioned, with staff going above and beyond to accommodate guests.
Location
7.77
Desolate location, difficult to reach which affects overall desirability.
Room Quality
8.72
Well-sized rooms with good interior, but issues with room allocation.
Amenities
8.25
Good amenities, though gym was out of service due to flooding.
Value for Money
8.71
Good value for the experience overall, assuming some areas needed improvement.
Food and Beverage
9.26
Food was praised, particularly dinner and breakfast with variety.
Overall Experience
8.93
Positive overall experience but with noted challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 22:08

Property Description

Luxurious Accommodation:
Experience luxury in every corner of our 5-star hotel with well-appointed rooms featuring private bathrooms and comfortable seating areas for your relaxation.

Leisure Facilities:
Unwind and rejuvenate in our outdoor swimming pool surrounded by a lush garden or savor delicious meals at our on-site restaurant and bar, offering a delightful culinary experience.

Family-Friendly Amenities:
For a memorable family vacation, take advantage of our children's playground and start your day with a delicious buffet breakfast to fuel your adventurous exploration in Jaipur.

Plan your stay at Mementos by ITC Hotels Jaipur for an unforgettable experience.

Important information:

As part of our continued commitment to upgrading our facilities and enhancing our guests’ experience, the swimming pool will undergo renovation from 2nd January 2026 to 11th January 2026. We sincerely appreciate your cooperation and understanding.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Children up to and including 17 years old stay for Rs. 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 29 reviews
Cleanliness: 8.26
Service: 9.73
Location: 7.77
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
B
budhani • solo_traveller • in
9
2026-05-20 • via Nuitee
A
Ana • couple • tc
10
A hidden gem in the outskirts of Jaipur.
Pros:

The hotel is located outside Jaipur, a bit away from everything but this makes it very quiet and serene. We really enjoyed the high tea provided free of charge in the afternoon. All staff were superb.

Cons:

Nothing!

2026-05-11 • via Nuitee
U
Ujjwal • family_with_children • in
9
2026-05-03 • via Nuitee
S
seema • couple • in
4
2026-04-19 • via Nuitee
A
Anil • family_with_children • us
10
Pros:

The staff was extremely helpful. They in fact gone out of way to help us purchase few stuff from local market.

2026-04-16 • via Nuitee
M
Manu • family_with_children • gb
10
Excellent stay with exceptional service
Pros:

We had an excellent stay at this unique, purpose-built palace property. The location is a little secluded, which adds to its charm, and the overall experience was exceptional.

The rooms were spacious and beautifully decorated. We stayed in one of the villas—a short, pleasant walk from the main area—and for those who prefer not to walk, a convenient buggy service is always available.

What truly sets this property apart is its outstanding service. Indian hospitality is known for its warmth, but this team takes it to another level. A special mention to Ajitesh and Pratikcha at the restaurant for making our stay especially comfortable.

Overall, I would highly recommend this property. It’s a perfect blend of elegance, comfort, and exceptional service.

Cons:

Location was a bit away - c 30-40mins away from the city - but then again that gives you the peace and serene atmosphere

2026-04-15 • via Nuitee
S
SURI • solo_traveller • gb
10
Pros:

It was the most beautiful hotel ever seen.
Staff were very helpful and pleasant.
Definitely rate this very high with great ambience

Cons:

Location was out of the way took 30 mins to get to see the palaces.
If you prefer quiet stay without the noisy traffic this is a must

2026-04-14 • via Nuitee
S
Sonia • solo_traveller • gb
9
2026-04-10 • via Nuitee
S
Sonia • solo_traveller • gb
9
Out of a fairytale property with amazing food and staff
Pros:

Beautiful property it’s like out of a fairytale. The staff was so amazing and the food 100/10

Cons:

The location was far from the city centre which made the daily commute a bit too long but it was worth it to stay in such beautiful property

2026-04-10 • via Nuitee
P
Padma • extended_group • in
5
Pros:

The building styles

Cons:

The staff, the team was lazy and so unprofessional.
The butler that was initially with us was 0% hospitable.
Mannerless and downright arrogant.

The only + point was that the buildings were pretty.

2026-04-01 • via Nuitee
S
Singh • family_with_children • in
3
2026-03-30 • via Nuitee
J
jaiku • couple • gb
10
Good
Pros:

Good

Cons:

Good

2026-03-23 • via Nuitee
S
Stephanie • couple • gb
10
Wonderful place to stay with luxury in quiet location outside Jaipur
Pros:

Beautiful property, lovely staff, very comfortable, peaceful location, great facilities.

Cons:

Nothing

2026-03-16 • via Nuitee
K
krutika • couple • in
8
Staff made us feel like royalty
Pros:

The staff is very courteous. They have made us feel like Royalty. Rooms and facilities are good too. The villa room lacks a big mirror which is a bit irritating for someone who has to do makeup. Overall best stay ever

Cons:

Nothing as such. Spa was not up to the mark though.

2026-03-09 • via Nuitee
N
Nitin • couple • gb
10
2026-03-09 • via Nuitee
M
Mittal • solo_traveller • in
10
2026-02-26 • via Nuitee
S
Sanjay • couple • in
10
2026-02-09 • via Nuitee
J
Jyoti • couple • in
8
2026-01-29 • via Nuitee
P
Prabal • couple • in
10
Pros:

Fantastic hospitality.

Cons:

The washrooms need a seating stool & a shelf near the full length mirror for keeping toiletries. Also a magnifying mirror is very handy

2026-01-27 • via Nuitee
S
Sibu • family_with_children • ae
10
Amazing. Fantastic. Very Homely. Looking forward to the next visit.
Pros:

We were contacted in advance of our check-in around 2 days before by Arnav who made sure we were provided and excellent room given the size of our family, a special cake was ready in our room to celebrate our daughter's birthday and most importantly they were very considerate to allow for a late check out considering our child had taken sick immediately.

The breakfast was amazing and had a variety of options to choose from mixing local, pan indian and international dishes. The staff under the direction of Jitender was very accommodating to not only set up tables for us outside but also packed us food to take back to the room to our daughter who was feeling sick and could not come for the breakfast. Jitender also went the extra mile as we got in back from our dinner and even the bar had closed taking orders he was able to get them to cater to us by bringing back the bartender for mocktails to fulfil the requests of the children for mocktails.

2026-01-02 • via Nuitee