Novotel New Delhi City Centre

Hotels
•
Novotel
8.4 (363 reviews)
COMMUNITY CENTRE PLOT 1 Desh Bandhu Gupta Rd Jhandewalan , New Delhi , in

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Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Restaurant service
Location issues
Amenities limitations

Categories

Cleanliness
8.24
It was the cleanest hotel we stayed in in all of India.
Service
8.81
The staff were exceptionally friendly and helpful.
Location
8.05
Well connected location but not central.
Room Quality
8.5
Superb room, very modern.
Amenities
8.33
Nice rooftop and pool area.
Value for Money
8.49
Offered great value for money.
Food and Beverage
8.24
Food was decent, but breakfast could be improved.
Overall Experience
8.51
Great experience with helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:29

Property Description

Luxurious Accommodations

Indulge in our upscale rooms and suites, designed for your comfort and relaxation. Enjoy modern amenities and elegant decor during your stay.

Convenient Location

Explore popular attractions within close proximity to our hotel. Immerse yourself in the vibrant culture and history of New Delhi with ease.

Gastronomic Delights

Savor delectable dishes at our on-site restaurants, offering a diverse range of culinary experiences. From local delicacies to international cuisine, there is something for every palate.

Experience luxury and convenience at Novotel New Delhi City Centre. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 363 reviews
Cleanliness: 8.24
Service: 8.81
Location: 8.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
V
Varma • solo_traveller • in
10
2026-06-06 • via Nuitee
K
Kushal • couple • in
10
Excellent
Pros:

Great location

Cons:

NA

2026-06-06 • via Nuitee
D
Durai Rajan • solo_traveller • in
10
Pros:

Location

Cons:

Nothing

2026-06-05 • via Nuitee
P
Priyank • solo_traveller • in
10
2026-06-05 • via Nuitee
A
Andreas • extended_group • fr
9
Super
Pros:

Très bonne localisation, excellent rapport qualité prix. Personnel très serviable/aimable, très grandes chambres et la piscine sur le rooftop est génial.

Cons:

RAS

2026-06-04 • via Nuitee
E
Espen • couple • no
9
Pros:

Fint hotell, hyggelig personale. Flott basseng på taket. God frokost.
Behjelpelig til å organisere turer og utflukter.

2026-06-02 • via Nuitee
O
Oren • solo_traveller • il
10
perfact
Pros:

all perfact Thanks

2026-06-02 • via Nuitee
S
Singh N Verma • couple • ae
9
Pros:

Location, Room layout. everything was good.

Cons:

The breakfast menu items could have been different. It was same menu everyday.

2026-06-01 • via Nuitee
A
Apurva • solo_traveller • in
9
Pros:

Comfort, cleanliness, buffet spread

Cons:

Overall good

2026-06-01 • via Nuitee
J
jorge • solo_traveller • es
8
Muy buen hotel
Pros:

Instalaciones de nivel
Alto
Habitaciones cómodas y amplias
Piscina superior y gimnasio

2026-05-31 • via Nuitee
D
de Alba • couple • es
5
2026-05-30 • via Nuitee
A
Andreas • couple • de
10
2026-05-28 • via Nuitee
V
Vincent • couple • us
8
Urban chic hotel in the middle of Delhi
Pros:

The staff was friendly. The rooftop restaurant / pool / gym / bar were all very nice. The staff in the restaurant / breakfast cafe were very helpful. They attended to our needs right away.

Cons:

The location - you cant really walk outside the property. But I think thats how everything is in Delhi.

2026-05-28 • via Nuitee
T
Trevor • solo_traveller • gb
9
2026-05-26 • via Nuitee
A
Aashish • solo_traveller • in
10
2026-05-21 • via Nuitee
R
Rutba Bhatt • solo_traveller • in
8
2026-05-18 • via Nuitee
H
Henrietta • couple • fi
9
Comfortable layover in Delhi
Pros:

Very clean, modern and spacious rooms. Nice rooftop pool and the restaurant at the rooftop had excellent food. Service was great and everyone was so polite and kind. Comfortable beds and linen.

Cons:

There was an bad smell in the room, probably from the sewerage system

2026-05-18 • via Nuitee
D
David • extended_group • sg
1
Not the most pleasant experience fr a 5-star hotel
Pros:

See below

Cons:

1) For a hotel that claims to be five-star, the toilet design feels more like a school project gone wrong. The toilet roll holder is installed ridiculously low - barely a foot above the floor, making it extremely awkward to reach. Even when seated on the WC, one has to bend down uncomfortably just to access the roll. Men stand, and some women may not fully sit when doing “small business.” In all cases, the placement makes it inconvenient and impractical for everyone. This is a basic ergonomic flaw that affects every guest, regardless of how the toilet is used. It is hard to understand how such an impractical design passed approval in a hotel of this standard.
2) Next, the swimming pool closes at 7pm at a time where most guests wish to relax in the pool past 7pm after a day’s out. Just ensure your life guard work overtime, if safety is your concern. Not at guest expense of denying them
3) The shower knobs don’t even have indication for hot and cold. We need to turn on for 2 minutes and let it run to test whether hot or cold. What so difficult to fix an indication.

I don't understand why you get so high rating. Do most of your hotel guests not experienced travellers that can see passed the abv deficiencies? For above reason, you don’t deserved more than one star.

2026-05-13 • via Nuitee
H
Hope • solo_traveller • us
9
Pros:

Staff and Location

Cons:

No “refrigerator “ just mini cooler

2026-05-09 • via Nuitee
A
AJAY KANAL • solo_traveller • in
9
2026-05-06 • via Nuitee