Novotel New Delhi City Centre

Hotels
•
Novotel
8.4 (428 reviews)
COMMUNITY CENTRE PLOT 1 Desh Bandhu Gupta Rd Jhandewalan , New Delhi , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Restaurant service
Location issues
Amenities limitations

Categories

Cleanliness
8.24
It was the cleanest hotel we stayed in in all of India.
Service
8.81
The staff were exceptionally friendly and helpful.
Location
8.05
Well connected location but not central.
Room Quality
8.5
Superb room, very modern.
Amenities
8.33
Nice rooftop and pool area.
Value for Money
8.49
Offered great value for money.
Food and Beverage
8.24
Food was decent, but breakfast could be improved.
Overall Experience
8.51
Great experience with helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:29

Property Description

Luxurious Accommodations

Indulge in our upscale rooms and suites, designed for your comfort and relaxation. Enjoy modern amenities and elegant decor during your stay.

Convenient Location

Explore popular attractions within close proximity to our hotel. Immerse yourself in the vibrant culture and history of New Delhi with ease.

Gastronomic Delights

Savor delectable dishes at our on-site restaurants, offering a diverse range of culinary experiences. From local delicacies to international cuisine, there is something for every palate.

Experience luxury and convenience at Novotel New Delhi City Centre. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 428 reviews
Cleanliness: 8.24
Service: 8.81
Location: 8.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
J
Jackson • solo_traveller • ca
1
2026-10-17 • via Nuitee
S
SIOU WUN • solo_traveller • tw
9
2026-10-16 • via Nuitee
E
Elci • solo_traveller • si
4
Overpriced hotel
Pros:

Soba.

Cons:

Bazen ni deloval in ravno to je bil razlog za rezervacijo. Osebje ne ve kaj dela ... niso izurjeni za to delo.

2026-10-16 • via Nuitee
H
Hariharan • couple • au
1
2026-10-14 • via Nuitee
V
Vidya • couple • in
9
2026-10-12 • via Nuitee
N
Nasanjargal • solo_traveller • mn
2
Be careful when making calculations and verifu them with documents
Pros:

Location

Cons:

Doesn't keep their word: deceitful and dishonest

2026-10-11 • via Nuitee
M
Mona • solo_traveller • de
9
2026-10-11 • via Nuitee
J
Julie • couple • au
10
I had an issue with immigration and the staff where honestly amazing
Pros:

Spotlessly Clean
Amazing staff

2026-10-10 • via Nuitee
L
Lee • solo_traveller • ca
9
New Delhi's finest
Pros:

The staff are superb! The reception is friendly and professional. The breakfast staff are kind, welcoming and very helpful. The room was very comfortable, quiet and spacious. We slept very well.

Cons:

I would definitely go back because I enjoyed it so much but there were a couple minor issues. The pool/pool area was not in service - this was an important reason for choosing the hotel, to get over jetlag for a few days. Check to confirm the pool will be available for your dates. A second minor issue was that the reception made the room charge credit card pre-authorization in my home currency instead of INR, this made the room about $10 more expensive daily. Request that any pre-athorizations or payments be done only in INR currency.

2026-10-09 • via Nuitee
M
Manoj Kumar • family_with_children • gb
10
Smiles Always
Pros:

Very good experience of stay

Cons:

NA

2026-10-08 • via Nuitee
A
Alessandro • couple • it
10
2026-10-07 • via Nuitee
T
Tomás • couple • pt
8
2026-10-07 • via Nuitee
T
Tina • family_with_children • au
9
2026-10-07 • via Nuitee
L
Leanne • couple • au
1
Terrible- I checked out when there was no pool
Pros:

The room was nice enough although it smelt a bit damp

Cons:

We booked specifically for a pool- it is currently under maintenance and wasn’t available! Even when checking in I asked where the pool was located and they advised but still didn’t inform me it wasn’t working! I received a full refund however first the hotel manager said I could stay the first night free of charge until my friend arrived (the next day) then when I was having problems finding a hotel nearby at short notice they said I would have to pay they offered to book a taxi at my own expense. Appalling service for a world renowned hotel chain. Do not stay there!

2026-10-07 • via Nuitee
M
Masako • solo_traveller • jp
9
2026-09-19 • via Nuitee
S
simone • solo_traveller • it
9
2026-09-18 • via Nuitee
P
Paula • couple • cl
9
Una burbuja en un barrio horrible
Pros:

La atención del personal fantástica , sobre todos los del desayuno y la piscina .
El Aseo de la habitación y del hotel perfecto
La piscina infinita excelente

Cons:

Las almohadas malas . Pedí en recepción y no me las enviaron.
El sector donde está ubicado el hotel es pésimo , no es posible salir del hotel jamás ! Tome solo tour privados con recogida y llegada en la puerta del hotel .

2026-09-18 • via Nuitee
S
Saurya • solo_traveller • in
3
Shambolic.
2026-09-18 • via Nuitee
J
Junaid • couple • za
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-09-17 • via Nuitee
L
Lukas • solo_traveller • de
10
Super!
Pros:

Sehr schönes Hotel mit Roof Top Bar. Gute Lage, neue Zimmer!

2026-09-17 • via Nuitee