The Quarter Phromphong by UHG

Hotels
UHG Hospitality
8.4 (2408 reviews)
31 Soi Sukhumvit 31 , Khlong Toei Nuea, Watthana, , Bangkok , th

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Noise issues
High price
Communication gaps at reception

Categories

Cleanliness
7.99
Generally clean rooms but some commented on wear and tear in bedding and corridors.
Service
8.76
Staff were friendly and helpful, though some issues with reception communication noted.
Location
8.5
Great location, perfect for accessing local attractions and food.
Room Quality
8.45
Rooms were high quality with comfortable amenities but some issues with noise and maintenance.
Amenities
8.38
Swimming pool and gym were appreciated, but some facilities were noted as needing upgrades.
Value for Money
8.14
Price considered a bit high but acceptable for the quality provided.
Food and Beverage
8.59
Breakfast and on-site dining options were well-received.
Overall Experience
8.36
Overall a satisfactory stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:05

Property Description

Luxurious Amenities

Indulge in the lavish offerings at The Quarter Phromphong by UHG - SHA Extra Plus. Enjoy a fitness centre, a sun terrace with a swimming pool, and a delectable buffet breakfast at the on-site restaurant.

Family-Friendly Services

Bring the whole family along as this property provides a children's playground and a concierge service to cater to your needs. With airport transfers and a 24-hour front desk, your stay will be seamless and stress-free.

Comfortable Accommodations

Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, a safety deposit box, and free WiFi. Some rooms even come with a kitchen for added convenience. Unwind in style at this 4-star hotel.

Book now and experience luxury in the heart of Bangkok at The Quarter Phromphong by UHG - SHA Extra Plus!

Important information:

Renovation work is done from 10:00 to 17:00 daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    People 7 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2408 reviews
Cleanliness: 7.99
Service: 8.76
Location: 8.5
Room Quality: 8.45
Amenities: 8.38
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.36
D
Douglas solo_traveller ph
1
It is a mistake to use this hotel
Pros:

I like that i was able to leave and go home

Cons:

The breakfast was terrible and gave me stomach problems. they cheated. me and took money from my deposit. there is no room service after 2:00 p.m.. it is a walk up some stairs to get to the pool and i am disabled so it was not possible to use the pool.. i have traveled excessively and this was the worst experience i have ever had do not come here to this hotel

2026-07-04 via Nuitee
V
Varun solo_traveller in
9
2026-07-04 via Nuitee
L
Lavi couple il
9
Excellent hotel
Pros:

Great location

Cons:

Staff wasn’t very nice

2026-07-04 via Nuitee
C
Christian couple se
7
2026-07-04 via Nuitee
J
Juergen solo_traveller de
10
2026-07-03 via Nuitee
I
Ivanna family_with_children ua
10
Great stay , will come back for sure
Pros:

Location, breakfast, tidiness, swimming pool and the view

2026-07-02 via Nuitee
N
NEIL solo_traveller au
8
Enjoyed my stay - great hotel and value for money
Pros:

Staff were great - nice pool and sauna

Cons:

Location

2026-07-01 via Nuitee
M
Mayank solo_traveller in
7
2026-07-01 via Nuitee
I
Iain family_with_children gb
9
All in all it is a very nice hotel for the money we paid for the rooms. Staff were exceptional and nothing was a problem
Pros:

Friendly staff and good facilities

Cons:

Sliding doors not in their tracks so had to fit back on to be able to close the bathroom doors. Leaking pipe work under the sink in bathroom of room 501. Had to be reported to maintenance. Lots of patches of filler in the walls of the bedroom and water leaking through the ceiling when using the shower in room 502.

2026-07-01 via Nuitee
J
Jodie solo_traveller au
8
So close to so many options of things to do, eat and play
Pros:

Welcoming staff and close to bars, restaurants with a good breakfast

Cons:

Very heavy glass door to outdoor smoking veranda

2026-06-30 via Nuitee
S
Shah extended_group gb
7
2026-06-30 via Nuitee
S
Steven solo_traveller id
8
Pros:

The apartments were both very comfortable

Cons:

No iron or ironing board
No chopping board or knive for food preparation.
NO view within the concrete jungle of Bangkok, but as the hotel is small, to be expected

2026-06-30 via Nuitee
C
Cameron couple au
8
2026-06-30 via Nuitee
K
kesavan solo_traveller gb
10
Pros:

Nice pool and great location and good breakfast in the restaurant on the 2nd floor

2026-06-29 via Nuitee
A
Amara solo_traveller th
10
Pros:

Excellent stay! The staff were incredibly friendly, helpful, and attentive. The breakfast was great, the location was very convenient, and the room was clean and comfortable. What impressed me the most was the outstanding service from the hotel team. Highly recommended!

2026-06-29 via Nuitee
F
FEIYI couple tw
10
2026-06-28 via Nuitee
J
Josh couple jp
10
2026-06-27 via Nuitee
J
Jerry solo_traveller nl
8
2026-06-27 via Nuitee
T
Thomas solo_traveller ae
9
The perfect hotel room
Pros:

Love everything about thia hotel:
Location, staff, value, rooms, pool - cannot recommend highly enough.

2026-06-24 via Nuitee
S
shawn solo_traveller us
10
Great stay
Pros:

Room was nice size

Cons:

Everything was great!

2026-06-24 via Nuitee