Hyatt Centric San José Escazú

Hotels
Hyatt Hotels
9.2 (366 reviews)
Plaza Tempo, Autopista Próspero Fernández, San Rafael, 10201 , San Rafael , CR

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Quaint modern decor
Cons:
Inconsistent staff service
Limited laundry facilities

Categories

Cleanliness
9.44
The room was clean and maintained well.
Service
8.91
Staff weren't consistently friendly, affecting the experience.
Location
9.95
Excellent location close to shops and restaurants.
Room Quality
9.4
The room was spacious, modern, and comfortable.
Amenities
8.43
Limited amenities like absence of a dining table in rooms.
Value for Money
8.89
Prices seem elevated for certain services.
Food and Beverage
8.94
Breakfast was good but selection could have been better.
Overall Experience
9.61
Overall a wonderful hotel experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:21

Property Description

Luxurious Amenities: Enjoy a meal at the restaurant, with room service available during limited hours. Unwind at the bar/lounge after a long day. Buffet breakfasts are served daily from 6:00 AM to 10:00 AM.

Convenient Facilities: Benefit from features like express check-in, a 24-hour front desk, and laundry facilities. The hotel offers 8 meeting rooms for events and free onsite self-parking.

Fitness and Connectivity: Keep fit at the fitness center and stay connected with complimentary wireless internet in all 161 guestrooms.

Indulge in luxury and convenience at Hyatt Centric San José Escazú. Book now for a memorable stay!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 49

  • Pets

    Pet max weight (per pet) in kg is 22

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 366 reviews
Cleanliness: 9.44
Service: 8.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.61
M
Maria Alejandra extended_group co
9
Pros:

muy comoda la cama

2026-07-23 via Nuitee
E
Efrain extended_group co
10
Excelente lugar
Pros:

Muy elegante, lindas habitaciones y personal súper amable

Cons:

Todo ok

2026-07-23 via Nuitee
M
Maria Luisa family_with_children pe
9
Excellent hotel in Escazu
Pros:

Very comfortable
Close to multiplaza mall

Cons:

Food could be better
At the last minute, they changed the time of the breakfast buffet and had to eat at the restaurant cafeteria instead, which was a bummer

2026-07-23 via Nuitee
D
Davouth solo_traveller us
10
Free medical services?
Pros:

Proximity to Cima. My wife had a fever the first few days. The hotel sent a doctor to our room to examine her, gave medical advice, and gave her a shot. When we looked at the final bill from the hotel, we were pleasantly surprised that we did not see any charge related to the medical service.

2026-07-22 via Nuitee
A
Arnaud family_with_children cr
9
Très bon rapport qualité prix, à recommander pour un lieu central ou tout est a proximité
Pros:

La propreté, le personnel chaleureux et l’emplacement

2026-07-18 via Nuitee
C
Chiapetta extended_group cr
10
Magnífico
2026-07-18 via Nuitee
S
Stamm family_with_children cr
6
2026-07-18 via Nuitee
M
MARIA CAROLINA solo_traveller br
9
2026-07-17 via Nuitee
M
MARIA CAROLINA solo_traveller br
8
Pros:

Localização
Hotel novo

Cons:

Serviço ruim nos restaurantes
Musica altíssima em todos os ambientes!!!

2026-07-17 via Nuitee
J
Juliana family_with_children br
10
Pros:

Muito confortável

2026-07-17 via Nuitee
P
Paula Alejandra extended_group co
10
2026-07-16 via Nuitee
T
Tibor solo_traveller ca
10
2026-07-16 via Nuitee
M
marcus couple br
10
2026-07-16 via Nuitee
E
Efrain extended_group co
10
Excelente lugar
Pros:

Todo

Cons:

No hay nada mal

2026-07-15 via Nuitee
G
Grace couple gb
10
Pros:

Excelente hotel! Todas sus instalaciones y personal

2026-07-10 via Nuitee
G
Grace couple gb
10
2026-07-10 via Nuitee
A
Ashley family_with_children us
10
Outstanding hospitality, a perfect location, and a team that truly goes above and beyond
Pros:

We had an unexpectedly long stay after a serious accident, and I truly can’t say enough good things about the hotel.

Every member of the staff was incredibly kind and accommodating during a very stressful time. They consistently went out of their way to check on us, help with anything we needed, and make us feel cared for.

The hotel itself was comfortable and quiet, with comfortable beds, a great breakfast, and a convenient location close to Hospital CIMA.

I’m so grateful to the entire team for their warmth and generosity. I hope our next visit to San Jose is under much happier circumstances, but I wouldn’t hesitate to stay here again or recommend it to anyone.

2026-07-08 via Nuitee
T
Tempie couple us
6
2026-07-07 via Nuitee
O
Oscar family_with_children cr
10
EL MEJOR HOSPEDAJE EN SAN JOSE
Pros:

TODO

2026-07-06 via Nuitee
F
Francoise solo_traveller fr
10
Très bien
Pros:

Confort, emplacement, room service,

2026-07-02 via Nuitee