The Palm Suite Tanjung Tokong

Hotels
8.9 (423 reviews)
6 Jalan Tanjong Tokong , George Town , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Wi-Fi issues
Some cleanliness concerns

Categories

Cleanliness
8.48
Some comments about cleanliness were positive, but issues like stains on cushions and ants were mentioned.
Service
9.25
The staff were frequently praised for being friendly and helpful.
Location
9.09
Location was generally appreciated, although some noted inconvenience regarding access.
Room Quality
8.94
Rooms have been described as beautiful, cozy, and fitting with the pictures shown.
Amenities
8.67
Amenities were regarded positively, but some issues with Wi-Fi and bathroom setup were noted.
Value for Money
8.73
Most reviews indicate the price is reasonable based on the quality provided.
Food and Beverage
8.88
Dining options nearby were appreciated, making it convenient for guests.
Overall Experience
9.15
Overall reviews convey a very positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:18

Property Description

The Palm Suite Tanjung Tokong is your perfect oasis near Tanjung Tokong Beach.

Convenient Location: Situated close to Tanjung Tokong Beach, Straits Quay, and Penang Botanic Gardens, our hotel is the ideal base for exploring the best of George Town.

Comfortable Accommodation: Our rooms feature private bathrooms and cozy seating areas, ensuring a relaxing stay for all guests.

Modern Amenities: Enjoy free WiFi, on-site dining options, and free private parking during your stay with us.

Book your stay at The Palm Suite Tanjung Tokong for a memorable experience in Penang.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 423 reviews
Cleanliness: 8.48
Service: 9.25
Location: 9.09
Room Quality: 8.94
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.88
Overall Experience: 9.15
M
Ms • couple • my
9
2026-09-19 • via Nuitee
K
Krisnan • solo_traveller • my
2
Pros:

The room

Cons:

The hot water

2026-09-17 • via Nuitee
D
dian fatiha • solo_traveller • my
10
Pros:

A comfortable and clean room in a strategic location, with plenty of amenities, restaurants, and convenience stores nearby. The hotel is also located right behind McDonald’s. Definitely will come again!

2026-09-14 • via Nuitee
C
Chan • solo_traveller • my
9
Pros:

Love the low density and quiet around area.

2026-09-14 • via Nuitee
G
GUO JUN • solo_traveller • my
8
Pros:

Bathtub, location, silent at night, near George town where we like to go, easier to explore to left right up and down.

Cons:

Hot water is getting low from time.

2026-09-12 • via Nuitee
K
Kahl • extended_group • my
10
Comfortable stay and getaway with family
Pros:

Clean, quiet and complete amenities.

Cons:

Probably the odd location where getting to requires a bit of U-turn traffic

2026-09-08 • via Nuitee
L
Lyana • couple • my
9
2026-09-05 • via Nuitee
M
Marran • family_with_children • my
10
Pros:

酒店非常的舒服,孩子们喜欢这里的食物,早餐很棒。

Cons:

我们订的是双人房,但是可以住3个人,问前台要多一床毯子但是没有呢。希望后续可以多备一些毯子,被子之类的物资。

2026-09-04 • via Nuitee
B
BEE • couple • my
9
fabulous
Pros:

Everything was quite good, got netflix and youtube, can chill at the room.

Cons:

so far nothing, everything is just good

2026-09-02 • via Nuitee
M
Mr. Barker • solo_traveller • gb
8
Pros:

Good location, comfortable, clean room with nice bed and bath.

Cons:

Female staff member ignored me at first then was rude/abbraisive. WiFi very very weak. Unacceptably poor WiFi - Needs to be sorted ASAP. So bad I wasn't able to use the WiFi and had to hotspot myself. Why is it so awful?

2026-08-31 • via Nuitee
P
Pei Qi • solo_traveller • my
6
2026-08-24 • via Nuitee
R
Roszila • solo_traveller • my
8
Pros:

Tmpt penginapan yg sgt berbaloi dgn hrga. Ada hot bathtub. Bilik sgt cantik, bersih dan wangi. Parking percuma yg byk.

Cons:

Lebih perfect jika ada set meja kopi di ruang balkoni bilik 1st floor.

2026-08-16 • via Nuitee
C
Cheah how • solo_traveller • my
6
Pros:

住宿环境干净,位置好,餐厅食物不错

Cons:

我订了房而我的人在1.30pm到了,有个短发员工坐着里边的桌子旁随便应付说房间还在收拾,连去柜台正式接待的态度都没有,非常傲慢! 如果可以提前点时间入住我不介意多付钱,但员工的态度让我的人没有想询问下去的意愿了,我还有订了四天的房,这态度有点让我感觉住完那四天以后不再预定了

2026-08-13 • via Nuitee
N
NoorDiana • solo_traveller • my
10
Great holiday suite at a very good deal 😁
Pros:

For starters, it is at good location, near town and has McDonald's just in front of the suite. Despite being in the middle of town, it still maintains the vacation mood with it's decor and interior design. It's clean, well maintain, and the facilities are top tier.

Cons:

It's a bit quiet. As the units are limited and small in number.

2026-08-12 • via Nuitee
T
Tin • couple • sg
10
Good stay
Pros:

Good location with nice room

Cons:

Nil

2026-08-05 • via Nuitee
M
Muhamad • couple • my
10
Pros:

Easy to find and have a private parking

Cons:

Everything fine for me

2026-08-04 • via Nuitee
C
Chin • solo_traveller • my
7
2026-08-02 • via Nuitee
S
Sue • couple • my
10
Pros:

its so cozy and convenient, the room smells so nice and spacious. would defo come again

2026-08-02 • via Nuitee
J
Juliette • family_with_children • my
8
Pros:

Location is great, the room size is good and comfortable.

Cons:

Sound proof not as good, can hear kids crying from next door.

2026-07-13 • via Nuitee
S
Star • solo_traveller • my
8
2026-07-13 • via Nuitee