Synergy Broadbeach - Official

Hotels
8.5 (2613 reviews)
2729 Gold Coast Highway , Gold Coast , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues including dirty beds and rubbish left in bins.
Service
9.18
The staff were described as friendly, with smooth check-in and check-out processes.
Location
9.22
Consistently praised for its excellent location close to amenities and attractions.
Room Quality
7.67
Some reviews indicated discomfort with mattress and furniture quality.
Amenities
8.7
General satisfaction with amenities but some specific items were lacking.
Value for Money
8.66
Many guests appreciated the pricing in relation to services received.
Food and Beverage
8.21
Breakfast was not available, but the overall stays were considered enjoyable.
Overall Experience
8.68
Most guests reported an enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:55

Property Description

Prime Location near Broadbeach: Experience the allure of Broadbeach with just a 5-minute stroll to the sandy beaches and vibrant waves, making Synergy Broadbeach the perfect coastal retreat.

Convenient Amenities: Unwind with a refreshing swim in the outdoor pool or indulge in a rejuvenating massage at the onsite spa and wellness centre. The apartments boast balconies, fully equipped kitchens, and cozy lounge areas with entertainment options.

Local Attractions and Services: Explore a variety of cafes, restaurants, and bars within walking distance, as well as easy access to the Gold Coast Convention Centre. With complimentary parking and BBQ facilities, every need is catered to at Synergy Broadbeach.

Book now for a memorable stay by the beach!

Important information:

Please note that there is a 2.95% charge when you pay with a American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that the covered parking at Synergy Broadbeach has a height restriction of 6.9 feet.

When booking 4 apartments or more different policies and additional supplements may apply.

Please note that construction work is going on nearby - except on Sundays and Public Holidays - from 6:30 AM until 5PM until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2613 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sharna • solo_traveller • au
8
2026-07-25 • via Nuitee
B
Boris Bertschik • solo_traveller • au
8
2026-07-25 • via Nuitee
S
Sara • family_with_children • nz
9
Beautiful Felt Like Home, we miss it so much!
Pros:

I love the apartment, it was spacious a lot of storage, great working tvs appliances easy to use, the private parking available, how fast the lift was. We felt at home and we did not want to leave. we love this place and highly recommend. The location is perfect and such a fluke for us as we had booked the day of so it was meant to be and im glad it was. checking in was a breeze and like i said before we felt at home. travelled with a teen and child and baby this apartment met all expectations for a travelling parents. Love this place and will book with them again.

Cons:

not enough towels, could use extra soap for the dishwasher

2026-07-25 • via Nuitee
W
Williams-Pritchard • solo_traveller • au
10
Excellent stay at Broadbeach
Pros:

The apartment was huge and we were pleasantly surprised to get a beautiful outdoor area and view of the ocean. It was impeccably clean, lots of storage and easy instructions for everything and it all worked perfectly. We were close to trams, shopping, casino, beach. Will stay again!

Cons:

Can't think of anything

2026-07-24 • via Nuitee
J
Jannica • solo_traveller • au
10
2026-07-24 • via Nuitee
D
Donna • solo_traveller • au
9
Would recommend staying in excellent location for conferences, shopping and beach.
Pros:

Clean and excellent location.

2026-07-24 • via Nuitee
V
Vicki • couple • au
10
Pros:

Value for money. Great location. Lovely apartment.

2026-07-23 • via Nuitee
P
phillips • solo_traveller • gb
10
Pros:

Nice place ,good location great staff

Cons:

Nothing

2026-07-23 • via Nuitee
N
nirav • family_with_children • au
5
Good for view but amenities in the apartment need to be improved
Pros:

View

Cons:

There was a mope but No mope pad.
No enough dish washing liquid
The quality of liquid detergent for washing machine was not good.

2026-07-22 • via Nuitee
J
Jacqueline • solo_traveller • au
3
Pros:

Location and free parking on site

Cons:

Slow lifts, uncomfortable mattress, blankets felt like they've never been washed before, bathroom had a strong sewerage smell when we arrived. Also saw 2 cockroaches in the kitchen area on 2 separate occasions.

2026-07-22 • via Nuitee
M
Michelle • family_with_children • au
9
2026-07-22 • via Nuitee
L
Laura • solo_traveller • ie
7
I would stay here again!
Pros:

Room was spacious and the facilities were clean

Cons:

Couches aren't the comfiest but overall it was a good experience

2026-07-22 • via Nuitee
F
Fallon • family_with_children • au
2
Pros:

The location

Cons:

The customer service

2026-07-22 • via Nuitee
H
holly • solo_traveller • au
8
2026-07-22 • via Nuitee
D
Dyah • solo_traveller • id
9
Pros:

It is conveniently located near the tram station, shopping areas, and the beach. The rooms are quite comfortable, although the layout of the main bedroom is a bit odd; there is a long corridor created because another room cuts into its space. The kitchen layout is highly effective and efficient, and the TV area and dining table are also comfortable.

Cons:

The long corridor in the main bedroom.

2026-07-22 • via Nuitee
W
Walton • solo_traveller • au
9
2026-07-21 • via Nuitee
L
Laerte • extended_group • au
7
2026-07-21 • via Nuitee
R
Ravnit • solo_traveller • au
8
2026-07-21 • via Nuitee
S
stuart • solo_traveller • au
9
Comfortable and enjoyable accommodation.
Pros:

Attentive staff. Great location with beautiful views. Value for money

2026-07-21 • via Nuitee
J
Jannica • solo_traveller • au
10
Best hotel on the Gold coast
Pros:

Best hotel ever! We have extended our stay! Mineral pool and spa heated to the perfect temps for a winters stay. Roomy apartments with everything you could possibly need. So close to tram stop for getting around. Wonderful staff!

Cons:

N/A

2026-07-21 • via Nuitee