Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Good Location
Comfortable Rooms
Cons:
Limited Amenities
Noise Issues
Breakfast Variety

Categories

Cleanliness
8.3
Positive sentiment with mentions of cleanliness, but also some concerns about room conditions in reviews.
Service
9.3
Consistently mentioned as courteous and helpful staff, enhancing the overall experience.
Location
8.8
Generally good location, with easy access to transport, though some note it's a bit far from central attractions.
Room Quality
8.8
Positive remarks about room comfort and cleanliness, though some concerns were noted.
Amenities
8.3
Basic amenities noted, with some guests highlighting lacking features like elevators.
Value for Money
8.8
Generally viewed as reasonable given the location and service, though some expressed mixed feelings.
Food and Beverage
8.3
Breakfast was praised for variety, although some reviews expected more abundant options.
Overall Experience
9
Most reviews indicate a strong overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:20

Property Description

Stunning Views from Terrace
Hotel Emma Small Luxury Hotel offers a charming stay just 2 km from Florence's city center. Enjoy breathtaking views of the city's rooftops from the terrace, perfect for unwinding after a day of exploration.

Comfortable & Connected
Relax in air-conditioned rooms equipped with free WiFi and a TV. Stay connected with excellent transport links nearby, making it convenient to explore Florence's attractions.

Delightful Dining Experience
Start your day with a delicious buffet breakfast served daily either on the scenic terrace or in the cozy breakfast room. Fuel up before heading out to visit nearby Florence Stadium or Campo di Marte Station, both within easy reach.

Book your stay at Hotel Emma Small Luxury Hotel for an unforgettable Florence experience!

Important information:

If you choose to add parking to your booking, please note that the parking area is not located on site. A pick-up and return service for your car is included in the price for parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 650 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
M
Martina • couple • sk
9
Emma
Pros:

Hotel ma vybornu polohu, ak ide o vybavenost v okoli. Doslova obklopeny gastro moznostami, potrebnymi obchodmi, ako lekaren, ci vecierka, hned pri zastavkach MHD. K Santa Maria del Fiore sme presli do pol hodinky. Izba bola mensia, ale cista, mali sme vsetko, co nam bolo treba. Ranajky boli jednoduchsie, kava vyborna. Dievcata v servise mile a starostlive.

Cons:

Hotel je na druhom poschodi historickej budovy bez vytahu. Treba pocitat so 44 schodmi peso. Pri prichode sme nemali doplnenu v minibare vodu, co nam v teple chybalo. Posledna vec, ktora ale nie je vecou hotela - doprava vo Florencii je poriadny adrenalin. Odporucame chodit peso, je to najrychlejsie.

2026-05-30 • via Nuitee
L
Lea • couple • si
6
Cons:

Spalnica ima vhod iz jedilnice. Pri zajtrku ti lastnica/osebje stoji pol metra od mize in je zelo neprijetno in nesprosceno vzdusje. Imas obcutek, da ti gledajo v kroznik.

2026-05-25 • via Nuitee
P
Pozzobon • solo_traveller • it
10
2026-05-25 • via Nuitee
P
Piet • solo_traveller • be
9
Pros:

Vriendelijkheid en gastvrijheid

Cons:

Geen opmerkingen

2026-05-25 • via Nuitee
C
Consuelo • family_with_children • cl
9
Comodidad
Pros:

Lindas instalaciones
Personal muy amable
Rico desayuno

Cons:

Está bien todo

2026-05-22 • via Nuitee
A
Anil Jain • couple • us
9
I will stay again if I am in Florence.
Pros:

Amazing staff. Super clean. Breakfast has lot of varieties. Attendant was always ready to help. I could leave my luggage after check out as my train was later during the day. Very quiet.

Cons:

No lift - no other

2026-05-20 • via Nuitee
ΓΕΩΡΓΙΟΣ • family_with_children • gr
10
2026-05-20 • via Nuitee
J
Jean-Michel • solo_traveller • fr
9
2026-05-19 • via Nuitee
D
Diego • solo_traveller • it
7
2026-05-19 • via Nuitee
K
Kristine • couple • am
9
2026-05-18 • via Nuitee
P
Piia • couple • fi
9
Pidin.
Pros:

Siisti, pieni ja hyvin hoidettu. Aamupalalla kahvi tarjoiltiin pöytiin ja leivät/croisantit olivat lämpöisiä.

Cons:

Emme olleet tietoisia, että hotelli sijaitsee todella ylhäällä ja käytössä ei ole hissiä tai kantopalvelua. Painavan matkalaukun kanssa oli todella vaikeaa päästä ylös ja alas. Hotelli ei sovellu liikuntarajoitteisille tai henkilöille, joille portaissa kulkeminen on haasteellista.

2026-05-18 • via Nuitee
F
Francisco • couple • us
9
2026-05-17 • via Nuitee
M
Manuel • extended_group • de
7
Nice stay in Florence
Pros:

Nice little hotel. Good located. If you want you can go by walk to the city center.

Cons:

In the booking.com description it was announced that parking is available for 20 Euro close by. This option is actually not available. Parking there is impossible. Need to park the car in a garage about 15 minutes walking distance.

2026-05-16 • via Nuitee
A
Alvaro124 • couple • es
8
2026-05-16 • via Nuitee
J
Jakob • couple • de
7
Cons:

Es gab leider keine informativen darüber, dass sich das Hotel im 2.OG des Hauses befindet. Es gab weder einen Aufzug noch stand Personal zur Hilfe beim gepäcktransport zur Verfügung. Für Menschen mit körperlichen Einschränkungen nicht geeignet.

2026-05-14 • via Nuitee
C
Charles • couple • nl
9
Beatiful little gem with excellent staf
Pros:

Very friendly personeel and a high quality breakfast. The bathrooms were very spacious and just renovated

Cons:

The rooms at the front of the hotel are quote noisy, but with the Windows closed and A-C on, all was well.

2026-05-13 • via Nuitee
E
Elvira • extended_group • it
9
2026-05-11 • via Nuitee
N
NATHALIE • couple • fr
8
Pros:

Terrasse agréable pour prendre le petit déjeuner.
Parking tout le long de la rue adjacente

Cons:

L'hôtel est mal insonorisé.
Impossible de poser sa trousse de toilette car pas d'étagère dans la salle de bain !
A savoir qu'il y a 2 étages à monter sans ascenseur avant d'arriver à l'hôtel.

2026-05-11 • via Nuitee
P
peter • solo_traveller • no
10
Pros:

Veldig tyst og ikke noen bråk om natten , flott terrasse der man kunde sitta o spise frukost . Veldig rent og fint.

2026-05-10 • via Nuitee
S
Stephanie • solo_traveller • be
6
Pros:

Literie confortable et endroit très propre

Cons:

Petit déjeuner très sommaire et pas du tout varié.
Personnel peu accessible si ce n'est au moment du petit déjeuner.

2026-05-08 • via Nuitee