Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Good Location
Comfortable Rooms
Cons:
Limited Amenities
Noise Issues
Breakfast Variety

Categories

Cleanliness
8.3
Positive sentiment with mentions of cleanliness, but also some concerns about room conditions in reviews.
Service
9.3
Consistently mentioned as courteous and helpful staff, enhancing the overall experience.
Location
8.8
Generally good location, with easy access to transport, though some note it's a bit far from central attractions.
Room Quality
8.8
Positive remarks about room comfort and cleanliness, though some concerns were noted.
Amenities
8.3
Basic amenities noted, with some guests highlighting lacking features like elevators.
Value for Money
8.8
Generally viewed as reasonable given the location and service, though some expressed mixed feelings.
Food and Beverage
8.3
Breakfast was praised for variety, although some reviews expected more abundant options.
Overall Experience
9
Most reviews indicate a strong overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:20

Property Description

Stunning Views from Terrace
Hotel Emma Small Luxury Hotel offers a charming stay just 2 km from Florence's city center. Enjoy breathtaking views of the city's rooftops from the terrace, perfect for unwinding after a day of exploration.

Comfortable & Connected
Relax in air-conditioned rooms equipped with free WiFi and a TV. Stay connected with excellent transport links nearby, making it convenient to explore Florence's attractions.

Delightful Dining Experience
Start your day with a delicious buffet breakfast served daily either on the scenic terrace or in the cozy breakfast room. Fuel up before heading out to visit nearby Florence Stadium or Campo di Marte Station, both within easy reach.

Book your stay at Hotel Emma Small Luxury Hotel for an unforgettable Florence experience!

Important information:

If you choose to add parking to your booking, please note that the parking area is not located on site. A pick-up and return service for your car is included in the price for parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 709 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
R
Ronda • couple • us
10
Great
Pros:

Exactly as described very clean and staff was wonderful and accommodating.

Cons:

It was away from the main city center we walked there and back several times and took metro other times. If you don’t mind walking a bit or riding a scooter that was easy and fun at night it’s no problem. It was peaceful out of city center.

2026-07-25 • via Nuitee
A
A.J. • couple • nl
7
2026-07-25 • via Nuitee
M
MARIE SYLVIE • couple • re
10
Formidable
Pros:

La chambre était très confortable, nous avons bénéficié d’un surclassement 😊nous avons apprécié le petit déjeuner et le calme du lieu.
Tout est très bien indiqué ( clés comme parking). Nous avons pu faire la visite de la ville à pied.

2026-07-24 • via Nuitee
R
Riku • solo_traveller • fi
8
Nopea visiitti
Pros:

Sisustus viihtyisä ja huoneessa oli siistiä. Pääsy koodilla sisään.

Cons:

Rappuset isojen matkalaukkujen kanssa haastavat. Ei hissiä joten kannattaa huomioida liikuntarajoitteet.

2026-07-24 • via Nuitee
S
Soc85 • solo_traveller • it
7
2026-07-23 • via Nuitee
K
Kristina • family_with_children • nl
10
Fantastisch verblijf bij Hotel Emma (⭐️⭐️⭐️⭐️⭐️)
Pros:

Locatie, vriendelijk personeel, stabiele wifi, heerlijke douche, heerlijk ontbijt met verse cappuccino, goed werkende airco, stevige bedden, heel fijn en gezellig dakterras. Alles!

Cons:

X

2026-07-23 • via Nuitee
M
Mulé • solo_traveller • it
8
2026-07-23 • via Nuitee
F
Federica • couple • it
10
2026-07-22 • via Nuitee
N
Nicole • solo_traveller • at
10
2026-07-21 • via Nuitee
S
Souhila • solo_traveller • fr
10
Nous avons passé un excellent séjour dans cette hôtel grave en partie à Saida qui est très accueillante et très professi
Pros:

Accueil et lieu très chaleureux. Endroit familial où l’on se sent comme à la maison. Établissement charmant et atypique. Le confort des chambres est au top. La chambre était super propre. La salle de bain impeccable. On a très bien dormi car les matelas sont confortables et exceptionnels
Saida qui fait partie du personnel de l’hôtel a été au top avec nous. Très belle rencontre chaleureuse, accueillante, professionnelle et de très bons conseils… en plus elle parle le français à la perfection donc c’est un atout en plus dans la communication et la compréhension. Petit déjeuner très copieux et très varié. Hôtel bien situé.

Cons:

Le point négatif mais qui n’a pas été gênant pour nous c’est peut être l’absence d’ascenseur, l’emplacement du parking qui se trouve à environ 850m de l’hôtel, qui est payant (15€) sur Booking.com mais sur le site de l’hôtel apparemment c’est gratuit.

2026-07-21 • via Nuitee
S
Sara • family_with_children • it
10
Tutto nuovo e funzionante
Pros:

Tutto nuovo

2026-07-20 • via Nuitee
K
Katherin • couple • it
8
2026-07-20 • via Nuitee
Y
Yuliia • couple • dk
10
Advise!
Pros:

It’s quiet and peaceful place. Good personal. Tasty breakfast

2026-07-19 • via Nuitee
E
Enrico • solo_traveller • it
10
2026-07-19 • via Nuitee
A
Andrea • extended_group • br
10
Voltaria novamente
Pros:

Quarto confortável e com toda a estrutura necessária. Funcionários extremamente educados

2026-07-17 • via Nuitee
M
Morten • couple • dk
9
Pros:

En lille oase i Firenze med super sødt personale

Cons:

INTET

2026-07-17 • via Nuitee
A
Andrej • couple • sk
10
Friendly and helpful staff, clean rooms, aircondition felt amazing after a long hot day outside. Breakfast on the balcon
Pros:

Air conditioned, clean

2026-07-16 • via Nuitee
M
Mari Aas • couple • no
9
2026-07-14 • via Nuitee
C
Carmen • family_with_children • br
10
O hotel fica mais afastado do centro de Firenze o q para nos foi um ponto positivo. A equipe que sup
Pros:

Cafe da manha otimo. Gostamos muito da sensaçao de nos sentir em casa

2026-07-13 • via Nuitee
L
Luana • solo_traveller • it
8
2026-07-13 • via Nuitee