Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Good Location
Comfortable Rooms
Cons:
Limited Amenities
Noise Issues
Breakfast Variety

Categories

Cleanliness
8.3
Positive sentiment with mentions of cleanliness, but also some concerns about room conditions in reviews.
Service
9.3
Consistently mentioned as courteous and helpful staff, enhancing the overall experience.
Location
8.8
Generally good location, with easy access to transport, though some note it's a bit far from central attractions.
Room Quality
8.8
Positive remarks about room comfort and cleanliness, though some concerns were noted.
Amenities
8.3
Basic amenities noted, with some guests highlighting lacking features like elevators.
Value for Money
8.8
Generally viewed as reasonable given the location and service, though some expressed mixed feelings.
Food and Beverage
8.3
Breakfast was praised for variety, although some reviews expected more abundant options.
Overall Experience
9
Most reviews indicate a strong overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:20

Property Description

Stunning Views from Terrace
Hotel Emma Small Luxury Hotel offers a charming stay just 2 km from Florence's city center. Enjoy breathtaking views of the city's rooftops from the terrace, perfect for unwinding after a day of exploration.

Comfortable & Connected
Relax in air-conditioned rooms equipped with free WiFi and a TV. Stay connected with excellent transport links nearby, making it convenient to explore Florence's attractions.

Delightful Dining Experience
Start your day with a delicious buffet breakfast served daily either on the scenic terrace or in the cozy breakfast room. Fuel up before heading out to visit nearby Florence Stadium or Campo di Marte Station, both within easy reach.

Book your stay at Hotel Emma Small Luxury Hotel for an unforgettable Florence experience!

Important information:

If you choose to add parking to your booking, please note that the parking area is not located on site. A pick-up and return service for your car is included in the price for parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 749 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
M
Mireia • solo_traveller • es
9
2026-09-19 • via Nuitee
J
Jones • extended_group • gb
5
Location too far out and really an serviced room
Pros:

Nice bedroom.

Cons:

I have should checked the location it’s a long way out from the centre.

It’s described as a Hotel but there weren’t any staff so it really more of a room on a corridor. I tried to contact the staff to help book a taxi they didn’t respond.

We had an early flight from Pisa so this was a hassle.

Better options nearer the Centre

I have just travelled round italy and this is the only negative review I have left

Don’t market yourself as a hotel if you aren’t staffing the place. We want a hotel after lots of travelling on our final night.

2026-09-18 • via Nuitee
F
Fahy • solo_traveller • au
8
2026-09-18 • via Nuitee
H
Hélène • family_with_children • fr
10
2026-09-18 • via Nuitee
G
giovanni • solo_traveller • it
8
2026-09-16 • via Nuitee
G
GHISLAINE • couple • fr
1
Gros problème au niveau de l’a deuil
Pros:

.

Cons:

Nous étions en difficulté pour trouver l’hôtel ( qui est sur deux sites) de même qu’un couple d’allemands dont l’épouse était en panique. Il n’y avait personne à l’accueil, personne de joignable et à ce jour personne n’a répondu à mes messages.
De plus nous n’avons pas pu profiter du parking proposé car nous n’avons vu personne pour nous accueillir.
Nous avons perdu beaucoup de temps et d’énergie pour trouver une solution et nous demandons une compensation financière.
Mme
Gérard

2026-09-16 • via Nuitee
I
Iobashvili • couple • ge
10
Pros:

Room was clean and very beautiful, location is near from city center and its so quiet place

2026-09-16 • via Nuitee
G
Giorgia • extended_group • it
9
2026-09-16 • via Nuitee
M
Milena • solo_traveller • it
9
2026-09-15 • via Nuitee
A
Alex • couple • gb
2
2026-09-14 • via Nuitee
K
KaGe • couple • ch
9
Tiszta igényes szállás és kedves segítőkész személyzet
Pros:

A szállás nagyon kultúrált, igényes és szép gondozott volt.
A légkondik nagyon jól működtek. Étkező is nagyon szép volt.
A személyzet és a tulajdonos hölgy nagyon jól beszél angolul,nagyon segítőkész és nagyon kedves.
A reggeli svédasztalos, de nem pazarlós. Mindenből lehet kérni repetát, ha az ember szeretne, azonnal készítik.
A fürdő kissé kicsi lehet a nagy termetű embereknek.
Naponta volt takarítás.
A környék egész jó, nem kell félni, hogy az embert este kirabolják.
A szállás melletti pizzéria egész hangulatos, a pizza, amit rendeltünk finom volt.
A belváros a dómig gyalog kb. 35 perc.
A buszok igen kiszámíthatatlanul járnak és sokat késnek. A belváros megközelítése gyalog biztosabb, főleg ha időpontra megy az ember.

Cons:

A szállás a második emeleten van, a lépcső kissé meredek, lift sajnos nincs, így a nagy bőröndökkel nehézkes lehet a feljutás. Az őrzött parkoló, melyet tudnak biztosítani, gyalog kb. 8-10 percre van a szállástól.

2026-09-14 • via Nuitee
E
Emmanuel • solo_traveller • fr
6
2026-09-14 • via Nuitee
A
Albertus Budyanto • couple • id
9
2026-09-12 • via Nuitee
A
ANTONELLA • solo_traveller • it
10
Pros:

Ottima colazione, stanza pulita e silenziosa.

Cons:

Nulla

2026-09-12 • via Nuitee
M
Mehdiyeva • couple • az
8
2026-09-12 • via Nuitee
G
Giuseppa • solo_traveller • it
8
Esperienza positiva
Pros:

Molto pulito e accogliente

Cons:

Per quello che mi serviva è andato tutto bene.

2026-09-08 • via Nuitee
M
Manuel • couple • ch
9
Pros:

Super ausgestattetes und geräumiges Zimmer. Tolles Badezimmer.

Cons:

Lage ist ein wenig ausserhalb des Zentrums, aber gut zu Fuss oder mit dem Fahrrad erreichbar.
Private Parking kostet extra, obwohl inklusive beworben wird.

2026-09-07 • via Nuitee
C
Celine • couple • de
9
2026-09-07 • via Nuitee
P
pascal • couple • fr
10
Un super weekend ,Florence est une très belle ville
Pros:

Très bien situé dans Florence
La gentillesse du personnel
Arrivé très bien organisé ,bien informé par message
La pizzeria situé à proximité du logement au top

Cons:

RAS

2026-09-06 • via Nuitee
L
liscia • couple • fr
9
Je reviendrais
Pros:

L’ensemble

Cons:

L’absence d’accueil a l’arrivée

2026-09-04 • via Nuitee