Hotel Haus Schwan Köln

Hotels
5.7 (468 reviews)
235 Dürener Straße , Cologne , de

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor breakfast options

Categories

Cleanliness
4.03
Several reviews indicate issues with hygiene and bathroom cleanliness, affecting the overall sentiment.
Service
8
Most reviews highlight friendly service but also mention issues with breakfast service.
Location
9.04
Guests frequently mentioned the advantageous location close to universities and tram stations.
Room Quality
4.49
Rooms varied in quality, with several mentions of discomfort and not matching expectations.
Amenities
5.02
Limited mentions of amenities, but those reviewed showed room for improvement.
Value for Money
5.48
Some reviews suggest fair pricing, but others feel the service quality does not match the price.
Food and Beverage
4.03
Feedback shows significant issues with breakfast options and quality.
Overall Experience
5.5
Mixed sentiments with both positive aspects and notable complaints about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:10

Property Description

Restaurant and Allergy-Free Rooms - Enjoy delicious meals at our on-site restaurant and relax in our allergy-free rooms for a comfortable stay.

Free WiFi and Buffet Breakfast - Stay connected with complimentary WiFi and start your day right with a satisfying buffet breakfast each morning.

Convenient Location - Explore popular attractions such as the RheinEnergie Stadion and Theater am Dom, all just a short distance away from our non-smoking property.

Book Hotel Haus Schwan Köln now for a memorable stay in Cologne.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.7
Based on 468 reviews
Cleanliness: 4.03
Service: 8
Location: 9.04
Room Quality: 4.49
Amenities: 5.02
Value for Money: 5.48
Food and Beverage: 4.03
Overall Experience: 5.5
D
Dirk • solo_traveller • de
8
Im großen und Ganzen ganz ok
Pros:

Die Lage

Cons:

Kleines TV Gerät , hatte auf den kleinen Holztisch keinen richtigen Stand

2026-07-25 • via Nuitee
L
Lopez Quintero • couple • co
5
Pros:

We liked the location, everything was clean and the facilities whit the auto check in

Cons:

It didn't have air conditioning or a fan, so sleeping with the windows open, mosquitoes would get in and the noise of the street was terrible.

2026-07-22 • via Nuitee
J
Jacek • solo_traveller • de
10
2026-07-21 • via Nuitee
M
Michael • solo_traveller • de
6
2026-07-20 • via Nuitee
D
Dr. Michael Max Paul • solo_traveller • de
7
2026-07-20 • via Nuitee
T
Thomas • couple • de
7
2026-07-20 • via Nuitee
D
Diegofor4 • solo_traveller • ch
1
Muy por debajo de lo esperado
Pros:

Nada

Cons:

La habitación estaba muy descuidada, las sábanas tenía pelos y encontré una hormiga en la cama. Había un olor constante a orina y el baño compartido estaba en malas condiciones, sin papel higiénico. La ducha y el inodoro solo estaban separados por una pared que no llegaba al techo, por lo que prácticamente no había privacidad. Intenté hablar con recepción alrededor de las 19:00, pero no había nadie. Finalmente decidí abandonar el alojamiento unas tres horas después de mi llegada porque no consideré que reuniera las condiciones mínimas de limpieza, higiene y comodidad para pasar la noche. En mi opinión, este establecimiento necesita una reforma importante y una mejora en sus estándares de limpieza y mantenimiento. No lo recomendaría. Ah no olviden llevar papel higiénico

2026-07-19 • via Nuitee
M
Malyska • solo_traveller • de
2
Sehr schlechtes Hotel
Pros:

Die alte Dame, die Chefin war sehr nett

Cons:

Das Hotel ist sehr alt und runtergekommen, es funktionierte nichts mehr richtig. Die Badezimmer auf dem Flur waren teilweise total beschädigt, unsere Toilette funktionierte nicht vernünftig. Man konnte die Zimmertür gar nicht mehr richtig verschließen, das ging nur mit zehn mal hin und her probieren. Die Tür zum Bad war nur eine kaputte Schiebetür und auf dem Boden lagen ganz viele Haare. Das Bett war total durchgelegen und der Nachttisch war schon kurz vorm umkippen, außerdem hatte das Bettlaken Flecken. Wir würden dieses Hotel nicht weiterempfehlen und auch kein zweites Mal buchen.

2026-07-19 • via Nuitee
M
Martin • solo_traveller • de
7
Pros:

Sehr gute Lage.
Nette Kneipe gleich im Haus.

Cons:

Zimmer sind sehr in die Jahre gekommen.

2026-07-19 • via Nuitee
M
Marie • solo_traveller • be
5
2026-07-18 • via Nuitee
S
Sebastian_DE • solo_traveller • de
6
Pros:

Lage des Hotels

Cons:

Etagenbäder und Etagentoiletten, technischer Zustand Waschbecken

2026-07-18 • via Nuitee
B
Brigitte • solo_traveller • de
5
2026-07-18 • via Nuitee
T
Tim • solo_traveller • us
5
Good for one night if you really need.
Pros:

Great neighborhood. Bear grocery stores and restaurants. Nice park to walk in.

Cons:

It was ok. I was on the top floor. No fan. No AC. Very hot. I left my door open to get a cross breeze. Toilets were very clean but shower was bad and had some stains. Mattress super saggy.

2026-07-18 • via Nuitee
S
Schmitz • couple • lu
5
2026-07-16 • via Nuitee
J
Jens • couple • de
3
2026-07-15 • via Nuitee
A
Alparslan • couple • mt
10
Pros:

Guys come on !!! The cheapest hotel in Cologne and location is very good, I stayed four nights and there were no problems all good ! Do not expect any luxury accommodation if you gonna just sleep and take a shower with little budget that’s work for you

2026-07-15 • via Nuitee
A
Anastasia • couple • ua
1
2026-07-15 • via Nuitee
E
Emanuele • solo_traveller • de
10
Pros:

Alles gut

2026-07-13 • via Nuitee
C
Claudia • solo_traveller • de
3
2026-07-13 • via Nuitee
R
Ralf • solo_traveller • de
1
Pros:

Das wir 2 Nächte gebucht haben und nur eine geblieben sind

Cons:

Ausstattung, Personal, Gestank

2026-07-12 • via Nuitee