The Craton Hotel Sisli

Hotels
8 (1550 reviews)
Fulya mahallesi ortaklar caddesi bahçeler sokak no:16 Şişli istanbul , Istanbul , tr

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean rooms
Poor amenities

Categories

Cleanliness
6.73
Multiple reviews mentioned mold, dirt, and unclean conditions in the room.
Service
9.7
Generally friendly staff, though there were some delays in service.
Location
10
Good access to metro and shopping areas, highly rated by multiple guests.
Room Quality
5.74
Reports of issues with room features, cleanliness, and comfort.
Amenities
7.69
Limited amenities provided, such as old furniture and inadequate pool conditions.
Value for Money
6.72
Overall negative impressions of quality for price, not perceived as 5-star.
Food and Beverage
7.68
Breakfast quality was noted as repetitive and lacking variety.
Overall Experience
9.73
Disappointing aspects, but some positive experiences with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:07

Property Description

Luxurious Accommodation

Indulge in luxury at The Craton Hotel Sisli in Istanbul, where comfort meets elegance. The guest rooms are equipped with modern amenities including air conditioning, flat-screen TVs, and a seating area for relaxation.

Wellness Retreat

Unwind and rejuvenate at our wellness area featuring an indoor pool, hammam, and sauna. Guests can also enjoy the serene garden for a peaceful escape from the bustling city life.

Convenient Location

Located near Cevahir Shopping Mall and Sisli metro station, our hotel offers easy access to popular attractions such as Taksim Square, Hagia Sophia, and Topkapi Palace Museum. With a paid airport shuttle service, your journey to The Craton Hotel Sisli is made hassle-free.

Book now for an unforgettable stay at The Craton Hotel Sisli and experience the ultimate blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1550 reviews
Cleanliness: 6.73
Service: 9.7
Location: 10
Room Quality: 5.74
Amenities: 7.69
Value for Money: 6.72
Food and Beverage: 7.68
Overall Experience: 9.73
W
Wahbi • solo_traveller • ly
9
2026-07-18 • via Nuitee
H
Hovhan • couple • nl
1
I never back again…No way
Pros:

Only location was good,near by metro and very central

Cons:

First of all front of the hotel has a big construction project and very noisy ,they said stopping at 15 but all day was busy till late evening.I asked several times iron but she gave me broken iron and iron table and second time they give again broken .5 stars hotel but no any good services.I informed a bit late(30-35 min)check out.I was at bathroom but 3 times they called and tried to enter room.unnice feeling ,I was so angry .I definitely never stay again.Rude receptionist and bad customer attitude.I don’t advise anyone .Even management doesn’t care.Disappointed…Never again

2026-07-17 • via Nuitee
F
firas • family_with_children • iq
8
It was so good and me and family got pleasantly stayed in. The room service was excellent in particular “Ms Layla” while
Pros:

Its location is excellent, everything is nearby. As well as its cleanliness, calm, no noise and the staff was exceptional

Cons:

The bathroom is narrow space.

2026-07-17 • via Nuitee
N
Nadia • extended_group • sa
8
اقامه رائعه جدا مع عدا التكيف حق الغرفه الثلاثيه
Pros:

الغرف نطيفه والموظفين متعاونين وموقع الفندق قريب من كل شي

Cons:

انا اخذه غرفتين وحده ثلاثيه وكان التكيف في مشكله وحتى لما مشينا لم يتم اصلاحه

2026-07-16 • via Nuitee
S
Sanaz • solo_traveller • no
4
Pros:

The staff were responsive and helping
Location close to metro and Cavahir mall

Cons:

This hotel wasn't even near a 5-star standard; at best, it’s a poor 4-star property. The facilities feel seriously outdated—the faucet was faded, the toothbrush glasses were old, and the refrigerator barely kept anything cool. The sink drained very slowly, and the breakfast was very ordinary. I left my clothes behind, and they refused to help arrange shipping them back to me.

2026-07-16 • via Nuitee
A
abdulwahed • couple • sa
9
2026-07-16 • via Nuitee
A
Aouadi • couple • tn
10
2026-07-15 • via Nuitee
H
Hashim Elgasayer • solo_traveller • ly
8
2026-07-14 • via Nuitee
K
Konstantin • solo_traveller • rs
8
2026-07-14 • via Nuitee
تهاني • family_with_children • sa
5
Pros:

حلو الأوتيل ومكانه جميل

Cons:

ريحة دورات المياه جدا سيئه

2026-07-14 • via Nuitee
S
SBN • solo_traveller • pk
5
Pros:

Location

Cons:

Washroom

2026-07-13 • via Nuitee
S
simona • family_with_children • it
8
2026-07-12 • via Nuitee
N
Norah • family_with_children • sa
8
Pros:

الموقع ممتاز بالاضافة الى نظافة المرافق - صادفتيني الموظفة بيسرا ودودة جداً -

Cons:

الافطار ( يفتقد للمقالي و الحبنة التركية )

2026-07-12 • via Nuitee
M
Maria • solo_traveller • gb
9
Very comfortable
Pros:

It was exceptionally clean. Our cleaner Besra was super helpful and attentive and did a great job. The breakfast was outstanding. There were so many options and you could get your eggs cooked by the chef according to your liking. They had traditional turkish breakfast items as well, which were so delicious and varied each day. The beds were super comfortable and the shower was so good. Will definitely return.

Cons:

The walls are a little thin and you can hear the guests next door. But it wasn’t a huge problem as the hotel is mainly for families and people behaved respectfully.

2026-07-12 • via Nuitee
L
LOUDINI NASSER • solo_traveller • dz
8
2026-07-12 • via Nuitee
F
Faisal • couple • sa
8
Pros:

قريب من جواهر مول والمطاعم والكافيهات

2026-07-12 • via Nuitee
C
Chakiry • solo_traveller • nl
8
Top!
Pros:

Centraal gelegen naast grote winkelcentras

2026-07-12 • via Nuitee
H
Hussein • family_with_children • sa
9
Pros:

انترنت ممتاز ، استقبال وحفاوة موظفين رائعة خاصة songul و yunus , مرونة في تسجيل الدخول وتسجيل الخروج ، موقع اكثر من رائع ، تعاون واستحابة لمشاكل الضيوف .

Cons:

التحكم المركزي في التكييف خاصة اثناء النوم .

2026-07-11 • via Nuitee
M
Mustafa Kemal • family_with_children • qa
10
2026-07-11 • via Nuitee
E
Edib • solo_traveller • ba
8
Pros:

Cleaning rooms was perfect. Madam Gulizar made our stay at hotel really comfortable.

2026-07-11 • via Nuitee