Hotel Alcazar - Guadalajara Centro Historico

Hotels
9 (1655 reviews)
Av. Revolucion #6, Col Centro , Guadalajara , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues
Limited parking options

Categories

Cleanliness
8.58
Mentioned issues with cleanliness, particularly with cockroaches.
Service
9.55
Positive feedback about staff professionalism and helpfulness.
Location
9.59
Many reviews highlight the excellent location.
Room Quality
8.54
Some rooms had noise complaints and uncomfortable beds.
Amenities
8.57
Basic amenities mentioned, but some issues with lack of maintenance.
Value for Money
9.53
Positive sentiment regarding the price and value offered.
Food and Beverage
8.08
Limited breakfast options noted, with some room for improvement.
Overall Experience
9.55
Generally positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Convenient Location
Hotel Alcazar - Guadalajara Centro Historico is ideally situated in Guadalajara, close to major attractions like Arena Coliseo Guadalajara and Guadalajara Wax Museum. Guests can explore the vibrant Mariachi Square just a short distance away.

Comfortable Accommodation
Enjoy air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. Relax in a cozy setting with complimentary bed linen and towels provided during your stay.

Exceptional Services
Experience convenience with free private parking, room service, a terrace to unwind, and a 24-hour front desk for any assistance needed. Let us make your stay in Guadalajara memorable. Book your stay at Hotel Alcazar now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1655 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.55
A
Ana Fabiola solo_traveller mx
9
2026-06-04 via Nuitee
V
VALENTIN solo_traveller mx
9
Pros:

La atención y la limpieza

2026-06-04 via Nuitee
A
Alma Rosa solo_traveller mx
10
Excelente ubicación. Limpieza de 10
Pros:

La pulcritud y limpieza de las habitaciones. El punto estrategico de su ubicación para poder desplazarse varios puntos de la ciudad.

Cons:

Todo estuvo estupendo 😊

2026-06-02 via Nuitee
A
Alma Rosa solo_traveller mx
10
Buen hotel.. excelente ubicación.
Pros:

La pulcritud y limpieza de las habitaciones. El punto estrategico de su ubicación para poder desplazarse varios puntos de la ciudad.

Cons:

Todo está súper bien. Agradecida con la estancia.

2026-06-02 via Nuitee
A
Alma Rosa solo_traveller mx
10
Excelente ubicación del hotel.
Pros:

La pulcritud y limpieza de las habitaciones. El punto estrategico de su ubicación para poder desplazarse varios puntos de la ciudad.

Cons:

Todo estuvo bastante bien.

2026-06-02 via Nuitee
A
Antonio solo_traveller mx
8
Pros:

Precio, comodidad y limpieza

Cons:

El agua del baño olía muy mal

2026-06-01 via Nuitee
F
Fco solo_traveller mx
10
2026-05-26 via Nuitee
M
Marycruz Sanchez Gomez solo_traveller mx
7
BUENA
Pros:

la ubicación

Cons:

Un poco de ruido

2026-05-26 via Nuitee
L
Liliana solo_traveller mx
8
2026-05-25 via Nuitee
A
ALiz Martinez extended_group us
5
Pros:

La terraza

Cons:

Las sobrecamas y toallas , percudidas y desgastadas .

2026-05-25 via Nuitee
S
Sam solo_traveller us
1
service and maintenance need improvement
Pros:

The room itself was spacious, appeared remodeled, and overall looked clean.

Cons:

Customer service was disappointing. During check-in, the receptionist was constantly on the phone and seemed distracted. We were initially given the wrong room, and when it was corrected there was no acknowledgment or apology, only new keys handed over.
There were also issues with parking and very little assistance from staff. Almost every interaction felt like we were bothering them.
The room also had maintenance issues, including a leaking faucet and loose electrical/outlet fixtures that made the remodel feel incomplete and poorly maintained.
Problems with one of the lightbulb as well

2026-05-24 via Nuitee
Y
Yahir solo_traveller mx
8
2026-05-24 via Nuitee
M
Miriam solo_traveller us
9
Cons:

I don't like that the doors are not more secure. No deadbolt or anything.

2026-05-22 via Nuitee
T
Tzitziqui solo_traveller mx
9
2026-05-22 via Nuitee
R
Rafael solo_traveller mx
10
2026-05-22 via Nuitee
J
Jossiris solo_traveller mx
8
2026-05-21 via Nuitee
F
Francisco solo_traveller mx
9
Buen hotel familiar
Pros:

La habitacion comodidad servicio

Cons:

El estacionamiento solo eso

2026-05-21 via Nuitee
F
Francisco solo_traveller mx
10
2026-05-21 via Nuitee
M
Maria De Dolores solo_traveller mx
8
Pros:

Muy limpio avitacion grande muy vien

Cons:

Q la puertha del balcón no servía esta ves se escucho mucho ruido

2026-05-20 via Nuitee
A
ANETTE solo_traveller mx
8
2026-05-20 via Nuitee