Metro City Hotel Baku

Hotels
8.2 (117 reviews)
157. Fatali Khan Khoyski AVE. , Baku , az

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Needed renovations
Value for money concerns

Categories

Cleanliness
7.45
Multiple reviews mention cleanliness positively, but some rooms mention the need for renovation, indicating room for improvement.
Service
8.95
The staff received very positive feedback for their helpfulness and friendliness across reviews.
Location
8.45
The hotel is well-placed near public transport and surrounding amenities.
Room Quality
7.95
Room sizes are generally good, but some mention the need for updates.
Amenities
8.45
The hotel offers several good amenities like a gym, pool, and spa.
Value for Money
7.45
Some reviews indicate that prices may not match the condition of the hotel.
Food and Beverage
8.45
Breakfast and food options received high praise across multiple reviews.
Overall Experience
8.45
Overall, guests seemed satisfied with their stays, noting a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:44

Property Description

Luxurious Accommodation
Golden City Hotel Baku, located in the heart of Baku, offers 4-star accommodation with an indoor pool and sauna, ensuring a comfortable and relaxing stay for guests.

Convenient Amenities
Guests can enjoy a fitness centre, free private parking, a restaurant, and a bar on-site, along with a 24-hour front desk, airport transfers, room service, and complimentary WiFi for added convenience.

Prime Location
Situated just 1.7 km from Heydar Aliyev Cultural Center and within close proximity to major attractions like Freedom Square and Fountains Square, Golden City Hotel Baku provides easy access to the best of Baku's landmarks.

Book your stay at Golden City Hotel Baku now for a memorable experience in Baku!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 117 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
E
Edgar solo_traveller gb
10
2026-06-16 via Nuitee
E
Edgar solo_traveller gb
10
2026-06-16 via Nuitee
E
Edgar solo_traveller gb
10
2026-06-16 via Nuitee
M
Milorad solo_traveller rs
8
2026-06-14 via Nuitee
E
Erdim couple tr
1
Sıfır puan bile çok
Pros:

Yorumlara göre seçtim ama neyi beğenilmiş anlamadım!

Cons:

Klima çalışmıyordu, duş gideri tıkalı, tuvalet musluğu patlak kahvaltı çok çok kötü. Bakınca bile pis olduğu anlaşılıyor. Odaya koydukları dandik granül kahveyi dahi yenilemediler sağolsunlar 2 su koymuşlardı. Çok konforsuz bir konaklamaydı. Faturamızı da alamadık kesmeyi bilmiyorlarmış! Uzak durun

2026-06-05 via Nuitee
B
Baha Karim couple iq
8
It was agood experience with very good value to money cost
Pros:

The room was large & cleaned every day and the staff are so cooperating specially the manager and the reception guys.

Cons:

The massage center is not available always and it’s price is not encourage

2026-06-02 via Nuitee
T
Tajudheen family_with_children ae
10
Highly recommended
Pros:

The hotel room was very spacious and clean. The staff was very supportive and non-disturbing. The room was cleaned and made up every day while we return. Breakfast was above average. Overall worth for the cost.

2026-06-01 via Nuitee
H
Hassan Akram solo_traveller mv
1
Horrible & unsafe - Do NOT book
Pros:

Horrible & unsafe - Do NOT book

Nothing is what it seens.

Cons:

Horrible & unsafe - Do NOT book

We checked in and were immediately asked to pay extra money for early checkout, even before we’d stayed a full day. On our 2nd day, 5-6 people cornered us in a room, some claiming to be police and others hotel staff. They aggressively forced us to record a video “accepting money back”. We only saw one real hotel staff member the whole time.

We asked for the refund to go back to our card with proper documentation. They refused, got more aggressive, and kept pressuring us. It happened again the next morning. We felt threatened and unsafe in our own room.

We checked out and left the hotel on our 2nd day out of fear for our safety and security. This place is shady, unprofessional, and run by people who act like they’re all connected.

Stay away. Worst hotel experience ever.

2026-05-31 via Nuitee
H
Hussain solo_traveller mv
1
Strange incident
Pros:

...

Cons:

We requested early checkin and paid extra money to them. It was no problem for us. But when we came back to hotel there was a group of people who cornered us to a room aggressively and asked us to record a video accepting money from them. Some of them claimed to be police. They said it was a mistake and want to give money back and wants us to record accepting money. When we said to put that money into card with documentation, they were very adamant to take the money. There were around 5 to 6 people who claimed to be hotel staff but only one was hotel staff with uniform.

We said we are not comfortable taking money like this. So please stop. But same thing repeated the next morning, hence we asked them to stop it. However they kept going at it and we let them know we are checking out and we left the hotel at the second day which is 17th may. But till today we didn't get our money back.

2026-05-31 via Nuitee
M
Mutenyo solo_traveller ug
9
generally very good.
Pros:

very good. Time was sufficient and staff and food very good

Cons:

lack of an iron box for simple pressing of a shirt to enable me get to my meeting in time.

2026-05-28 via Nuitee
V
VIVIAN solo_traveller ke
7
It was a good stay but language remains a barrier
Pros:

Limited variety of food

Cons:

Bedsheets need to be changed more often

2026-05-27 via Nuitee
V
Vincent solo_traveller ug
9
You have the best staff of the city - so helpful
Pros:

The staff were so good and helpful. They cared for us and we were little!!

Cons:

My beddings were a little small

2026-05-24 via Nuitee
M
Maria couple ge
3
Pros:

Просторный номер.

Cons:

1. Завтрак очень разочаровал. Промасленный омлет и жженый кофе это все что мы получили.
2. Кондиционер не работал, в номере было очень душно. Мы обращались на ресепшен, но там получили лишь какие-то отговорки.
3. Вместо одной Кинг-сайз кровати в номере были две односпальные сдвинутые кровати. Никакого объединяющего матраса сверху не было, поэтому я всю ночь скатывалась в лунку между ними :/
Кроме того одеяло было очень маленькое и только после трехкратной просьбы нам наконец принесли еще одно.
Крайне не рекомендую этот отель.

2026-05-15 via Nuitee
M
Michael couple cz
9
Pros:

Hotel je dobry. Doporucuju.

Cons:

Hodnoceni 9 jsem dal kvuli dle meho gusta slabsi snidani. Jinak by to byla 10.

2026-05-11 via Nuitee
B
Berke solo_traveller tr
10
2026-04-03 via Nuitee
A
Agil couple de
6
2026-03-23 via Nuitee
F
Farid solo_traveller se
10
2026-03-13 via Nuitee
M
Mateusz couple pl
8
2026-03-03 via Nuitee
M
Marcell extended_group hu
10
Remek szállás, kiváló pihenési lehetőség.
Pros:

Központi helyen található nagyon kényelmes szállás és tiszta szállás. Metrótól pár perc és a Hayder Alijev Centertől is kényelmes sétatávolságra van. A személyzet nagyon kedves és segítőkész, recepciós hölgy nagyon felkészült és kedves volt. Továbbá jól felszerelt étterme van, minden felmerülő étkezési igényre fel vannak készülve. Az éttermi személyzet nagyon figyelmes és segítőkész volt, európai szemmel igazán szokatlan volt ez a fokú vendégszeretet. A tisztaság első rangú, a higiénia nagyon komolyan volt véve. Igazán ritka, de még meg is kérdezték tőlünk, hogy meg vagyunk-e elégedve és a takarítással és szükségünk van-e még valamire. A szoba tágas és felszerelt, kávé, tea, palackozott ásványvíz mindig ingyenes elérhető volt a szobában. Nem volt lehetőségünk sok időt az országban tölteni, legközelebbi látogatásunk során biztosan ide jövünk majd.

2026-03-01 via Nuitee
Z
Zsolt Miklos couple hu
9
2026-02-23 via Nuitee