Hotel O Crystal Palace

Hotels
•
OYO Rooms
Plot No III B /935, Street No 800, Block AA III B, MIG 1 Category, Action area IB, New Town, Kolkata , Kolkata , in
n/a

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Free wired internet
Internet access

Review Highlights

Pros:
None mentioned
Cons:
Incorrect room allocation
Poor service
Unfulfilled promises

Categories

Cleanliness
5
Guests had mixed opinions on cleanliness, with some mentioning issues and others not mentioning it at all.
Service
3
Service was heavily criticized, with guests experiencing problems during check-in and receiving unfulfilled promises.
Location
6.5
The hotel's location was not a major point of contention, with some guests appreciating its proximity to key landmarks.
Room Quality
4
Rooms did not meet guests' expectations, with complaints about incorrect room type allocation and unfulfilled promises.
Amenities
4.5
Amenities were lacking and did not meet guests' expectations, leading to dissatisfaction.
Value for Money
2
Guests felt that the price did not align with the services offered, resulting in a very low rating.
Food and Beverage
4
Guests did not have positive feedback on the food and beverage services, indicating a lack of satisfaction.
Overall Experience
3
Overall, guests had a negative experience with the hotel, citing various issues with cleanliness, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 12:26

Property Description

Modern Comforts and Convenience

Convenient Location
Located in the vibrant New Town district, OYO Crystal Palace offers air-conditioned rooms with free WiFi. Just a short distance from major transport hubs like Sealdah Railway Station and Esplanade Metro Station, this 3-star hotel provides easy access to the city's attractions.

Cozy Accommodations
Each room at OYO Crystal Palace is equipped with essential amenities such as a TV, private bathroom, and comfortable bedding, ensuring a relaxing stay for guests.

Efficient Services
With attentive room service and a round-the-clock front desk, guests can expect prompt assistance throughout their stay. Experience a seamless blend of modern comforts and convenience at OYO Crystal Palace.

Book your stay now for a memorable experience at OYO Crystal Palace!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location