Sercotel El Encin Golf

Hotels
8.7 (805 reviews)
Autovia A-2, Salida 32 , Alcalá de Henares , ES

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Tranquility
Location
Room comfort
Friendly staff
Nice golf course
Cons:
Cleanliness issues
Service variability
Limited food options
Value for money concerns

Categories

Cleanliness
8.26
Several complaints about cleanliness and upkeep in common areas.
Service
9.03
Staff received positive mentions, though some bar staff were noted for slow service.
Location
9.27
The location is praised for tranquility and being suitable for golf, although it's remote.
Room Quality
8.92
Rooms are described as comfortable and spacious with good facilities.
Amenities
8.75
General sentiment about the amenities is good, but some limitations mentioned.
Value for Money
8.21
Concerns about the overall value for money despite good aspects.
Food and Beverage
8.26
Mixed reviews on food quality and service, with some complaints about breakfast and limited menu.
Overall Experience
8.93
Overall sentiment is positive with noted aspects of comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:02

Property Description

Stunning Golf Course Views
Experience luxury at Sercotel El Encin Golf with rooms overlooking the beautiful 18-hole Encin Golf Course. Enjoy a relaxing swim in the pool or soak up the sun on the terrace.

Modern Amenities
Indulge in stylish air-conditioned rooms with flat-screen TVs, luxury bathrooms, modern furniture, and laptop safes. Stay connected with free WiFi throughout the property.

Culinary Delights
Savor a mix of Spanish and international cuisine at the hotel's restaurant in an elegant setting. Don't miss the opportunity to dine on the terrace with panoramic views of the golf course.

Book your stay at Sercotel El Encin Golf for a luxurious retreat in the heart of the Naturalcalá nature area, Madrid region.

Important information:

Please note that covered private parking is available for an extra cost.

When booking more than 4 rooms, different policies and additional supplements may apply.

Food and beverage service closes at 10:00 p.m.

The swimming pool is open daily from 31/05/2025 to 31/08/2025 from 12:00 to 20:00. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Aug 31, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 805 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.93
R
Richard • extended_group • gb
1
Pros:

Nothing it is a Golf club not a hotel

Cons:

Terrible I have tried to contact regarding this

2026-09-16 • via Nuitee
D
david • family_with_children • es
10
Confor ,tranquilidad en Alcalá de henares
Pros:

La tranquilidad, naturaleza

2026-09-15 • via Nuitee
J
Julian • couple • es
8
2026-09-14 • via Nuitee
L
Laura • solo_traveller • es
9
Cómodo
Pros:

La limpieza y la tranquilidad.

Cons:

Desayuno escaso.

2026-09-08 • via Nuitee
D
Daniel • family_with_children • es
3
No volvería a este hotel
Pros:

Había escogido este hotel por tener piscina dadas las altas temperaturas y cuando preguntamos para ir a ella nos dijeron que ya la habían cerrado… no avisando a los clientes de ello. Un despropósito total.

Cons:

Que no estuviese abierta la piscina y la mala calidad de la comida del restaurante. Las gyozas de rabo de toro eran incomibles. El pan de cristal era gordísimo… las croquetas diminutas y desechas y el jamón bien.

2026-09-07 • via Nuitee
K
Kleber • solo_traveller • pt
10
2026-09-05 • via Nuitee
V
Vanessa • solo_traveller • uy
8
Así fué.
Pros:

Hermoso lugar, cuidado al detalle. La comida sabrosa. Y la atención fue muy buena. Las abitaciones son amplias y la superior da a la terraza del restoran y tiene vista al campo de golf. Del otro lado tiene vista a la entrada y árboles y al tren qué pasa seguido. Es interesante ver los diferentes trenes ir y venir.

Cons:

Elegimos una habitación superior, pero fue muy difícil regular el aire acondicionado. El baño no es íntimo, pues está separado del dormitorio por una gran ventana con vidrio transparente. Solo el WC esta tras otro vidrio esmerilado. Las camas están un poco desgastadas por lo que se unden un poco en las zonas más utilizadas.
Nos retiramos el último dia de agosto y habíamos reservado ese dia extra por la piscina, que nos comunicaron el dia anterior que estaría disponible. Cuando llegó el momento, no se pudo utilizar porque estaba cerrada, una decepción. Solo nos dieron disculpas y ninguna atención. Nos retiramos a las 20hs por nuestro vuelo y tuvimos que pagar la noche extra sin tener los servicios esperados en ese tiempo de espera.

2026-09-01 • via Nuitee
T
Theodor • couple • nl
7
2026-08-31 • via Nuitee
J
Juan Jose • family_with_children • es
4
2026-08-30 • via Nuitee
M
Monsegou • family_with_children • es
7
2026-08-30 • via Nuitee
C
Ciordia • extended_group • es
8
2026-08-26 • via Nuitee
J
Jose • solo_traveller • es
10
Pros:

La habitacion muy grande y limpia, con una gran terraza y vistas al campo de golf

2026-08-24 • via Nuitee
C
Chaib • family_with_children • es
9
2026-08-23 • via Nuitee
P
Pilar • solo_traveller • es
10
2026-08-23 • via Nuitee
J
Jesús • couple • es
9
2026-08-17 • via Nuitee
E
Eric PAQUAY • couple • ee
3
Golf residence in decline ...
Pros:

The location is a safe haven within a secure-access golf club, so you won't feel insecure there.
I specifically chose this place for its parking facility and close access to the airport.

Cons:

The place is advertised as a golf club residence, so I expected a high level of quality.
It is an aged, posh place with a well-designed building, crying out for refurbishment, with many small details falling short. The bathroom is probably a blessing for the amateur voyeur, but I do not understand the fuss about having a clear window between the bathroom and bedroom, with a fairly blurry extra glass for the toilets. I am not interested in or excited to see my partner having a dump and showering while resting in bed.

2026-08-17 • via Nuitee
M
Monica • family_with_children • gb
10
Pros:

Las habitaciones son increíbles. Es un lugar muy tranquilo. Las vistas desde la piscina son muy bonitas.

2026-08-17 • via Nuitee
M
matthew • family_with_children • us
8
Pleasant stay.
Pros:

Staff was pleasant and helpful. View from patio was great.

Cons:

Shower floor was VERY slippery. Had to put a towel down to take a shower without slipping. Patio is "closed" early a.m. I am an early riser and would have liked to have access to the patio.

2026-08-16 • via Nuitee
C
Carmen • solo_traveller • es
7
Pros:

La habitación, grande y comoda.

Cons:

Perfecta si vas a jugar al golf, lejos de todo. No se puede ni salir a dar un paseo pq está totalmente cercado y no hay nada, solo el campo de golf.

2026-08-14 • via Nuitee
I
ione tanausu • family_with_children • es
10
Extraordinario!
Pros:

Me gusto la relación calidad precio y si servicio es excelente.

2026-08-13 • via Nuitee