Renai Hotel Kota Bharu

Hotels
8.3 (1732 reviews)
Kota Sri Mutiara, Jalan Sultan Yahya Petra , Kota Bharu , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety in food
Cons:
Cleanliness issues
Old facilities in some areas

Categories

Cleanliness
7.48
The glass wall was dirty and there were issues with the initial room given.
Service
8.95
Staff were kind, professional, and helpful, which contributed positively to the experience.
Location
8.49
The hotel is conveniently located near restaurants and attractions.
Room Quality
7.94
Rooms are spacious and well-designed but had some issues, including cleanliness in one case.
Amenities
8.27
The gym, breakfast options, and meeting space were well-received.
Value for Money
8.43
Overall a good value, especially considering the service and location.
Food and Beverage
8.48
Breakfast options were praised for variety and quality.
Overall Experience
8.35
Despite some cleanliness issues, the overall experience was positive with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:51

Property Description

Convenient Location:
Renai Hotel Kota Bharu is situated in Kelantan’s bustling commercial and shopping district, providing easy access to various attractions and amenities.

Luxurious Amenities:
Guests can enjoy the outdoor pool, tennis courts, and multiple dining options available at the hotel. The contemporary rooms are equipped with modern comforts for a relaxing stay.

Wellness and Dining Experience:
Indulge in the Fitness Centre's facilities such as the gym, sauna, and hot tub, or savor international and Chinese cuisine at Palm Terrace Café and Dynasty Restaurant.

To experience these upscale amenities and more, book your stay at Renai Hotel Kota Bharu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.


Please be informed the swimming pool will be undergoing renovation from 9th March 2025 until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People 12 years old and over stay for MYR 110 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1732 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.35
N
Nasim Haiman • couple • my
7
2026-06-18 • via Nuitee
M
Mariani • couple • my
10
Thank you for free upgrade
Pros:

Big room

Cons:

None

2026-06-16 • via Nuitee
A
Azwan • solo_traveller • my
9
2026-06-15 • via Nuitee
N
Nora • solo_traveller • my
8
Pros:

GOOD breakfast, friendly staff and facilities tip top..

Cons:

Reception staff very helpful..made my day ahead..tq

2026-06-08 • via Nuitee
S
Shafina • couple • my
8
Comfortable and enjoyable- coffee was very good
Pros:

Modern and clean

Cons:

Nil

2026-06-08 • via Nuitee
E
Elia • solo_traveller • my
10
Pros:

I like the room

Cons:

I dont like the water in the toilet. Tak sure either mmg air kotor atau apa tapi air mmg kuning mandi bath tub

2026-06-06 • via Nuitee
M
muhammad • couple • my
9
2026-06-05 • via Nuitee
D
dr kamaruzaman • couple • my
8
memorable weekend stay.
Pros:

very friendly staff. clean nice rooms, good buffet breakfast spread.

Cons:

none

2026-06-05 • via Nuitee
J
Juniza Binti • couple • my
6
2026-06-04 • via Nuitee
R
Ryna • extended_group • my
9
Hotel Mewah Harga Mampu Milik
Pros:

kali kedua tidur di sini. kali ni bawa 19 org. Alhamdulilah semua puas hati dan happy. pelbagai menu breakfast yg sedap dan lazat. kami happy. bilik yg luas dan selesa. proses check in dan check out yg mudah. semua staff hotel baik, peramah dan sedia membantu. overall hampir perfect buat kami. terima kasih

Cons:

tiada

2026-06-04 • via Nuitee
I
Intan Nurmaisarah • couple • my
9
A comfortable and pleasant stay with good facilities and service.
Pros:

The facilities were good, room was clean, comfortable, and well-maintained. The staff were friendly and helpful at the receptionist. The hotel’s location was convenient, with easy access to nearby attractions and amenities.

Cons:

As a first-time guest, I found it difficult to locate the light switch and understand how to adjust the air conditioning. A simple instruction card or guide near the power card holder would make the room facilities easier to use and improve the guest experience.

2026-06-04 • via Nuitee
S
Shima • couple • my
9
Awesome
Pros:

Convenience place to stay; various food for breakfast; friendly & helpful front-liner staff.

Cons:

None

2026-06-01 • via Nuitee
M
mluqmanh • solo_traveller • my
8
Pros:

Near the mall and easy to access to KB.

Cons:

The toilet floor leak through the door. Need to repair.

2026-05-31 • via Nuitee
M
Mohd Zaki • solo_traveller • my
9
2026-05-30 • via Nuitee
N
Nur Fazila • couple • my
7
2026-05-26 • via Nuitee
I
Itchy-Feet • family_with_children • de
9
Zimmer-Upgrade und himmlische Ruhe – beim Service aber „Nach-Ramadan-Stimmung“
Pros:

Wir erhielten ein Upgrade auf eine höhere Zimmerkategorie, was uns ein sehr gutes Zimmer mit einer tollen Aussicht bescherte. Ein absolutes Highlight: Die leiseste Klimaanlage, die wir je in einem Hotel erlebt haben – perfekt für einen ruhigen Schlaf!
Das Zimmer war top, und die direkte Nachbarschaft zu einem Supermarkt im Gebäude nebenan war sehr praktisch.
Dank des Upgrades und der Ruhe im Zimmer war das Preis-Leistungs-Verhältnis für uns absolut gut. Wer Wert auf ein exzellentes Zimmer legt, ist hier richtig – beim Frühstück und Pool sollte man die Erwartungen jedoch herunterschrauben.“

Cons:

Poolbereich: Hier gibt es deutliche Abzüge. Die Poollandschaft wirkte bizarr, fast schon verwaist und ungemütlich. Ein Ort, der absolut nicht zum Verweilen einlädt.
Kulinarik: Das Frühstück war leider sehr bescheiden. Da wir zum Ende des Ramadan dort waren, hatten wir das Gefühl, lediglich die Reste der prachtvollen Iftar-Buffets der Vortage zu bekommen. Während der Festtage herrschte hier wohl noch ein feierliches Ambiente auf hohem Niveau, davon war beim Frühstück leider nicht mehr viel zu spüren.
Das Parkhaus wird mit dem Supermarkt geteilt. Es war recht schmutzig, aber für einen Stadtstopp okay.

2026-05-26 • via Nuitee
S
SAIMAH • extended_group • my
10
2026-05-25 • via Nuitee
A
AHMAD SHAMHAN • extended_group • my
10
Good
Pros:

Good

Cons:

Good

2026-05-25 • via Nuitee
W
Wan Mohamad Amin • solo_traveller • my
8
2026-05-25 • via Nuitee
K
Khairul Arif • couple • my
10
2026-05-25 • via Nuitee