Golden Palace Hotel - Sultanahmet

Hotels
7.5 (223 reviews)
31 Aksakal Sokağı , Istanbul , tr

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near attractions
Cons:
Dirty rooms and furniture
Inadequate room quality

Categories

Cleanliness
5.83
Multiple reviews indicate poor hygiene, with mentions of dirty rooms and furniture.
Service
9.3
Staff is described as friendly and helpful, with a strong emphasis on good service in positive reviews.
Location
8.84
Location is frequently mentioned as an advantage due to proximity to attractions.
Room Quality
5.79
Various reviews point to outdated furnishings and issues with room maintenance.
Amenities
6.82
Some basic amenities provided, but many reviews mention a lack of essential items like hooks and effective Wi-Fi.
Value for Money
8.28
Guests feel that prices match the quality provided, but this is conditional on proper expectations.
Food and Beverage
6.83
Breakfast received poor comments; the food quality did not meet expectations.
Overall Experience
8.3
While some guests had complaints, others left satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:47

Property Description

Breathtaking Views
Experience stunning sea views from the terrace at GOLDEN PALACE SEA ViEW, just a stone's throw away from the iconic Blue Mosque.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Indulge in a delicious buffet or à la carte breakfast during your stay.

Business and Leisure
Whether you're here for work or leisure, take advantage of our ironing service, fax, and photocopying facilities. Explore nearby attractions like Hagia Sophia and Basilica Cistern.

Book now to elevate your Istanbul experience at GOLDEN PALACE SEA ViEW.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 223 reviews
Cleanliness: 5.83
Service: 9.3
Location: 8.84
Room Quality: 5.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
K
Khan • solo_traveller • gb
1
Dont book this hotel!!
Pros:

Nothing apart from all the main places were nearby.

Cons:

The man sitting at the desk doesnt like to talk, is full of arrogance and attitude. There is no help when you need it. The AC in the room didnt work, we reported it on first day of our trip and didnt get fixed at all. The hotel has a bad mell overall and didnt look as great as shown in the pics.

2026-06-11 • via Nuitee
M
Malika • couple • kz
10
Pros:

The hotel's location is excellent. The sea-facing room was perfect. The hotel staff are very helpful.

2026-06-10 • via Nuitee
S
Sagar • extended_group • gb
10
2026-06-10 • via Nuitee
M
Moutaakid • couple • de
1
Überhaupt nicht zu empfehlen
Pros:

Nichts

Cons:

Bett, Lage, Frühstück, draußen war so laut, wir konnten einfach nicht schlafen.

2026-06-09 • via Nuitee
H
Hassina Abir • solo_traveller • pt
8
Pros:

Le personnel est très gentil et serviable, excellent emplacement

Cons:

La fourniture très ancienne, odeur de moisissures.
Manque d’éclairage, absence de téléphone, café et bouilloire pas présent dans la chambre

2026-06-05 • via Nuitee
V
Vaibhav • extended_group • ie
10
2026-06-02 • via Nuitee
V
Vladislav • couple • ge
10
Pros:

The hotel’s location was excellent, with easy access to major attractions, restaurants, cafés, and shopping areas. The rooms were spacious, clean, and very comfortable. Housekeeping was consistent and maintained a high standard throughout our stay. The staff was friendly, professional, and always willing to help. We had a wonderful experience and felt very comfortable during our stay. I would highly recommend this hotel to anyone visiting the area for business or leisure.🫶

2026-06-02 • via Nuitee
F
Federico • couple • it
1
NIGHTMARE HOTEL Dirty, smelly and full of RATS
Pros:

The only good thing was leaving the hotel after one night

Cons:

NIGHTMARE HOTEL.
Dirty, smelly and full of RATS
Having travelled to many countries around the world, this is by far the WORSEST hotel I have ever stayed in. I checked out after just one night (I was supposed to stay for 4 nights)
The double room I booked had mould in the fridge and, at night, constant noises from rats that had probably made a nest between the ceiling and the ceiling panelling (the breakfast area is on the floor above); there was also mould in the bathroom, hair and stains on the bed, a broken, leaking shower, the chimney from the restaurant next door emitted foul odours, and the soundproofing was terrible (the railway is just a few metres away). The staff were rude and unprofessional. I strongly advise you to read all the genuine reviews carefully, including those on Google, before booking, and perhaps choose another hotel [there are so many on that area) so as not to ruin your holiday.

2026-05-27 • via Nuitee
Y
yenny carolina • solo_traveller • co
9
Un buen hotel para pasar la noche
Pros:

Todas las atenciones del dueño, su amabilidad y disposición, no tengo palabras para agradecer tan bien que nos trataron.

Cons:

Nada.

2026-05-27 • via Nuitee
G
Gaukhar • extended_group • kz
10
2026-05-26 • via Nuitee
A
Alexandra • couple • de
10
2026-05-26 • via Nuitee
D
Diana • couple • nl
9
Goede prijs kwaliteit verhouding, zeer attent personeel en service. Perfect voor de bezienswaardigheden, 10 minuten lope
Pros:

Location and staff, good bed

2026-05-24 • via Nuitee
E
Edgar • couple • es
10
2026-05-22 • via Nuitee
M
Mela67 • solo_traveller • it
8
Pros:

Staff great!!

Cons:

Nothing :)

2026-05-20 • via Nuitee
Иванова • family_with_children • ua
10
2026-05-19 • via Nuitee
G
Gyömrei • family_with_children • hu
10
2026-05-17 • via Nuitee
N
Nadine • couple • de
10
2026-05-17 • via Nuitee
P
Panagiotis • couple • gr
8
2026-05-14 • via Nuitee
P
Panagiotis • couple • gr
8
2026-05-14 • via Nuitee
H
Hlib • couple • ua
1
Ужасные улловия, сотрудники и владелец лгуны
Pros:

Недалеко от мечети, центр старого города. Расположение хорошее, кроме проезжающего шумного поезда под окном.

Cons:

Грязно. Следы человека в разной форме от волос до более интимных субстанций замечены на кровати. Пыль на всех поверхностях. А самое жуткое — плесень в обильном количестве в ванной комнате.
Шумно, звукоизоляции фактически нет. Мы будто всем отелем в одном номере жили.
Владелец отеля разыграл спектакль, сыграв достаточно правдоподобно роль хорошего полицейского с сотрудником ресепшена, он якобы хотел сделать возврат, но тот сказал, что только booking может сделать возврат и они его одобрят. Таким образом я через booking смогу вернуть деньги за те дни, что мы не пробудем здесь (мы выехали на следующее же утро). Но оказалось, что они просто соврали в лицо — booking подал запрос, а они его отклонили. Мерзкое поведение, без честное.

Не рекомендую этот отель.

2026-05-14 • via Nuitee