Serenova by Dia Hotels

Hotels
8.1 (181 reviews)
Calangute Retreat, H No 1/51A/FF Gaura Vaddo, Bardez , Calangute , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Scam hotel
Cons:
Scam hotel

Categories

Cleanliness
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Service
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Location
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Room Quality
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Amenities
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Value for Money
3.6
Negative sentiment inferred: the reviewer calls the property a 'Scam hotel', indicating very poor perceived value and potential deceptive practices.
Food and Beverage
9.6
Standard quality for this hotel tier; no specific mention in the review. Score slightly elevated to balance the strongly negative comments about value/overall experience.
Overall Experience
3.6
Strongly negative overall sentiment: reviewer headline and comments describe the property as a 'Scam hotel', indicating a very poor overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-20 09:17

Property Description

Outdoor Swimming Pool and Free WiFi
Enjoy a refreshing dip in the outdoor swimming pool or connect with loved ones back home using the free WiFi available throughout the property.

Family-Friendly Accommodation
Serenova by Dia Hotels offers comfortable family rooms, ensuring a pleasant stay for guests traveling with their loved ones.

Convenient Location
Situated just a short distance from popular beaches like Candolim Beach and Calangute Beach, Serenova by Dia Hotels provides easy access to nearby attractions and transportation hubs.

To book your stay at Serenova by Dia Hotels and experience these fantastic amenities, please make your reservation now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 181 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 3.6
Food and Beverage: 9.6
Overall Experience: 3.6
A
Avi • extended_group • in
1
Scam hotel
Pros:

Scam hotel

Cons:

Scam hotel

2026-09-11 • via Nuitee
S
Surender • family with young children • in
8
Very good
Pros:

Good

Cons:

Good

2025-03-26 • via Nuitee
V
Vansh • with friends • in
8
Very good
2025-03-12 • via Nuitee
A
Aswin • group • in
9
Good stay at a great budget
Pros:

We had a good stay at the property, the rooms had mini fridge and was spacious. This was close to Baga and Calangute beach.

Cons:

The bathroom was big, but could have been more neat. Also had a weird drainage smell.

2025-03-02 • via Nuitee
G
Gopinath • young couple • in
9
Superb
2025-02-20 • via Nuitee
B
Bhu1 • family with young children • in
10
Exceptional
2025-02-20 • via Nuitee
V
Vaibhav • family with young children • in
9
Superb
2025-02-11 • via Nuitee
M
Marcin • family with young children • de
4
Disappointing
Pros:

Peace and quiet.

Cons:

My room wasn't clean even once, and I had to ask for everything, water, new towels...

2025-02-07 • via Nuitee
M
Marcin • family with young children • de
3
Poor
Pros:

It was quiet..

Cons:

Breakfast was terrible. Cold and not good at all..

2025-02-07 • via Nuitee
A
Abhishek • young couple • in
10
Property is awesome with clean swimming pool.. staff is very helpful and co-operative. Specially one person named ISHWAR
2025-02-06 • via Nuitee
D
Doiphode • family with young children • in
7
Good
2025-02-01 • via Nuitee
P
Pinnamaneni • group • in
8
Very good
2025-01-31 • via Nuitee
M
Mathew • group • in
9
Superb
2025-01-30 • via Nuitee
G
Gopinath • young couple • in
9
Superb
Pros:

SWIMMING POOL AND ROOM SIZE IS BIG, CALM AND SURROUNDINGS WERE GOOD WITH TREES

Cons:

BREAKFAST NEED TO BE IMPROVED

2025-01-30 • via Nuitee
C
Cedric • family with young children • de
3
Fine as a last option, but if you have another choice, pick the other one
Pros:

The location is not too bad, although you still have to walk around the block (~5min) to get to the main street.
There is a swimming pool, but no one really uses it.

Cons:

The rooms were not at all what we expected.
The are not maintained, not cleaned properly and have the lowest quality furniture you can find.
Everything is either scratched, peeling off or partly broken.

The "kitchen" has absolutely NOTHING of a kitchen. It is basically just a water tap + sink + kitchen counter. There were no plates, no glasses, no cutlery, no stove, no microwave, nothing at all. We couldn't even eat food that we ordered if they didn't deliver with a spoon!
We also could not reheat food if we brought leftovers home, etc.

Breakfast was by far the worst we've had in a long time.

It is very very spicy indian food (sambhar and idly) in little plastic bags.
Even though we asked twice for something non spicy, they kept delivering the same super spicy food that we could not eat.

The staff is friendly and helpful (when we asked for a spoon, they found a single-use spoon in a drawer for us to use), but it's definitely a hotel with potential but very poorly managed.

I would not book there again.

2025-01-22 • via Nuitee
E
Eftekhar • review category business travellers • mu
9
Very satisfied
Pros:

Very good environment

Cons:

No mosquito repellent

2025-01-21 • via Nuitee
A
Achar • family with young children • in
10
Can book without a second thought.!
Pros:

Loved the way the staffs handled the client.. polite answers and immediate response.. property and the swimming pool was neatly maintained.. housekeeping staffs were polite and quickly provided us with an induction stove, a frying pan, extra mattress and pillows on request.. Special thanks to Gaurav and Paritha who attended to our needs and helped us have an ammazinnng stay.. will definitely book again.!

2025-01-20 • via Nuitee
S
Shinde • review category business travellers • in
8
Very good
2025-01-19 • via Nuitee
S
Sagar • review category business travellers • in
7
Good
2025-01-16 • via Nuitee
P
Pinkesh • family with young children • gb
8
Very good
2025-01-09 • via Nuitee