Hotel Victoriya

Hotels
Vaya Resorts
8.1 (796 reviews)
Krapfstraße 6 , Kaprun , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great food quality
Friendly staff
Good location
Cons:
Some issues with cleanliness
Parking now not free
Noise level in amenities area

Categories

Cleanliness
7.81
General satisfaction with cleanliness, though there was a comment regarding the garden view being blocked by a tree, indicating some issues.
Service
8.28
Overall positive comments about staff friendliness and service quality, making it a strong suit of the hotel.
Location
8.32
The location was favored by many reviews, particularly its proximity to Kitzsteinhorn.
Room Quality
7.77
Rooms were generally described positively but with a note on some furniture looking used.
Amenities
8
Facilities like the spa, sauna, and pool received high praise, though some amenities could improve (e.g., noise in the pool area).
Value for Money
8.26
The all-inclusive option at a reasonable price was well-received, suggesting good value.
Food and Beverage
8.31
Food quality was highly rated, with a diverse selection that satisfied guests.
Overall Experience
8.08
General sentiment reflects a positive experience, though minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:21

Property Description

Luxurious Amenities
Hotel Victoria by VAYA offers an indulgent experience with its indoor pool, spa centre, sauna, and steam bath. Relax and rejuvenate in style during your stay.

Comfortable Accommodation
Unwind in the well-appointed rooms and suites featuring a balcony, flat-screen TV, and modern bathroom amenities. Enjoy a comfortable and cozy retreat after a day of adventure.

All-Inclusive Package
Indulge in the all-inclusive offer starting from dinner on arrival to breakfast on the check-out day. Enjoy a lavish buffet breakfast, a delightful 4-course dinner, and a selection of beverages throughout your stay. Experience luxury and convenience at Hotel Victoria by VAYA. Book now for a memorable stay!

Important information:

Please be informed that since 2018 the property is no longer a kosher hotel.

Please note that the photos are only examples of a specific room type.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 9 years old stay for € 19 per person per night when using an available extra bed.
    Children from 10 years old to 15 years old stay for € 33 per person per night when using an available extra bed.
    People 16 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 796 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.08
R
Rosendo extended_group es
9
2026-06-27 via Nuitee
G
Geok Chuang extended_group sg
7
Nice and comfy stay!
Pros:

Nice mountain view. Breakfast is good.

Cons:

No electric kettle in the room.

2026-06-27 via Nuitee
R
Robert extended_group si
10
Udoben hotel z garažo za motorje.
Pros:

Udoben hotel z welnesom. Dober zajtrk. Motorji v garaži.

2026-06-27 via Nuitee
P
Pospíšilovà couple cz
9
2026-06-27 via Nuitee
G
Gabriele couple at
10
Pros:

Es war alles in Ordnung, wir würden wieder kommen!!!!!

2026-06-26 via Nuitee
I
Indre couple lt
9
2026-06-25 via Nuitee
S
Samantha couple gb
5
2026-06-25 via Nuitee
T
tahon solo_traveller fr
9
Pros:

Bien situé
Bien équipé avec piscine en plus
Personnel accueillant ( de surcroît parlant français)
Très bon petit déjeuner

Cons:

Rien

2026-06-24 via Nuitee
D
Daniel solo_traveller pl
10
Pros:

Przestronny pokój w wersji z wanną.

2026-06-24 via Nuitee
Y
Yishai solo_traveller us
10
2026-06-23 via Nuitee
H
Höchti solo_traveller de
9
2026-06-23 via Nuitee
R
Rainer solo_traveller de
8
Pros:

Klimaanlage

2026-06-22 via Nuitee
W
Wasim00 solo_traveller il
8
Pros:

מיקום

2026-06-22 via Nuitee
A
Antonina solo_traveller bg
10
2026-06-22 via Nuitee
C
Costel solo_traveller ro
10
2026-06-21 via Nuitee
D
Drazenko solo_traveller de
10
Pros:

Prevod na njemački:

„Der Service ist ausgezeichnet, das Personal sehr professionell und freundlich, das Hotel ist äußerst sauber. Großes Lob für das gesamte Erlebnis und eine klare Weiterempfehlung.”

2026-06-21 via Nuitee
J
Jouko solo_traveller fi
8
2026-06-21 via Nuitee
O
Osvaldas solo_traveller lt
10
2026-06-20 via Nuitee
L
Lode family_with_children vn
3
2026-06-18 via Nuitee
A
Anita solo_traveller nl
9
Fijn gelegen hotel van waaruit je diverse mooie uitstapjes kunt maken.
Pros:

Mooie locatie dichtbij diverse mooie attracties. Bedden en eten waren goed. Zwembad is prima om even lekker te zwemmen.

Cons:

Het is duidelijk een ouder hotel en kan een upgrade gebruiken. Maar de prijs in verhouding tot het gebodene is zeer gunstig.

2026-06-17 via Nuitee