The Hazendal Hotel and Spa

Hotels
•
Newmark Hotels, Reserves and Lodges
9.3 (255 reviews)
Bottelary Road New entrance from Ronelle Street via Kruis Street , Stellenbosch , za

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great food
Family-friendly amenities
Cons:
Facilities under renovation
Distance from the airport
Poor communication regarding billing

Categories

Cleanliness
8.7
There were concerns about the pool setup and electricity towers nearby.
Service
9.7
Exceptional staff attention and willingness to assist, despite some communication issues.
Location
8.7
The hotel is a bit far from the airport.
Room Quality
9.7
Rooms were very comfortable and nicely appointed.
Amenities
10
Great amenities for kids, though some facilities were under renovation.
Value for Money
8.2
Many facilities closed, leading to dissatisfaction regarding the price.
Food and Beverage
9.7
Restaurant and breakfast received positive comments with great food.
Overall Experience
9.7
Mixed feelings due to renovations, but positive staff and experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:51

Property Description

Luxurious Amenities and Services
Enjoy the outdoor pool, fitness centre, and concierge service at this exquisite hotel.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring flat-screen TVs, safety deposit boxes, and private bathrooms.

Delicious Dining Options
Savor a variety of international and South African cuisines at the on-site restaurant, with special dietary options available.

To book your stay at The Hazendal Hotel in the Stellenbosch Winelands by NEWMARK, visit our website or call now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 255 reviews
Cleanliness: 8.7
Service: 9.7
Location: 8.7
Room Quality: 9.7
Amenities: 10
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 9.7
A
Agnes Mmamopo • couple • za
9
2026-07-20 • via Nuitee
C
Chloe • couple • gb
10
Lovely honeymoon break
Pros:

Staff couldn’t be more helpful. From check in to check out we were treated so well. As we stayed for our honeymoon they set up a beautiful romantic candle lit dinner in our room. Lovely clean rooms. Big breakfast.

Cons:

Quite far from stellenbosch just to be aware and quite quiet but that’s the time of year!

2026-07-18 • via Nuitee
F
Fernando • family_with_children • br
10
Maravilhosa
Pros:

Quantos amplos, limpos, camas grandes e extremamente confortáveis

Café da manhã muito bom

Piso dos banheiros aquecidos e chuveiro bem forte

Cons:

Nada, tudo excelente

2026-07-18 • via Nuitee
S
Simone • family_with_children • br
9
2026-07-18 • via Nuitee
C
Chad • couple • za
10
2026-07-17 • via Nuitee
M
May • family_with_children • ae
10
شكرا جزيلا
Pros:

كل شي رائع المكان الموظفين والفندق

2026-07-17 • via Nuitee
C
Camile • family_with_children • br
10
Excelente Wine State in Stellenbosh!
Pros:

Tudo excelente! Conforto incrível no quarto, lugar de alta qualidade, agradável inclusive para crianças e com um atendimento impecável. Super recomendo!

Cons:

Nada a declarar.

2026-07-15 • via Nuitee
C
Cássio Murilo Alves • family_with_children • br
10
Hospitalidade impecável, estrutura excepcional e uma experiência inesquecível.
Pros:

Gostamos de tudo. O atendimento foi excelente desde a chegada. A Najma foi excepcional durante toda a hospedagem, sempre muito atenciosa, perguntando sobre nossos interesses, verificando se precisávamos de algo e garantindo que tivéssemos a melhor experiência possível. O quarto era impecável, muito confortável, com cama excelente, roupas de cama, toalhas e roupões de altíssima qualidade. A estrutura do hotel é linda, com ambientes muito bem cuidados e uma arquitetura encantadora. O espaço de degustação de vinhos e o Marks Bar têm uma estética impecável, e as áreas externas, com o casarão histórico, a pequena galeria e a vista deslumbrante tornam o ambiente ainda mais especial. Os restaurantes são excelentes, a academia é muito bem equipada, a sala de cinema privativa com pipoca de cortesia é um diferencial e a Wonderdal foi um grande destaque para nossa filha: está incluída na hospedagem, conta com monitores dedicados e oferece uma experiência fantástica para as crianças. Para completar, a equipe preparou um café da manhã para viagem porque nosso check-out foi antes das 7h. Outro gesto que demonstra o nível de atenção aos detalhes foi quando o funcionário que trouxe nosso carro fez questão de limpar os vidros, que estavam embaçados por causa da forte neblina, antes de nos entregar o veículo. São esses pequenos cuidados que tornam a experiência realmente excepcional.

2026-07-12 • via Nuitee
S
STEPHANIE • family_with_children • ch
10
Magnifique
2026-07-09 • via Nuitee
P
Phil • couple • za
9
2026-06-29 • via Nuitee
R
Riana • couple • za
9
We felt spoiled by the excellent staff, lovely food and wine at this beautiful hotel. See you soon
2026-06-29 • via Nuitee
M
Marina Barufi • family_with_children • br
10
Perfeita.
Pros:

Tudo. Ficamos muito impressionados com esse Hotel. Desde a recepção, os funcionários, a culinária, instalações, nada deixa a desejar. Nós fomos com nosso bebê de 8 meses e a equipe tratou ele com tanto carinho que ficamos realmente emocionados! Tudo perfeito! Obrigada pela estadia Hotel Hazendal!

Cons:

Nada.

2026-06-27 • via Nuitee
H
Hadi • solo_traveller • ae
9
2026-06-24 • via Nuitee
W
Wendy L Smith • solo_traveller • za
10
2026-06-21 • via Nuitee
N
Nozipho • solo_traveller • za
10
Very relaxed and the staff went out of their way to make us feel at home
Pros:

Family members

Cons:

Not enough variety for breakfast

2026-06-16 • via Nuitee
R
Rensche • solo_traveller • ae
10
Welcoming, home away from home
Pros:

Attention to detail, the Manager went above and beyond

2026-06-07 • via Nuitee
D
Decalicious • extended_group • za
10
Beautiful location with excellent service and wonderful meals. Golf course located on the property.
Pros:

Staff are extremely service oriented and the location is amazing. Amazing breakfast.

Cons:

Unfortunately the property is located under major electric lines. A sauna would be nice.

2026-05-28 • via Nuitee
T
Taisa • family_with_children • br
10
2026-05-08 • via Nuitee
H
Hanneke • couple • na
9
SOMETHING TO EXPERIENCE
Pros:

EXCELLENT BREAKFAST
SUPER FRIENDLY AND EFFICIENT STAFF
SPECTACULAR GARDENS

Cons:

SOMETIMES WE WAITED VERY LONG FOR OUR FOOD TO ARRIVE WHEN DINING IN THE "FINE DINING" RESTAURANT

2026-04-28 • via Nuitee
D
Dirk • couple • za
10
2026-04-13 • via Nuitee