Collection O Mall Road Nainital Formerly Urban Bliss

Hotels
6.1 (34 reviews)
Mankapur Compound, Near High Court, Mallital , Nainital , IN

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
Property was dirty throughout
Leaking bathroom
Room not as advertised / different from display

Categories

Cleanliness
2.5
Guest reports the property was dirty throughout with a leaking bathroom; clear negative cleanliness experience.
Service
7
Standard quality for this hotel tier
Location
7
Standard quality for this hotel tier
Room Quality
4.5
Bathroom leaked and the room was not as advertised, indicating below-par room condition.
Amenities
7
Standard quality for this hotel tier
Value for Money
7
Standard quality for this hotel tier
Food and Beverage
6.9
Standard quality for this hotel tier
Overall Experience
6.9
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 09:20

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with modern amenities, ensuring a relaxing stay. Unwind in a cozy seating area while enjoying entertainment on the flat-screen TV with satellite channels.

Convenient Location

Explore the picturesque surroundings as the hotel is conveniently located near popular attractions such as Naini Lake and Bhimtal Lake. Immerse yourself in the beauty of Uttarakhand during your stay at Super Collection O Mall Road Nainital.

Exceptional Service

Experience exceptional service from the English and Hindi-speaking staff available at the 24-hour front desk. Relax and enjoy a hassle-free stay with the convenience of room service and free WiFi.

Book your stay now to experience the perfect combination of comfort and convenience at Super Collection O Mall Road Nainital.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 34 reviews
Cleanliness: 2.5
Service: 7
Location: 7
Room Quality: 4.5
Amenities: 7
Value for Money: 7
Food and Beverage: 6.9
Overall Experience: 6.9
R
Rajput • solo_traveller • in
8
2026-09-19 • via Nuitee
R
Rahul • solo_traveller • in
9
Pros:

Wow experience! My overall experience is good. I will visit again soon.

2026-07-19 • via Nuitee
A
Amit • solo_traveller • in
10
2026-06-23 • via Nuitee
R
RAVINDRA • solo_traveller • in
4
Very Disappointed
Pros:

Nothing like it was displayed

Cons:

It was dirty all over with a leaking bathroom

2026-04-25 • via Nuitee
A
Arya • family with young children • in
10
Exceptional
Pros:

Awesome rooms, Helpfull staff

Cons:

Staff

2025-06-05 • via Nuitee
A
Arpit • review category business travellers • in
1
Do not book this property
Pros:

I don’t like anything about this property.

Cons:

I called them midnight and they didn’t picked my call and I had to book another hotel at higher price. Next day they told they don’t have access to booking portal which was very frustrating for me. Very disappointed.

2025-05-04 • via Nuitee
M
Maurya • review category business travellers • in
10
Exceptional
2025-04-30 • via Nuitee
K
Kumar • family with young children • in
1
Bad
2025-04-26 • via Nuitee
N
Nammi • young couple • in
5
Passable
2025-04-24 • via Nuitee
D
Dinesh • young couple • in
1
Bad
Pros:

Nothing it's a scam

Cons:

Scam, they refused booking

2025-04-15 • via Nuitee
R
Ravi • family with young children • in
1
Bad
2025-04-15 • via Nuitee
J
Jain • family with young children • in
8
Very good
Pros:

No break fast taken

Cons:

The staff at hotel was not good and none co operative they given towels, soap after reminding four times that is in night.

2025-04-14 • via Nuitee
P
Piyush • family with young children • in
5
Passable
Pros:

Normal

2025-04-09 • via Nuitee
F
Farmaan • family with young children • in
10
Exceptional
2025-04-08 • via Nuitee
S
Singh • family with young children • in
10
Exceptional
Pros:

Hotel facilities was good and staff behavior was excellent food quality was excellent.

2025-03-18 • via Nuitee
S
Shashi • family with young children • in
10
Exceptional
2025-03-03 • via Nuitee
Y
Yatin • family with young children • in
8
Very good
2025-01-31 • via Nuitee
M
Mohit • family with young children • in
8
Very good
2025-01-31 • via Nuitee
M
Minakshi • family with young children • in
1
Bad
Pros:

This hotel staff behaviour nd room service is not gud.

2025-01-19 • via Nuitee
V
Vijay • solo traveller • in
2
Very poor
Pros:

Except the behavior of the team.... Nothing much to appreciate

Cons:

Linen was dirty, water was provided in unhygienic jars, no parking, no room service, no breakfast choice.... Absolutely a bad experience

2025-01-09 • via Nuitee