Riche Heritage Hotel Alun Alun Malang

Hotels
7.7 (46 reviews)
Jalan Basuki Rachmat No. 1 , Malang , id

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good in-house massage service
Cons:
Dirty room
Outdated facilities
Noise from the street

Categories

Cleanliness
5.1
The room was outdated and dirty, indicating a poor standard of cleanliness.
Service
9.06
Staff were friendly and responsive, providing good service.
Location
9.1
Fantastic location close to main attractions and eateries.
Room Quality
6.06
The room was outdated and felt uncomfortable; however, an upgrade was available.
Amenities
8.08
The hotel has good amenities including a great in-house massage service.
Value for Money
8.04
Standard quality for this hotel tier; reasonable given the location and service.
Food and Beverage
8.59
Good breakfast buffet available, enhancing the overall experience.
Overall Experience
7.57
A mix of great service and location but with cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:41

Property Description

Convenient Location
Located just 100 metres from Alun - Alun Kota Malang, Riche Heritage Hotel Alun Alun Malang offers easy access to popular attractions in the area.

Excellent Amenities
Enjoy a comfortable stay with facilities such as a restaurant, free shuttle service, and room service available at your convenience.

Helpful Staff
Our bilingual reception staff are ready to assist you with planning your itinerary, ensuring a stress-free and enjoyable stay.

To experience convenience, comfort, and excellent service in Malang, book your stay at Riche Heritage Hotel Alun Alun Malang today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 46 reviews
Cleanliness: 5.1
Service: 9.06
Location: 9.1
Room Quality: 6.06
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 7.57
A
Anais • extended_group • es
1
2026-07-21 • via Nuitee
C
cath • solo_traveller • au
8
Pros:

Great location

Cons:

Rooms are very small
We had a broken toilet which didnt stop running water ..they couldn't fix it at the time
They have live music 4 nights a week over weekend which is very loud in your room ..it stops at 1030pm most nights .
Breakfast was local based food , but they did make omelet on request

2026-07-19 • via Nuitee
H
Hugo • extended_group • au
6
2026-06-20 • via Nuitee
Y
Yosua • solo_traveller • id
8
Pros:

Located in the center of the city of malang. Easy to go anywhere

Cons:

You still can hear people talking from the outside/aisle

2026-06-01 • via Nuitee
M
Mistia • solo_traveller • id
1
Pros:

Lokasinya dekat dengan daerah wisata kayutangan

Cons:

Harga mahal,kamar sempit, nggak nyaman

2026-05-29 • via Nuitee
P
Peter • solo_traveller • id
6
Be careful to choose a good room.
Pros:

I liked the helpful and attentive staff.

Cons:

I was shocked that my room did not have hot water. I do noty remember seeing this clearer stated in the booking process.

2026-05-17 • via Nuitee
N
Natalya • couple • ru
9
оптмальное место для поездки на бромо.
Pros:

хороший шведский стол. центр города.

2026-02-23 • via Nuitee
M
Monica • couple • id
10
2026-01-29 • via Nuitee
E
Eci • couple • id
9
2026-01-07 • via Nuitee
L
Lukas • couple • nl
3
Erg slechte kamer
Pros:

Personeel was vriendelijk

Cons:

De kamer was ontzettend verouderd en vuil. Ik kreeg een gevangenis gevoel. Er scheen een lamp van de gang recht op het bed zonder gordijn. Douche durfde ik niet aan.

2025-12-02 • via Nuitee
A
Alba • extended_group • es
9
2025-11-19 • via Nuitee
D
drhassani • family_with_children • fr
1
Pros:

Deco

Cons:

N’est oas a la hauteur de la deco

2025-11-01 • via Nuitee
A
Aletta • couple • nl
7
Pros:

We accidentally booked a room with only cold shower and no AC, but were able to upgrade it, which was nice.

2025-10-14 • via Nuitee
I
Inge • couple • nl
10
Goede aanrader zit super centraal
Pros:

Eigenlijk alles vriendelijkheid behulpzaam en alles netjes

2025-10-10 • via Nuitee
G
Green • family_with_children • au
6
Pros:

The location was fantastic - very close to the main attractions and lots of good eateries. The beds were comfortable and the staff were responsive. It also has a great in-house massage service!

Cons:

Be aware that there is no sound proofing so a lot of noise comes through from the street (such as bands and pedestrian crossing). There were also a few mosquitos in the room.

2025-10-06 • via Nuitee
C
Camilla • couple • it
9
Pros:

Stanze ampie e accoglienti con tutti i possibili confort

Cons:

Lo staff un po’ freddo e distaccato, ma comunque professionale

2025-09-09 • via Nuitee
G
GINARD • couple • es
8
Pros:

El personal muy amable

Cons:

Nada

2025-09-07 • via Nuitee
I
Irene • family_with_children • id
9
Pros:

Semuanya disukai

Cons:

Tidak ada

2025-08-29 • via Nuitee
E
EFTHYMIOS • solo_traveller • gr
9
2025-08-19 • via Nuitee
A
Aurelie • family_with_children • fr
8
Pros:

L'hôtel est bien situé avec un lobby très agréable.
Le personnel est adorable et très serviable.
La literie est très confortable et notre chambre pour 4 était spacieuse.
Super petit déjeuner!

Cons:

Le sol de notre chambre était vieux et surtout sale 😅

2025-08-19 • via Nuitee