HAU Holbox, Oceanfront Boutique Hotel

Hotels
8.4 (913 reviews)
Calle Zargo y zona federal maritima holbox quintana roo , Holbox Island , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Great service
Good location
Spacious rooms
Nice amenities
Cons:
Inadequate cleanliness
Poor breakfast
Humidity issues in rooms

Categories

Cleanliness
7.74
Mixed feedback regarding room cleanliness; some issues noted.
Service
9.21
Staff was mentioned positively; attentive and friendly service.
Location
8.25
Good location with beach access but some comments about distance to city.
Room Quality
8.2
Spacious rooms but some complaints about humidity and noise.
Amenities
8.73
Nice pools and beach club, but some amenities like heated pools were lacking.
Value for Money
8.69
General satisfaction with the value considering available discounts.
Food and Beverage
7.74
Breakfast was not satisfactory, limited and lacking quality.
Overall Experience
8.61
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:04

Property Description

Beachfront Paradise

Outdoor Pool and Terrace: Enjoy the stunning views and relax by the outdoor swimming pool or on the terrace overlooking the beach.

Dining Experience: Indulge in delicious meals at the on-site restaurant or sip on refreshing drinks at the bar while taking in the picturesque surroundings.

Comfortable Accommodation: Stay in modern rooms with amenities like flat-screen TVs, air conditioning, and private balconies. Safety deposit boxes are also available for your convenience.

Experience a beachfront getaway like no other at HAU Holbox, Beach Front. Book now to create unforgettable memories by the sea.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 913 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
M
Maëva • couple • fr
9
Pros:

Très bel hôtel avec accès direct à la plage, plusieurs piscines, chambres spacieuses bien équipées, bon restaurant mais un peu cher pour la qualité proposée

Cons:

Excentré par rapport au centre animé d’Holbox, idéal si vous souhaitez plus de tranquilité.
Nous avons loué des vélos en ville pour nous déplacer sur l’île (pas à l’hôtel car tarifs très élevés)

2026-09-12 • via Nuitee
R
Roberto Radames • solo_traveller • mx
9
2026-09-04 • via Nuitee
S
Sarah • family_with_children • fr
9
Great location, the room perfect, beach front really cute to enjoy time
Pros:

Great location, the room perfect, beach front really cute to enjoy time

2026-09-02 • via Nuitee
B
Benoit • extended_group • fr
9
2026-09-01 • via Nuitee
H
Herwin • solo_traveller • mx
10
2026-08-30 • via Nuitee
L
Lissy • family_with_children • nl
9
2026-08-29 • via Nuitee
A
Abril • couple • ar
10
Muy recomendando
Pros:

Estaba hermoso poder salir de la habitación y a pocos metros tener el mar, una zona súper calma y agradable… la comida excelente y la atención muy buena de todos!

Cons:

Estaba un poco lejos del centro pero podías ir tranquilamente caminando o te llamaban un taxi

2026-08-24 • via Nuitee
D
Dimitri • solo_traveller • fr
10
Pros:

Bel emplacement , bel hôtel bon rapport qualité prix

2026-08-22 • via Nuitee
S
Silvio • extended_group • it
6
2026-08-22 • via Nuitee
L
Lorena Araceli • solo_traveller • mx
10
Pros:

Todo estuvo excelente, el servicio, las habitaciones, y la comida muy bien servida y rica, felicidades al chef y del servicio...super bien, todos muy amables.
Sigan con esa calidad de servicio! ;)

2026-08-22 • via Nuitee
C
Cruz Rivero • solo_traveller • mx
10
Un hotel perfecto para descansar
Pros:

El lugar es muy bonito, cómodo y perfecto si buscas un lugar para descansar sin ruidos por las noches y poder caminar al centro por las mañanas, cuenta con Internet muy bueno, la piscina de arriba ofrece vistas maravillosas al mar, gran atención por parte de todo el personal y sin duda regresaría!!!

Cons:

Los alimentos son ricos pero el costo es algo elevado a diferencia de otros lugares, el desayuno sin duda vale la pena por completo

2026-08-22 • via Nuitee
J
Jacobien • family_with_children • nl
10
Genoten!
Pros:

Wij hadden het appartement met eigen dakterras en zwembad!! Fantastisch die ruimte!!

Cons:

Het restaurant aan het strand bij het hotel was in verhouding vrij duur.

2026-08-19 • via Nuitee
M
Mathieu et Valérie • family_with_children • be
8
Séjour trop court…
Pros:

La gentillesse du personnel. Le petit-déjeuner en bord de mer : le Motulenos est délicieux !
Les transats mis à disposition. Les différentes piscines.
Vue sur les Pélicans et proximité de la plage Punta Cocos pour admirer les flamands roses.
Absence de sargasses.

Cons:

Chambre étroite avec peu de possibilité de rangement. Accès à la mer pas évident vu la présence de blocs béton / marches dans le fond.

2026-08-19 • via Nuitee
J
John • family_with_children • nl
8
Fijn verblijf, prachtige ligging aan het strand
Pros:

Ligging aan het strand, restaurant aan het strand

Cons:

Kamers niet bij elkaar, zwembad was vrij klein

2026-08-10 • via Nuitee
G
Geoff • couple • ie
9
I loved Holbox and this hotel was perfect for us.
Pros:

The property was beautiful and the bed was really comfortable. It’s right on the beach and we swam every day. I have to say, the staff are incredible and so helpful. They made us feel very welcome.

Cons:

Not a lot tbh. The food was good but not amazing. There’s much better to be had in the Centro.

It’s a short taxi ride to the Centro from the hotel and taxis are very frequent.

2026-08-07 • via Nuitee
K
Katrien • extended_group • be
8
Geweldig verblijf in een mooie setting.
Pros:

De kamers en de nabijheid van de oceaan, de vriendelijkheid van het personeel. Het rooftopzwembad. De bistro bij het hotel had lekker eten en vriendelijke bediening.

Cons:

De ligging op het eiland (wat verder uit het centrum) is wel rustig, maar je moet ver wandelen of altijd en taxi of golfkar huren om naar het centrum te kunnen gaan.

2026-07-24 • via Nuitee
C
Casper • family_with_children • dk
7
Pros:

God service

Cons:

Værelset kunne bruge et køleskab og mere praktisk indretning

2026-07-23 • via Nuitee
J
Jaqueline Iveth • solo_traveller • mx
10
Pros:

La vista y la comodidad

Cons:

Que cuando llegue no había nadie en recepción y tardaron mucho en llegar

2026-07-21 • via Nuitee
R
Ruty • extended_group • il
5
לא מלון 4 כוכבים
Pros:

הצוות נחמד וחייכני. חוף קטן ונחמד

Cons:

הגענו בסוף הטיול ורצינו הפעם מלון מפנק. בחרנו במלון לפי התמונות אבל במציאות נראה הרבה פחות טוב. אי אפשר להגיד שהוא 4 כוכבים. הבריכה ממש קטנה ונמצאת ממש בכניסות לחדרים ולא מספיק נקייה. פעמים ביום הפסקות חשמל ארוכות (כי צריך להטעין את הגנרטור), קיבלנו חדרים קטנים מאוד והחלון שלהם פונה לקיר של מסדרון. החדרים ברמה של הוסטל ולא של מלון. ממש לא מתאים למי שרוצה להתפנק .

2026-07-18 • via Nuitee
J
Joelle • family_with_children • nl
9
Heerlijk en prijs/kwaliteit helemaal top
Pros:

De kamer was super ruim, schoon met geweldig dakterras! Lekker ontbijt op het strand.

2026-07-15 • via Nuitee