Protea Hotel by Marriott Lusaka Tower

Hotels
•
Protea Hotels by Marriott
8.3 (185 reviews)
Arcades Shopping and Entertainment Complex, Kelvin Siwale Road , Lusaka , zm

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness and room conditions
Noise disturbances
Inadequate amenities

Categories

Cleanliness
7.76
Some reviews noted issues with room quality and missing essentials which impacted perceived cleanliness.
Service
9.23
Guests frequently highlighted friendly and professional service from staff.
Location
9.27
Many reviews praised the hotel's location as a strong positive aspect.
Room Quality
7.22
Comments about the old building and interior lacking sockets suggest room quality needs improvement.
Amenities
8.25
Amenities like the gym and breakfast were praised, though some items like hair dryers were missing.
Value for Money
7.71
Several reviewers felt the experience did not match the room price.
Food and Beverage
8.76
Food quality and breakfast options received positive remarks.
Overall Experience
8.23
A mix of good and average experiences but overall satisfaction was noted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:13

Property Description

Luxurious Rooms and Amenities
Experience comfort and convenience in every room with a TV, air conditioning, and a refrigerator. The private bathrooms are equipped with free toiletries and a hairdryer, ensuring a relaxing stay.

Relaxation and Recreation
Unwind by the outdoor pool or enjoy a delicious meal at the on-site restaurant. Take in the stunning views from the terrace or seek assistance from the 24-hour front desk for any inquiries.

Convenient Location and Services
Located in Lusaka with free WiFi access, this hotel offers airport shuttle services and free parking for a hassle-free stay. Explore the city with ease as the property is equipped with luggage storage and shops for your convenience.

Book your stay at Protea Hotel by Marriott Lusaka Tower for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 185 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.23
E
Eleanor • solo_traveller • us
10
2026-08-15 • via Nuitee
E
Eleanor • couple • us
10
2026-08-15 • via Nuitee
G
Gwanzura • solo_traveller • zw
10
2026-08-06 • via Nuitee
K
Kasamba • solo_traveller • zm
7
Great stay
Pros:

Stuff are very friendly and overall good service

Cons:

The tap length by the sink was a bit to short, hence water would easily spill onto bathroom counter

2026-08-03 • via Nuitee
N
Nasra • solo_traveller • au
10
Good
Pros:

Good

2026-07-02 • via Nuitee
H
Hendri • couple • za
10
2026-06-29 • via Nuitee
T
Tiny • couple • bw
4
2026-06-20 • via Nuitee
J
John • solo_traveller • au
10
2026-06-19 • via Nuitee
J
John • solo_traveller • au
10
Excellent, found my go to place when in Zambia
Pros:

Clean property and excellent staff that learn your name and greet you whenever they see you.

Cons:

Final price was a little more than advertised on booking

2026-06-19 • via Nuitee
P
Penelope • family_with_children • zm
10
2026-05-25 • via Nuitee
S
Sifiso • solo_traveller • zw
10
Good enjoyed
Pros:

I liked the cleanliness,the peaceful environment

Cons:

Smart and the location was good

2026-05-21 • via Nuitee
M
Mhlanga • solo_traveller • zm
8
2026-05-11 • via Nuitee
B
Brenda • couple • mw
4
2026-05-05 • via Nuitee
C
Charles • solo_traveller • zm
10
2026-04-26 • via Nuitee
G
Giovanni • solo_traveller • it
7
2026-04-23 • via Nuitee
L
Linda • solo_traveller • tz
7
okay
Pros:

I felt there could have been more options for breakfast, especially with the savory dishes

Cons:

My room had a distinct smell of paint, like it wasn't aired out properly

2026-04-21 • via Nuitee
K
Katepa • family_with_children • zm
10
Pros:

The staff where 👌

Cons:

I wish you had better room amenities even if it meant increasing the price. No room slippers,no room gowns,no toothpaste...

2026-03-21 • via Nuitee
J
Juan LoTo • couple • es
10
2026-03-18 • via Nuitee
L
Landry • extended_group • bi
8
2026-02-24 • via Nuitee
E
Edith • extended_group • za
10
2026-02-10 • via Nuitee