Garden City Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2466 reviews)
55 Jerrabomberra Avenue, Narrabundah , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Noise from neighbors
Limited amenities

Categories

Cleanliness
6.89
A few comments indicated cleanliness issues, particularly regarding the bathroom.
Service
8.86
Several reviews noted friendly and accommodating staff.
Location
8.4
Location is frequently praised for its convenience.
Room Quality
7.85
Rooms mentioned as clean and comfortable, but some had minor issues.
Amenities
7.38
Some comments suggest missing amenities like a mini bar and microwave.
Value for Money
8.34
Good value for the level of comfort and cleanliness provided.
Food and Beverage
7.89
General sentiments indicate average breakfast but satisfactory other meals.
Overall Experience
8.36
Overall a positive experience, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Luxurious Rooms with Modern Amenities
Garden City Hotel, Best Western Signature Collection, located just a short drive from Canberra’s central business district, offers elegantly designed rooms with free parking, WiFi, LCD TVs, air conditioning, and complimentary in-house movies for a comfortable stay.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's lush landscaped garden and pool area, perfect for a leisurely afternoon under the sun.

Convenient Location for Exploring
With easy access to key attractions like the airport, Parliament House, National Gallery, and High Court, as well as being in close proximity to Kingston and Manuka's vibrant shopping and dining scene, Garden City Hotel is the ideal choice for both business and leisure travelers.

Book your stay now at Garden City Hotel for a memorable Canberra experience.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2466 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
K
Kathy • family_with_children • au
8
Other then that it was pleasant
Pros:

Close to soccer fields

Cons:

At about 2am a family I think we’re making a huge amount of noise either Commins or going out for about half an hour hence sleep was impossible !

2026-05-23 • via Nuitee
K
Kevin • couple • au
10
2026-05-23 • via Nuitee
• family_with_children • np
10
2026-05-23 • via Nuitee
V
Vieanna • couple • au
10
Our go to while in Canberra
Pros:

A little gem that stands out. It’s now our go to when we have to stay in Canberra. We had the best service by our server Rowan. He made a fantastic coffee, great interpersonal skills for a young bloke. I think he made our dining experience fantastic. I love the breakfast buffet. Good value for money. I loved our evening meals too.

Cons:

A leaking mini bar - (let reception know), a cupboard door wouldn’t shut properly.
The visitors next to us were quite noisy. Not a deal breaker.

2026-05-22 • via Nuitee
K
Kyles • family_with_children • au
6
An old favourite in need of a refresh.
Pros:

The cost was the best thing about our stay (unfortunately).
We have stayed at the Garden City Hotel a number of times previously as it's close to family who we visit, so that's why we stayed here again.
The staff told us that the hotel was about to undergo a major renovation, which is good timing. Even though the room furnishing are a little worn out, the linen and bathroom towels etc. were crisp and clean, which is always a good thing.

Cons:

Check-in was a bit slow as the young woman at reception was fairly new. The hotel was almost empty for our stay (it was a bit weird to be in a hotel so quiet) and even with it being empty were initially allocated to rooms on the lower level, next to the guest laundry and lift. These rooms were dingy, dark, dusty and musty smelling. We asked to be moved and were reallocated to rooms on the higher level for no extra cost, which was great.
These rooms are much brighter and fresher, however the furnishings are worn out and showing wear and tear. The bed was uncomfortable and carpets needed a good clean. There were a couple of small mud patches on the hallway carpet for the 2 days we stayed - not sure if housekeeping vaccumed these carpets over the weekend.
The restaurant was closed at the weekends, so no dinner option on-site, however the Harmonie Club next door was great. Their schnitzels were amazing!!

2026-05-22 • via Nuitee
A
Alison • extended_group • au
9
convenient, clean snd comfortable
Pros:

clean and comfortable

Cons:

-

2026-05-21 • via Nuitee
C
Craig • couple • au
2
Only if you must
Pros:

Location OK

Cons:

Tired old and under resourced

2026-05-21 • via Nuitee
A
Angus Knight • solo_traveller • au
7
Clean and tidy but a little bit dated.
Pros:

You get what you pay for with this old motel. Best and Weston are well past their glory days but in saying that it was clean and the staff were friendly. It was well located for us as we only stayed overnight to catch an early plane in the morning. I'm pretty sure in the advertisement it said an extra large double bed but it felt more like a double bed, not even a queen. The bed was reasonably comfortable, just small for both of us who are over six foot.

Cons:

I can't really complain as we knew what we were signing up for. We just looked for a budget-friendly hotel to put our head down and get up early to go to the airport in the morning.

2026-05-21 • via Nuitee
D
Diane • extended_group • gb
8
Cheap cheerful bed very comfortable good night sleep
Pros:

Central to everything with transport

Cons:

Needed a little bit of tidy up, damp patches on ceiling

2026-05-21 • via Nuitee
T
Terry • couple • au
7
On the whole pleased with our stay.
Pros:

Didn’t have breakfast. Slept in.

Cons:

Pillows a little soft. Toilet paper - use atleast 3 ply

2026-05-21 • via Nuitee
L
Lis • solo_traveller • au
9
2026-05-20 • via Nuitee
M
Meg • solo_traveller • au
9
2026-05-19 • via Nuitee
J
Julie-Anne • extended_group • au
10
Definitely stay again
Pros:

Close to the city, quiet. Clean comfortable

2026-05-18 • via Nuitee
R
Robert • family_with_children • au
8
2026-05-17 • via Nuitee
W
Whisky • couple • au
10
2026-05-16 • via Nuitee
M
McConnell • couple • au
6
Staff friendly, meals choices plain but food delicious
Pros:

Location

Cons:

Toilet not working properly

2026-05-16 • via Nuitee
S
Steve • family_with_children • au
10
a nice room
Pros:

clean room

Cons:

nothing to complain about

2026-05-15 • via Nuitee
R
Robyn • solo_traveller • au
8
Pros:

Friendly staff

Cons:

TV didn't work first night - internet issues. But was fixed for second night !

2026-05-14 • via Nuitee
C
Cherie • extended_group • au
9
Great place to stay
Pros:

Very clean

Cons:

Nothing

2026-05-14 • via Nuitee
M
Marilynne • solo_traveller • au
8
I'd stay again.
Pros:

The check-in process was easy and smooth, the receptionists were friendly and helpful. The room was tidy and clean. There was onsite free parking. I gave an 8/10 as I was not there long enough to experience the meals or pool area but based on my experience, it would likely be 10/10.

2026-05-14 • via Nuitee