Khách sạn CLIFFHOUSE NHA TRANG

Hotels
7.7 (65 reviews)
12 Trần Phú , Nha Trang , vn

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Cons:
Dirty linens
Broken amenities

Categories

Cleanliness
5.28
Noted issues with dirty bed linens and general cleanliness.
Service
8.25
While some service was acceptable, there were mentions of poor attitude from staff.
Location
9.29
Quiet location away from main tourist areas, generally well-received.
Room Quality
6.24
Reports of broken fixtures and an overall worn-out condition.
Amenities
7.77
Basic amenities available, though some aspects were not up to standard.
Value for Money
8.23
Reasonable pricing given the overall shortcomings.
Food and Beverage
8.28
No specific feedback on food and beverage, assumed standard quality for this hotel tier.
Overall Experience
8.25
Guests found aspects enjoyable despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Services
The hotel offers a range of modern amenities including free private parking, a shared lounge, terrace, room service, and a concierge service. With a 24-hour front desk, airport transfers, shared kitchen, and free WiFi, guests can enjoy a convenient and comfortable stay.

Culinary Delights and Entertainment
Indulge in a variety of dining options at the hotel's restaurant, serving Middle Eastern, Pizza, and Steakhouse cuisine. For those with dietary preferences, a vegetarian menu is also available. Additionally, guests can enjoy a barbecue experience, adding a touch of excitement to their stay.

Experience the perfect blend of comfort and luxury at CLIFF HOUSE managed by DHG. Book now for an unforgettable stay in Nha Trang!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 65 reviews
Cleanliness: 5.28
Service: 8.25
Location: 9.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
N
NGỌC couple vn
1
Tệ
Cons:

Thái độ trả lời của lễ tân lằn ngoằn làm mất thời gian khách hàng. Phòng dù đã đặt trước, đã nhờ đặt xe máy dùm nhưng KS ko nhận, đến lúc tới thì bảo khách tìm xe đi. Khách tìm được xe thì bảo chỉ nhận người không nhận xe do đã có khách đoàn với quá nhiều xe. THẬT SỰ RẤT HÃM

2026-07-11 via Nuitee
H
Hảo family_with_children vn
5
Pros:

View đẹp nhìn ra biển và đảo

Cons:

Nhà vệ sinh quá hôi, nên khắc phục, mình thấy mùi hôi từ bồn rửa mặt ( do tháo cái nút thoát nước hay sao mà hôi ko chịu nổi)

2026-06-26 via Nuitee
A
Anais solo_traveller fr
1
A fuir !!!!!!
Pros:

Rien

Cons:

Tout

2026-06-23 via Nuitee
J
Julia couple ru
2
Pros:

The view from the room is good; you can see the sea and the mountains. The bedding looks clean enough (though there are still some visible stains), and the bed is comfortable. The towels actually smell nicely of fabric softener, so they seem clean. Complimentary water is provided. There is also good, free Wi-Fi in the room. That is pretty much where the pros end.

Cons:

The first thing you notice upon entering the room is the smell. It is either dampness or mold, and the odor is even stronger inside the wardrobe (we didn’t put our clothes in there). There is dirt everywhere, some streaks and stains on the walls, and cobwebs in the corners. The shelves clearly haven't been wiped down. The air conditioner needs cleaning. In the bathroom, the faucet is loose, and there are streaks on the walls as well. There are cockroaches. The fridge doesn't work, and its door is falling off. There are burn holes in the blanket. They only accept cash and only VND; you cannot pay by card or foreign currency. Please note that the address on Booking is incorrect (12 instead of 12c)—because of this mistake, we wasted time just trying to find the hotel. It's okay for a one- or two-night stay, but you can definitely find a better option for the same price. This hotel really dampened our first impression of Vietnam.

2026-06-18 via Nuitee
B
Bauer solo_traveller us
1
Rent a tent would be better
Pros:

Rooftop views

Cons:

cockroaches, mold in bathroom, TV Refrigerator not working, shit hole hotel.

2026-05-20 via Nuitee
C
CliffHouse Hotel solo_traveller vn
10
Pros:

Phòng sạch sẽ nhân viên nhiệt tình thân thiện vị trí rất đẹp

2026-05-08 via Nuitee
Иван solo_traveller ru
10
2026-05-08 via Nuitee
N
Ngọc family_with_children vn
7
Pros:

Có chỗ để xe, view đẹp- đối diện viện hải dương học vs nhìn xa là vinwonder

Cons:

Nhiều kính nên rất nóng

2026-05-03 via Nuitee
N
Nick couple ch
4
mold, hair, dirt, missing wallet, broken cameras, unhelpful staff, and yelling over parked bikes.
Pros:

only the view

Cons:

Everything looks better in photos, but in reality, there’s mold all around the windows. Our wallet disappeared from the room, even though we haven’t even gone outside.

The cameras aren’t working, and the staff can’t help us with anything.

The internet is too slow.

Staff member is screaming at us while we tried to park our bicycles for a short time. Maybe it’s normal here, because we haven’t found any places with really kind staff. Everyone seems to be nervous all the time, which ruined experience and affected the entire industry.

2026-03-30 via Nuitee
M
Maksim solo_traveller ru
5
2026-03-12 via Nuitee
D
Dũng solo_traveller vn
8
2026-03-06 via Nuitee
N
Nguyen couple vn
8
2026-03-05 via Nuitee
R
Richard couple au
6
2026-03-01 via Nuitee
Александр family_with_children ru
6
Pros:

Старые номера в которых возможно курили

Cons:

Не работал телевизор

2026-02-11 via Nuitee
F
Francois couple fr
9
2026-01-26 via Nuitee
G
Go_Moment solo_traveller vn
9
Pros:

Thực sự là view phòng rất đẹp và tuyệt vời so với giá tiền

Cons:

Ước gì Hotel sửa chữa nâng cấp thiết bị đã hỏng, cũ, đặc biệt trong nhà vệ sinh

2026-01-15 via Nuitee
D
diệp family_with_children vn
8
2026-01-03 via Nuitee
T
Trien Huy solo_traveller vn
3
Chất lượng dịch vụ ko tốt
Cons:

Cửa toilet hư ko sửa nếu ở một mình sẽ bị nhốt trong nhà vệ sinh và ko biết liên lạc với ai . Rất nguy hiểm

2025-12-03 via Nuitee
H
HIÊN couple vn
10
2025-10-13 via Nuitee
T
Thảo couple vn
5
Hơi thất vọng về nơi nghỉ
Pros:

Khách sạn có view nhìn ra biển ok

Cons:

Khách sạn khá bẩn, ga giường rất bẩn có dấu chân đạp lên, mình có gọi bạn nữ lễ tân thì thái độ phục vụ rất tệ, chậm làm mình chờ rất mất thời gian

2025-09-14 via Nuitee