Shinagawa Prince Hotel East Tower

Hotels
Prince Hotels & Resorts
4-10-30 Takanawa,Minato-ku,Tokyo , Tokyo , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.61
Some reviews indicate the cleanliness was acceptable but not outstanding.
Service
8.58
Staff were friendly and helpful, providing good service.
Location
9.12
Multiple reviews highlighted the excellent location near Shinagawa station.
Room Quality
7.07
Several mentions of small room size and some issues with bathroom space.
Amenities
7.6
Basic amenities were available, but some guests noted areas for improvement.
Value for Money
8.06
Considered reasonable for the location and services provided.
Food and Beverage
7.11
Breakfast options were limited, and some guests found it lacking.
Overall Experience
8.08
Overall a good stay with some minor issues, guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:12

Property Description

City Views and Convenience
Enjoy stunning city views from the comfort of your room at Shinagawa Prince Hotel East Tower, conveniently located just 3.7 km from Tokyo Tower. With free WiFi and air-conditioned rooms, immerse yourself in the bustling city life while staying connected.

Dining and Relaxation
Indulge in a delicious buffet breakfast at the hotel's restaurant before exploring nearby attractions like Happoen Garden, just 1.9 km away. Unwind at the bar with your favorite drink after a day of sightseeing, or simply enjoy the comfort of your private bathroom and flat-screen TV.

Renovation and Updates
Please note that from 1 December 2023 to 31 March 2024, renovation work will be ongoing from 11:00 to 17:00 daily. Some noise may be experienced in certain rooms, but rest assured our team is working hard to enhance your future stays.

Book your stay at Shinagawa Prince Hotel East Tower now for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.08
元樹 solo_traveller jp
9
2026-07-25 via Nuitee
S
SAYURI solo_traveller jp
5
2026-07-25 via Nuitee
A
Ayako family_with_children jp
10
2026-07-25 via Nuitee
Q
QIKE solo_traveller jp
10
2026-07-24 via Nuitee
I
Isamu solo_traveller jp
8
2026-07-24 via Nuitee
小川 extended_group jp
10
2026-07-24 via Nuitee
C
Carlos Mario couple co
9
Excelente hotel para descansar de un largo viaje y muy cerca del tren
Pros:

La ubicación cerca de la estación Shinagawa y el desayuno buffet muy variado y delicioso.

Cons:

No haber podido disfrutar más días de estadía

2026-07-24 via Nuitee
J
Juergen solo_traveller de
7
2026-07-23 via Nuitee
Y
yusei solo_traveller jp
1
Cons:

海外の観光客が多く、
乾燥機終わるとロック機能が勝手に解除される為服を盗まれた
その後のスタッフの対応も悪い宿舎じゃないんだから
もっとフォローしてほしい

2026-07-23 via Nuitee
J
Juergen solo_traveller de
7
2026-07-23 via Nuitee
J
Jeffrey extended_group us
6
Pros:

Breakfast was good, rooms were comfy. Lots of choices for food.

Cons:

Check in process. Had to go to 3 different towers to get checked in.

2026-07-23 via Nuitee
D
Davide solo_traveller it
7
2026-07-22 via Nuitee
D
daisuke solo_traveller jp
5
Pros:

ロケーションは良かった

Cons:

設備が古い。風呂は湯と冷水の調整方。水道が止まらなかった。

2026-07-22 via Nuitee
K
KARIN solo_traveller jp
5
2026-07-21 via Nuitee
T
Tomomi solo_traveller jp
10
2026-07-21 via Nuitee
望月 solo_traveller jp
9
2026-07-21 via Nuitee
リツ solo_traveller jp
7
2026-07-20 via Nuitee
裕美 solo_traveller jp
8
便利。
Pros:

品川プリンスから近い。

Cons:

チェックイン、チェックアウトともにフロントにスタッフが少ない。

2026-07-20 via Nuitee
Y
yoko couple jp
7
グッド。
Pros:

夜遅いチェッククインでしたがスタッフの方がやり方をフォローして下さり助かりました。

Cons:

特に無し

2026-07-20 via Nuitee
L
Lalitha family_with_children us
5
In a pinch and want something close to the train station, take this. If not, go elsewhere.
Pros:

The hotel was very conveniently located to the Shinagawa train station and the eateries nearby. Most of the staff were nice.

Cons:

The rooms were extremely small. We had read that the rooms would be small and so for our party of three, instead of a room with triple beds (for three of us), we picked two double-bed rooms. So, we asked for two room keys for each room. We got scolded so much for doing so for the second room and told that they would charge us 2000Yen if we lost the key. It was unprofessional and unnecessary. It really left a bad taste in our (tired) mouths. And the breakfast was AWFUL. THe eggs looked bad, the yogurt was so sour, granola was missing most days, and only decent thing was the matcha bread. The staff were always nice though.

2026-07-20 via Nuitee