Al Bustan Hotel and Spa

Hotels
8.4 (581 reviews)
Beyt Meri , Beit Meri , lb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Old furniture
Overpriced for amenities

Categories

Cleanliness
7.65
There were complaints about the cleanliness of the bathroom; needed better attention.
Service
9.15
Staff were frequently mentioned as friendly and professional.
Location
9.15
The location is praised for its views and escape from the city hustle.
Room Quality
8.15
Rooms are spacious and have beautiful views, but some furniture is outdated.
Amenities
8.15
Amenities like the spa received positive feedback, but some were not included with the booking.
Value for Money
7.65
Some reviews noted that the hotel is overpriced relative to its age and offerings.
Food and Beverage
8.65
Food is consistently described as amazing, but some found it overpriced.
Overall Experience
8.65
Overall, the experience was enjoyable with many positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Spectacular Views and Luxurious Amenities

Hotel Al Bustan offers breathtaking views of Beirut and the Mediterranean from its hilltop location. Guests can unwind by the outdoor pool, dine in one of the three restaurants, or enjoy free Wi-Fi throughout the property.

Elegant Rooms and Fine Dining

Each guest room at Al Bustan Hotel is well-appointed with modern amenities including satellite TV and a private bathroom with a shower and bathtub. Indulge in culinary delights at the Italian trattoria, Les Glycines restaurant, or the wine cellar.

Relaxation and Entertainment

From therapeutic massages to a fitness center, guests can pamper themselves at the hotel. Families will appreciate the children’s playground and babysitting services. Don't miss the annual music and arts Festival held on-site.

Experience luxury and comfort at Hotel Al Bustan.

Important information:

Please note that children under 16 years old are not allowed to access the Spa or indoor pool.

An electric car charging point is available at the property for guests to use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 581 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
D
dany • couple • ae
7
2026-07-23 • via Nuitee
M
Marcel • couple • us
1
Disappointing stay - overpriced for the condition of the room
Pros:

I liked the history behind the Hotel.

Cons:

The room was run down. The carpet was stained. Dust was visible across the room. The iron provided was old and rusty, and it ruined one of my shirts. Water was running in the WC toilet all night, which disrupted my sleep. The television looked at least twenty years old. I have photos of all of these issues.
The bigger problem was the price. My friends and I booked the same category of room for the same dates. Their average rate was $180 including tax. I paid $326 including tax for a room in the same condition. When I asked at reception, the manager was rude and said the higher price came from booking.com, not from the hotel.
To make things worse, breakfast was not included in my rate, and I was asked to pay separately for it the next morning.
For this price, I expected a maintained room and basic transparency on rates. I did not get either. I cannot recommend this hotel.

2026-07-22 • via Nuitee
A
Anwar • couple • us
1
Avoid staying here if you want 5 star treatment
Pros:

The location, the great decor and the views

Cons:

Avoid coming here if you are looking for good treatment. The staff at the reception are inattentive and could not care less about the guests. They don’t even look at you when they are talking.
We booked the room 6 months in advance and we received the room beside the elevators. We asked for a better room and they said we can wait 40 min and there was a small surcharge. The small surcharge was 187$ per night and we only find out at check out!
This is NOT a five star hotel.

2026-07-22 • via Nuitee
A
Ahmed • solo_traveller • iq
9
Pros:

Carine at the front desk was so professional,helpful and kind

2026-07-21 • via Nuitee
S
Samar • solo_traveller • jo
6
Was ok but not worth the price they are charging
Pros:

Location is beautiful, the spa is excellent, was nice to chill by the pool.

Cons:

Rooms are old, staff are not always friendly

2026-07-20 • via Nuitee
D
Dr. Abdulla • solo_traveller • qa
10
Best in area.
Pros:

Staff was amazing. Very friendly and helpful.
Out door seating.
Location top of mountain was very suitable for summertime.
Not so far away from brumana.

Cons:

Gymnastics room was below expectations.
Generally Hotel was out of date.

2026-07-20 • via Nuitee
H
hassan • couple • us
10
2026-07-18 • via Nuitee
G
Grégoire • couple • fr
8
Pros:

Vue mer

Cons:

Pas de jus d’orange frais au petit-déjeuner

2026-07-13 • via Nuitee
T
Tannous • solo_traveller • lb
9
2026-07-02 • via Nuitee
S
Sharaf • couple • gb
3
2026-07-01 • via Nuitee
J
Jaber • couple • kw
10
2026-06-20 • via Nuitee
T
tareq • solo_traveller • iq
8
2026-06-17 • via Nuitee
T
tareq • solo_traveller • iq
7
2026-06-17 • via Nuitee
I
ISSAM • couple • lb
8
2026-06-05 • via Nuitee
L
lina dabboussy • extended_group • lb
10
amazing
Pros:

spa

Cons:

none

2026-05-30 • via Nuitee
N
Nicolas • solo_traveller • ae
10
2026-05-27 • via Nuitee
S
Sara • couple • lb
10
Highly recommended for a quiet and serene escape.
Pros:

Excellent vibes, view, garden, restaurants, pool and spa.

Cons:

I hoped the Scottish Bar would have been open during my stay, but it was unfortunately closed. Next time :)

2026-05-06 • via Nuitee
R
Rawad • couple • ae
10
2026-05-02 • via Nuitee
L
Lina • couple • ae
3
Cons:

I booked the executive suite just because it was written there is a jacauzi inside, there was not a jacauzi and when I asked they said it is a mistake from booking.com and there was just the common jacauzi inside the spa.
I could have booked the normal room for half of the price.

2026-04-26 • via Nuitee
A
Anthony • solo_traveller • lu
9
2026-03-25 • via Nuitee