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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Pool with view
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Indoor pool
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom at Trademark Suites at Enaki Town.
Convenient Facilities
Enjoy free WiFi, parking, a restaurant, and a bar on-site. Benefit from services like room service, a 24-hour front desk, and airport transfers for a hassle-free stay.
Scenic Surroundings
Relax by the outdoor pool, roam the garden, or unwind on the terrace while enjoying easy access to nearby attractions like Nairobi National Museum and Karura Forest.
Book now for a memorable stay at Trademark Suites at Enaki Town.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
My phone was stolen in my hotel room. The staff delayed the investigation until I left. After a lots of follow-up they ended up laying to me in order to protect their staff. They didn’t want to take any responsibility. Which was very frustrating. If you plan to stay in that hotel take with you all your important staff whenever you go.
My phone was stolen in my room. I reported it to the manager. They delayed the investigation until I left. After many follow up they ended up lying in the report in order to protect their staff and they didn’t take any responsibility. Which was very frustrating.
I loved the free room service, the beautifully fitted and equipped rooms and the location.
Nothing
Very low choice on the menu
The staff is so lovely and welcoming. Makes you feel at home the moment you step inside the lobby. I booked breakfast and for my needs, it was good! I didn’t order room service but heard it’s 24hrs. The bed was INCREDIBLY comfortable. I found the hotel impeccably clean. The bedding was excellent quality which made me even more comfortable! I liked the shower very much - strong water pressure and perfect temperature! I didn’t get to enjoy the swimming pool but did visit the gym - has what you need to stay active even during a work trip!
Not sure if I was just really unlucky with the room I got (as I haven’t seen any other reviews mention this), but the soundproofing is terrible!! I had a very loud neighbour on one side and I could hear his entire phone conversations and the shows he was watching 😟, and on the other side a family/couple who again were really loud. I think sound proofing on the second floor needs to be looked at cause I don’t think it was just really loud people..
Personnel extrêmement sympatique et à l'écoute.
Hébergement très spacieux et tout confort. Piscines et restaurant extras. Je n'ai pas trop profité des évènements organisés. Une prochaine fois j'espère!
Good location for UN access. Close to Village Market. Pleasant polite, committed staff.
A washing machine in the room would have been great. Laundry is expensive. Food at the restaurant was average.
nice staff, spacious and clean room with balcony. comfortable bed, two swimming pools, free shuttle to the village market
Breakfast could be improved
Staff and service was exceptional.
Great location since it's away from the noise of the city centre.
Literally my only nitpick is the lack of an in hotel spa service.
The accommodation was perfect
The wifi
The suite provides a wonderful space while in Nairobi. Staff are very helpful and food is really good
Lovely apartment with lots of space and facilities
Staff were very helpful and we enjoyed the pool
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