The Grand Hotel

Hotels
•
Britannia Hotels
6.6 (6116 reviews)
Happy Valley Road , Llandudno , GB

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Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 6116 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
B
brenda • couple • gb
8
Good value break
2026-09-19 • via Nuitee
S
Sujata • couple • gb
5
2026-09-17 • via Nuitee
W
Wilson • extended_group • gb
2
2026-09-17 • via Nuitee
T
Thomson • solo_traveller • gb
2
2026-09-17 • via Nuitee
B
Billy • couple • gb
7
2026-09-17 • via Nuitee
M
Mulholland • solo_traveller • gb
9
2026-09-16 • via Nuitee
D
Denise • solo_traveller • gb
8
Pros:

We bought our well behaved retriver dog with us he was so wellcomed there

Cons:

Could do with better car parking

2026-09-16 • via Nuitee
H
Hughes • solo_traveller • gb
1
2026-09-16 • via Nuitee
H
Henny • solo_traveller • nl
8
Pros:

Prachtige locatie! Mooi uitzicht
Beetje vergane glorie maar daar hou ik van

Cons:

Dure kamer vergeleken met onze andere in deze vakantie.

2026-09-14 • via Nuitee
J
Jon • couple • gb
7
GREAT LOCATION IN A LOVELEY PART OF WALES
Pros:

GOOD LOCATION, ROOM WAS OK AND BREAKFAST GOOD

Cons:

ALL LOOKING A BIT TIRED THESE DAYS

2026-09-14 • via Nuitee
M
Morris • solo_traveller • gb
10
Pros:

I liked the hotel was next to the sea

2026-09-14 • via Nuitee
P
Peter • couple • gb
10
2026-09-14 • via Nuitee
P
Peter • couple • gb
10
2026-09-13 • via Nuitee
J
Joshi • family_with_children • gb
8
2026-09-13 • via Nuitee
P
Phillip • family_with_children • gb
7
Value for money
Pros:

Breakfast excellent good value for money

Cons:

Not clean

2026-09-13 • via Nuitee
A
Albert • couple • gb
7
Stay was ok overall
Pros:

Location was great, great view and all. Lots of activities

Cons:

Facilities are very old
Needs a bit of update as a few places are rusty

2026-09-13 • via Nuitee
M
Mandy • family_with_children • gb
3
The hotel needs a good shake up ...cleanlness.. food needs to have more choice
Pros:

The breakfast was not worth what was charged .There was very little in selection.
We also paid for evening meal which was not appetising ..Soup .Tin potatoes that were fried ,tinned carrots ,green beans & a chinese pork chop with gravy granual gravy.
Desert was tray bake with cream or the cheapest tinned rice pudding...the price that was charged did not reflect the quality of the food that was on offer.

Cons:

The rooms were not cleaned properly ...cleaning service was not on a daily basis , it was stated that rooms would only be cleaned once you had vacated so that means and did occure the bins which are only small were over filled..the beds were made up of the cheapest spring matress's so every time you moved the springs bounced and were so uncomfortable.

2026-09-11 • via Nuitee
J
Jaskeerat • family_with_children • gb
1
2026-09-11 • via Nuitee
T
Tom • solo_traveller • gb
6
Great location but slightly hairy room..
Pros:

Location is brilliant!

Cons:

Room was NOT clean, we found 2 long hairs immediately on the table and we also noticed someone's fake eye lash on the floor in the carpet by the mirror. Room was very underwhelming but we expected it for the price and age of hotel.

2026-09-11 • via Nuitee
D
Doherty • solo_traveller • gb
3
Pros:

That it had nice views and was on the pire

Cons:

It didn't have a bath 🛀 like it said it would
They was only 1 plug 🔌 socket TV 📺 was dodgy
Dirty bathroom . room was small. Bed uncomfortable Dirty walls. We will not staying again

2026-09-11 • via Nuitee