The Grand Hotel

Hotels
Britannia Hotels
6.6 (5522 reviews)
Happy Valley Road , Llandudno , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
Paid WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 5522 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
K
Kenneth couple gb
8
2026-05-23 via Nuitee
D
David solo_traveller gb
10
First class
Pros:

Sea view room

Cons:

Bar not always open late

2026-05-23 via Nuitee
E
Elena solo_traveller gb
10
2026-05-23 via Nuitee
S
Stuart solo_traveller ie
5
Not good
Pros:

Location

Cons:

Poorly maintained, very dirty windows. No spare pillows available in the entire hotel. Only 1 poor pillow to sleep on

2026-05-23 via Nuitee
K
k solo_traveller gb
10
2026-05-22 via Nuitee
C
Chris solo_traveller gb
7
Pros:

Room ok.breakfast was great.

Cons:

Dinnee was poor

2026-05-21 via Nuitee
A
aaron solo_traveller gb
5
2026-05-21 via Nuitee
N
Nataly solo_traveller gb
1
Hostel no hotel
Pros:

Only the location

Cons:

Should be called hostel no hotel,no even shower gel we asked the receptionist but we never recieved it,carpet dirty,shower dirty,l have been charged £10 for each dog when my dogs were more clean that this room,enough for 1 night!
Also you can heard everything from other rooms all the noises even people talking

2026-05-21 via Nuitee
S
Shannon couple gb
6
Pros:

The hotel was very welcoming on arrival, clean nice decor

Cons:

The beds weren’t very comfy and the rooms were boiling which made it hard to sleep

2026-05-21 via Nuitee
T
Tracy couple gb
10
Brilliant stay as always
Pros:

The sea view balcony very big room with a mini fridge.

Cons:

Nothing

2026-05-21 via Nuitee
R
Rachel solo_traveller gb
8
2026-05-21 via Nuitee
C
Craig extended_group gb
9
2026-05-20 via Nuitee
A
Allyson solo_traveller gb
9
2026-05-20 via Nuitee
S
Shelley couple gb
10
2026-05-20 via Nuitee
D
Danielle family_with_children gb
6
2026-05-19 via Nuitee
M
Maureen couple gb
8
Lovely stay staff friendly
Pros:

Location

Cons:

Nothing

2026-05-19 via Nuitee
G
Gurakshdeep extended_group gb
9
2026-05-18 via Nuitee
A
Allan couple gb
5
Pros:

..

2026-05-18 via Nuitee
L
Louis family_with_children gb
6
Perfect location but needs lots of money spending on the hotel
Pros:

Perfect location you cannot get any closer to the sea and pier

Cons:

Hotel rooms are very hit and miss the one we was in was but very narrow and the shower tray was in bad repair lots of cracks

We have stayed about 10 times in the last 2 years but think our time has done here and look for a different one

The main reason we used to stay here was for the entertainment and the karaoke but that is very hit and miss Now as well

2026-05-18 via Nuitee
C
carol solo_traveller gb
8
2026-05-18 via Nuitee