The Grand Hotel

Hotels
•
Britannia Hotels
6.6 (6116 reviews)
Happy Valley Road , Llandudno , gb

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Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 6116 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
C
Chapman • solo_traveller • gb
7
Pros:

Helpful staff and lovely views. Very old fashioned but I love that.

Cons:

One thin pillow on bed and balconies seem very unsafe.

2026-09-05 • via Nuitee
A
andrea • solo_traveller • gb
6
Pros:

Great location friendly staff.

Cons:

No air conditioning and window didn't open

2026-09-05 • via Nuitee
L
Lisa • couple • gb
8
2026-09-04 • via Nuitee
L
Layla • couple • gb
7
Worth doing once.
Pros:

The location (if you’re on the sea facing side) is spectacular. The entertainment spaces are grand. The sea view is brilliant and the balcony a great addition.

Cons:

The inner court where some rooms over look, is dowdy and dark. Bits of old mops etc left about outside the windows. A few plants ans colour could really lift the place but it looks neglected.
Reception is a nightmare. You can easily stand there for 10 minutes listening to staff talking away between themselves whilst they actively ignore you. It’s very frustrating and appeared to be an issue for a lot of guests.

2026-09-04 • via Nuitee
K
kaye • family_with_children • gb
5
Not great
Pros:

The view

Cons:

I paid way over what the room was worth. Over £328 for two nights.
The room smelt the bed was really uncomfortable.
Men shouting and arguing above us till after 2am

2026-09-04 • via Nuitee
I
Ian • solo_traveller • gb
7
A nice stay in a lovely area
Pros:

Not so Grand anymore but you still get the nostalgia of a seaside trip. I had a single room which was perfect to use as a base. No complaints.

Cons:

All was good, everything i asked reception for was sorted for me which was good considering how busy the hotel was.

2026-09-03 • via Nuitee
T
Tracey • couple • gb
10
2026-09-03 • via Nuitee
S
sunita • couple • gb
4
okay not great
Pros:

the view was amazing

Cons:

the rooms need updating

2026-09-03 • via Nuitee
M
Michelle • solo_traveller • gb
5
Pros:

The staff

Cons:

The food
Bedrooms need updating
No parking

2026-09-03 • via Nuitee
J
John • couple • gb
1
The biggest regret of my life
Cons:

The hotel was filthy, staff were uncooperative, Hotel rooms were extremely dated.

2026-09-03 • via Nuitee
C
cian • couple • gb
10
2026-09-03 • via Nuitee
S
Sandra • solo_traveller • gb
6
Pros:

Stay was average good for cost wise

Cons:

No parking no daily cleaning has to ask at reception several times for extra pillows, toilet rolls ,teabags.

2026-09-03 • via Nuitee
P
Priyanka • family_with_children • in
3
Cons:

There is no parking I asked them for specially my dad

2026-09-03 • via Nuitee
S
Stephen • solo_traveller • gb
6
2026-09-02 • via Nuitee
T
Thanh • couple • gb
6
Tôi búc phòng nhìn ra biển khi tôi đến nhận phòng thì không phải phòng tôi đã đặt mà nó là 1 phòng khác thật sự thất vọn
Pros:

Gần trung tâm cảng

Cons:

Sàn nhà rất ồn

2026-09-01 • via Nuitee
J
Jaroslaw • solo_traveller • gb
10
2026-09-01 • via Nuitee
A
Alicja • solo_traveller • gb
5
Pros:

Plusy to lokalizacja i mini lodówka w pokoju.

Cons:

Pobyt w hotelu okazał się dużym rozczarowaniem z powodu brudu oraz pleśni na oknach. Mimo rezerwacji pokoju z widokiem na morze, otrzymałam pokój na poddaszu z małym oknem, przez które niewiele było widać. W nieczystej łazience woda nie spływała z powodu zapchanego odpływu w umywalce. Dodatkowo przez całe trzy dni nikt nie sprzątał pokoju, a jedynym plusem okazała się obecność małej lodówki.

2026-09-01 • via Nuitee
P
Parsons • solo_traveller • gb
10
Pros:

The beds went very comfortable

Cons:

Everything else was fabulous

2026-09-01 • via Nuitee
J
james • extended_group • gb
7
Staff great, including entertainment , hotel facilities are fine, just our twin bed room ,they need to update beds,
Pros:

Location, brilliant, sea view brilliant

Cons:

Twin beds in sea view room were not very comfortable, coffee sachets not the best.

2026-09-01 • via Nuitee
P
Peter • couple • gb
3
Wouldn’t stay at that hotel again
Pros:

Could have been better

Cons:

Room could have been better

2026-09-01 • via Nuitee