Hôtel St Sernin

Hotels
8.2 (197 reviews)
2 Rue St Bernard , Toulouse , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.59
Some reviews mentioned issues with cleanliness, especially mold in the shower.
Service
8.56
The staff was noted as friendly and helpful in multiple reviews.
Location
9.1
The location received high praise for its convenience and proximity to local attractions.
Room Quality
8.05
Rooms were generally comfortable, but some complaints about size and old facilities.
Amenities
8.08
Adequate amenities provided, but parking had noted challenges.
Value for Money
8.04
Guests felt they received good value, despite some complaints about breakfast quality.
Food and Beverage
7.59
Breakfast quality was mentioned as an area needing improvement.
Overall Experience
8.56
Overall, guests had a positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:08

Property Description

Prime Location in Toulouse
Located in the heart of Toulouse, just minutes away from Capitol, Hotel St Sernin offers a picturesque view of the Saint Sernin Basilica.

Modern and Comfortable Rooms
The hotel provides air-conditioned rooms decorated in a contemporary style, equipped with essential amenities like a TV, en suite bathroom, telephone, and work desk for a comfortable stay.

Convenient Facilities
Guests can enjoy daily buffet breakfast, on-site parking, and a lift for easy accessibility. With the Jeanne d’Arc Metro stop nearby and the Toulouse-Matabiau train station within walking distance, exploring the city is hassle-free.

Book your stay at Hotel St Sernin for a memorable experience in Toulouse.

Important information:

Extra beds and baby cots can only be added to the Junior Suites.

The elevator to the upper floors is located on the first floor where the reception is located.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 197 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
S
Smythe • couple • ca
10
Fantastic. Great room.
Pros:

Excellent location, great value

2026-05-30 • via Nuitee
C
claude • solo_traveller • fr
9
sejour parfait, juste la chaleur (en ville)un peu trop chaude et l'on ne peut pas la baisser
Pros:

l'hotel impeccable, le seul inconvenient c'est la reception au 1er , l'ascenceur marche très bien a partir du 1er etage
l' responsable tres agréable, bus et arret bus a 100 m de l'hotel

2026-05-29 • via Nuitee
N
Nicolas • solo_traveller • fr
9
2026-05-26 • via Nuitee
M
Michael • couple • gb
8
We would definitely recommend this charming hotel for anyone staying for a city break In Toulouse .
Pros:

In an excellent location with private secure parking . .. right next to the beautiful basilica .
Very comfortable room and bed and very friendly helpful staff .
Initially there was a problem with the WI-FI but the staff worked hard to resolve it to our satisfaction .

Cons:

Nothing really !

2026-05-23 • via Nuitee
C
Christian • couple • fr
7
Hotel pratique bien situé
Pros:

Super emplacement
Air conditionné

Cons:

Petit déjeuner moyen
Réception à l 'étage, pas évident si gros bagages
Chambre petite .

2026-05-23 • via Nuitee
L
Lindy • extended_group • au
10
Excellent Boutique Hôtel in Toulouse
Pros:

For us this was a fantastic location. After walking the Via Tolosana for 2 weeks this hotel offered a gorgeously warm welcome and luxurious stay, within view of the Basilica St Sernin. Comfortable beds , excellent bathrooms, nourishing and generous breakfast all within the call of the bells of the Basilica.

2026-05-20 • via Nuitee
M
Mina • extended_group • jp
9
Pros:

スタッフの方がとても親切でした！

2026-05-19 • via Nuitee
A
Angélique • solo_traveller • ch
10
Une chambre dans laquelle il fait bon rester
Pros:

Chambre et salle de bain avec de l'espace et une jolie deco. Très propre. Jolis plus : douche à l'italienne, pas besoin de grimper en baignoire et produits d'hygiène à disposition, tout doux et parfumés. Calme mais à deux pas de St sernin, de supers restaurants et de la navette pour l'aéroport. Personnel aimable.

2026-05-19 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-05-16 • via Nuitee
A
Arlette • couple • fr
9
Cons:

Difficile d’accéder au 1 etage

2026-05-15 • via Nuitee
C
Christine • family_with_children • fr
10
2026-05-10 • via Nuitee
P
Philippe • solo_traveller • fr
10
2026-05-08 • via Nuitee
R
Renaud • family_with_children • fr
10
Le parfait petit hôtel pour découvrir Toulouse à pied!
Pros:

Le personnel toujours aussi agréable, la localisation centrale et facile d’accès, pour découvrir Toulouse à pied

Cons:

Rien

2026-05-08 • via Nuitee
S
Selina • couple • gb
10
Pros:

Location and friendly staff

Cons:

No milk for coffee

2026-05-07 • via Nuitee
J
Jade • couple • fr
7
2026-05-07 • via Nuitee
S
Sophie • solo_traveller • fr
10
2026-05-04 • via Nuitee
A
Alban • couple • fr
8
Pros:

Excellent emplacement au pied de Saint Serina. Accueil très agréable. Bon petit déjeuner

Cons:

Chambre un peu exigüe.

2026-05-04 • via Nuitee
J
J.M.J • solo_traveller • es
8
2026-05-03 • via Nuitee
J
J.M.J • solo_traveller • es
8
2026-05-03 • via Nuitee
M
Michel • couple • fr
8
Ideal pour une nuit
Pros:

L'accueil a été parfait, nous avons obtenu de l'aide pour monter les bagages dès notre arrivée ainsi qu' à notre départ. Le personnel était très gentil et nous a donné de bons conseils pour garer la voiture et visiter la ville. Le petit-déjeuner était très bien et l'emplacement était idéal pour visiter la ville rose.

Cons:

L'hôtel étant situé dans une zone piétonnière, il a fallu garer la voiture assez loin dans un parking public très cher. ( €25 la nuit). La chambre était très petite pour un lit de 2 personnes. Peu d'espace pour en faire le tour.

2026-05-03 • via Nuitee