The Ivory Hotel

Hotels
8.1 (361 reviews)
Mpaka Road , Nairobi , KE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean and modern facilities
Cons:
Cleanliness issues
Noisy rooms
Food quality varies

Categories

Cleanliness
7.43
There were mentions of cleanliness issues like dirt on the floor and damaged items in the bathroom.
Service
8.9
Numerous reviews praised the staff as very kind, helpful, and attentive.
Location
8.44
The location received positive mentions, being described as convenient and not too far from shops.
Room Quality
7.89
Rooms were generally praised for being modern and spacious, but some needed maintenance.
Amenities
8.42
The hotel offers modern facilities, although outdoor spaces were mentioned as lacking.
Value for Money
8.38
Guests found the hotel to provide good value for the price paid.
Food and Beverage
7.43
There were mixed reviews about the food quality, with some dishes not meeting expectations.
Overall Experience
7.9
Overall, guests had a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Convenient Location
Situated near Nairobi National Museum and other key attractions, The Ivory Hotel offers easy access to the best of the city.

Comfortable Accommodation
Guests can enjoy free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay at The Ivory Hotel.

Delicious Dining Options
Whether it's a buffet, à la carte, or continental breakfast, guests can indulge in a variety of delicious dining options during their stay.

To experience convenience, comfort, and culinary delights, book your stay at The Ivory Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 361 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 7.9
Y
Yoseob • solo_traveller • kr
9
2026-09-19 • via Nuitee
S
Siavash • solo_traveller • so
8
Pros:

Cleanness

Cons:

There was no Refrigerator in room

2026-09-19 • via Nuitee
D
Donald • solo_traveller • za
8
2026-09-17 • via Nuitee
S
Sunny Efosa • extended_group • ng
7
My stay was good.
Pros:

Breakfast was fair and the location was quite far from my event Centre. The staff are excellent in their job with good reception skill. One Mr. Peter is rare gem and worthy of award. Meanwhile, general staff conduct is EXCELLENT.

Cons:

Distance to my event Centre. The main Facility would have been closer.

2026-09-16 • via Nuitee
E
Etim • solo_traveller • ng
8
2026-09-15 • via Nuitee
S
Shaban Shahzad • family_with_children • sa
9
It was good
Pros:

Breafast and the staff service. Only the cleaning lady. She was not following the hygiene.

Cons:

Breakfast should have more vareity.

2026-09-15 • via Nuitee
S
Suleiman • solo_traveller • tz
10
2026-09-15 • via Nuitee
M
MARIA JOSE • solo_traveller • es
3
2026-09-14 • via Nuitee
E
Eunice • solo_traveller • ch
7
The staff was very helpful and professional. If you looking for a good location it’s very close to restaurants and the S
Pros:

Good location

Cons:

The floor was not clean

2026-09-13 • via Nuitee
S
Sean • solo_traveller • gb
7
Pros:

Food was remarkable.

Cons:

Old pillows, bed linen and towels.

2026-09-13 • via Nuitee
K
Khaled • family_with_children • ae
10
2026-09-09 • via Nuitee
M
Muthinji • couple • ke
5
2026-09-08 • via Nuitee
A
Aronne • extended_group • it
7
2026-09-07 • via Nuitee
N
Natasha • solo_traveller • ke
10
2026-09-07 • via Nuitee
T
Topo • solo_traveller • ls
5
Pros:

The receptionist were friendly. The place is ohk.

Cons:

Bedding was not changed for the entire 6 days, this includes the sheets.

2026-09-06 • via Nuitee
N
Nathanial • couple • us
5
2026-09-06 • via Nuitee
S
Samuel • couple • ng
6
2026-09-04 • via Nuitee
K
K R • solo_traveller • in
10
2026-09-03 • via Nuitee
M
Manyi Arrey • solo_traveller • cm
10
Amazing stay.
Pros:

I love the fact that the staff was very helpful without being in the way the very polite and generally very kind

Cons:

Nothing, honestly

2026-09-02 • via Nuitee
M
mahdi • solo_traveller • de
10
Es war nicht schlecht ,aber Personal könnte man noch verbessern
Pros:

Blitz sauber
Gute Lage

Cons:

Der Check out war etwas kompliziert, weil ich wegen des Staus eine Stunde zu spät war und dafür 4.000 zahlen musste Außerdem hatte ich drei Kleidungsstücke in der Wäscherei zum Waschen und habe dafür 1.500 bezahlt
Frühstück war nicht gut

2026-09-02 • via Nuitee