Hilton Garden Inn Walnut Creek

Hotels
•
Hilton Garden Inn
7.9 (57 reviews)
490 Lawrence Way , Walnut Creek , us

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Facilities

Fitness facilities (surcharge)
Swimming pool
Facilities for disabled guests
Front desk (limited hours)
Access to nearby indoor pool
Fitness facilities (surcharge)
Reception hall
Swimming nearby

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from freeway
Intermittent service
High breakfast cost
Parking issues

Categories

Cleanliness
8.58
Overall cleanliness is praised, noting the hotel is new and well-maintained.
Service
7.55
Service quality is noted to be variable, with some reports of rudeness from staff.
Location
8.09
Location is convenient with good access to BART, but proximity to the freeway impacts noise.
Room Quality
7.54
Rooms are new and comfortable; however, issues like a non-functioning TV and noise are mentioned.
Amenities
7.57
Amenities available, but specific issues like intermittent coffee maker noted.
Value for Money
7.83
Pricing is competitive; some complaints about parking fees and breakfast costs.
Food and Beverage
8.08
Breakfast received positive feedback, though breakfast costs were criticized.
Overall Experience
7.95
Most experiences were positive, despite some minor glitches and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Convenient Location
Ideally located within close proximity to popular attractions such as University of California Berkeley and Paramount Theater.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and attentive staff ensuring a comfortable stay.

Nearby Landmarks
Explore nearby landmarks such as Grand Lake Theater, Oakland Convention Center, and Fox Theater Oakland during your stay.

Experience comfort and convenience at Hilton Garden Inn Walnut Creek. Book your stay now to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 57 reviews
Cleanliness: 8.58
Service: 7.55
Location: 8.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 7.95
S
Suzanne • couple • us
8
Overall Hilton is a nice choice; the 2 critiques are we were impressed but housekeeping and the parking is less than des
Pros:

Location and overall vibe

Cons:

Housekeeping needs a bit of improvement

2026-05-30 • via Nuitee
I
Irina • solo_traveller • us
5
No respect to senior disabled
Pros:

There is no breakfast included.

Cons:

NEVER (!!) Hilton hotel provides the adjustment for disabled as a hand shower or at least a bath tub. It was really hard to wash myself under army shower in shower tub. A shame on Hilton!! Hopefully they finally start work with ADA compliance.

2026-05-23 • via Nuitee
J
Janet • solo_traveller • us
9
2026-05-19 • via Nuitee
V
Velvet • couple • us
8
2026-05-18 • via Nuitee
M
Mohammad • family_with_children • us
10
Lovely having family together here
Pros:

Amazing, clean, respectful staff

2026-05-11 • via Nuitee
W
Watson • solo_traveller • us
9
2026-05-10 • via Nuitee
L
Larrinaga Aviles • solo_traveller • us
10
Amazing hotel is really new and clean but the best is the staff
Pros:

Is new and really clean and the staff is amazing

2026-05-02 • via Nuitee
J
Joanne • couple • us
9
2026-04-28 • via Nuitee
• family_with_children • gb
9
2026-04-17 • via Nuitee
M
Marie • couple • us
10
2026-04-10 • via Nuitee
V
Victoria • family_with_children • us
10
2026-03-29 • via Nuitee
A
ashley • family_with_children • us
10
2026-03-23 • via Nuitee
K
Khrystal • couple • us
8
My stay was comfortable, pleasant, and very relaxing.
Pros:

The aesthetic of the building was very pleasing. The property was very clean on the outside and the inside. The staff was very helpful, kind, and courteous.

Cons:

It would be nice to include utensils to the room for guests to eat meals in the room.

2026-03-17 • via Nuitee
M
Mckittrick • solo_traveller • gb
8
Pros:

Staff were very friendly, food was good rooms were excellent

Cons:

N/a

2026-03-08 • via Nuitee
K
Kuma • couple • us
10
Will stay there again
Pros:

Very clean restaurant was great food very acomadating on us parking a trailer with our truck in the back always kind and smiling

Cons:

Nothing everything was awesome

2026-02-24 • via Nuitee
M
marianne • couple • us
8
2026-02-23 • via Nuitee
K
Kristin • couple • us
8
Pros:

The front desk was really friendly and the location was great for our needs.

Cons:

The room was great, but the floors were a little dirty with debris that missed the vacuum.

2026-02-23 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Loved everything about it. I don’t have a single complaint!

2026-02-12 • via Nuitee
M
Martha • couple • us
8
2026-01-25 • via Nuitee
G
Gita • extended_group • us
9
Will go back again as my second choice.
Pros:

Very clean and comfortable beddings. Cotton sheets.

Cons:

Did not have complimentary breakfast

2026-01-20 • via Nuitee