SJ SUITES HOTEL

Hotels
7.8 (1047 reviews)
Fortaleza #253 , San Juan , PR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
7.08
Several comments noted issues with cleanliness, such as the carpet being disgusting and leftovers from previous guests.
Service
9.05
Most reviews highlighted friendly staff and accommodating service, though there were some issues with getting rooms ready.
Location
10
Location was frequently praised as excellent and convenient for exploring Old San Juan.
Room Quality
7.04
Rooms described as small, dark, and lacking modern amenities, with specific complaints about noise and temperature control.
Amenities
6.57
Limited amenities were a common complaint, such as the lack of in-room tea/coffee and breakfast.
Value for Money
8.53
Value was considered decent for the location; however, expectations for comfort and cleanliness lowered the perceived value.
Food and Beverage
6.08
No food or beverage options were provided, and breakfast was not included.
Overall Experience
8.07
Guests had mixed feelings; some enjoyed the stay for its location, while others faced too many issues to recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:14

Property Description

Centrally Located in Old San Juan
SJ SUITES HOTEL offers a convenient base to explore nearby attractions like Fort San Felipe del Morro and the Museum of Art of Puerto Rico.

Comfortable Rooms with Modern Amenities
Each room is equipped with air conditioning, a flat-screen TV, and complimentary toiletries for a relaxing stay.

Concierge Service and Shared Lounge
Enjoy the convenience of a concierge service and shared lounge during your stay at SJ SUITES HOTEL.

Book now to enjoy a delightful stay in the heart of San Juan at SJ SUITES HOTEL.

Important information:

Due to the historic architecture. Only select rooms in the front of the building have windows.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.8
Based on 1047 reviews
Cleanliness: 7.08
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 6.08
Overall Experience: 8.07
S
Sonya 2 • solo_traveller • co
7
Pros:

La ubicación

Cons:

Todo estuvo ok

2026-09-17 • via Nuitee
M
Manesh • solo_traveller • pr
8
2026-09-15 • via Nuitee
E
Emiliano • couple • ar
5
2026-09-13 • via Nuitee
S
Silvette • solo_traveller • pr
9
Dinero
Pros:

Ubicación

Cons:

Precio

2026-09-09 • via Nuitee
M
Mario Alberto • extended_group • co
9
Buen alojamiento en lo que esperaba y según su precio.
Pros:

Limpio y muy bien ubicado en el viejo San Juan . Volvería a utilizarlo

Cons:

En general todo estuvo bien.

2026-09-09 • via Nuitee
M
Manuel • solo_traveller • it
7
Discreto ma da Migliorare
Pros:

Posizione dell'Hotel molto centrale, con supermercati, ristoranti, e Negozi vicini.

Cons:

Camera un po' vecchiotta, non mi ha dato la sensazione di essere molto pulita.

2026-09-05 • via Nuitee
P
Pablo • solo_traveller • us
10
2026-09-04 • via Nuitee
R
Rey • solo_traveller • us
10
Pros:

Great location... very walkable to all points of interest... Uber was very inexpensive when I went to San Juan casino area...

2026-09-03 • via Nuitee
M
Manesh • solo_traveller • pr
8
Pros:

Very centrally located

2026-09-02 • via Nuitee
S
Sara Fabiola • solo_traveller • mx
9
Para mejorar
Pros:

La ubicación muy buena en el viejo san Juan

Cons:

Que no había toalla de mano y una de las niches algunos huéspedes platicaron muy fuerte por los pasillos.. para el hotel que pongan atención en las fugas de agua del inodoro, ya que san Juan tiene problemas fuertes de escasez de agua

2026-08-29 • via Nuitee
A
Alma luz • couple • pr
8
2026-08-26 • via Nuitee
O
Omar Augusto • solo_traveller • co
10
2026-08-25 • via Nuitee
B
BARBARA M • solo_traveller • pr
10
2026-08-22 • via Nuitee
J
javier • solo_traveller • us
1
2026-08-20 • via Nuitee
B
Bedminister Gayle • couple • ag
7
I would recommend . Very central and ideal . The staff are great 👍 , close to everything ,
Cons:

Just a little more upgrade of the room , but again you can only get what you pay for .

2026-08-17 • via Nuitee
C
Cyril • solo_traveller • fr
5
Trés bof.
Pros:

Localisation, café, thé dans l'entrée, ascenseur.

Cons:

Hotel trés minable, peu entretenu, dont la décoration doit dater des années 70. le cafard vous envahit quand on y rentre, vielle moquette, sombre, pas de fenêtre , peu de rangement, on dirait un vieux Motel du Kensas. Un truc insupportable : la climatisation est montée à fond et impossible de la régler, dehors une chaleur de fou, à l'intérieur un frigo, qu on ne peut pas réglé. Pas trés éco responsable.

2026-08-17 • via Nuitee
N
Nathalie • solo_traveller • us
8
Pros:

The room and bathroom super clean and the bed mattress very confortable.

2026-08-17 • via Nuitee
D
De Romero • couple • pr
10
Maravillosa
Pros:

Todo

2026-08-06 • via Nuitee
M
Mohamed amine • couple • de
6
Pros:

La ubicación era muy buena. La limpieza era buena también. También nos dejaron el último día dejar nuestras maletas allí y esperar en el lobby hasta que diera nuestro vuelo/

Cons:

La habitación no tenía ventana y además estaba súper fría porque tiene un sistema de ventilación central que no se podía controlar. También tenía olor a humedad.

2026-08-05 • via Nuitee
O
Oumaima • solo_traveller • us
1
Unfortunat place soo bad and smell horrible
Pros:

I am super mad and I don’t like it at all room was small and no a single window and service bad I really regret it I payed for all my stay for 4 days and left after 1 night even if it’s already even after I paid for all my stays the only thing is good there is the location otherwise the smell of the humidity no hot water it’s a fortunate place. I don’t know why they called it hotel

Cons:

I am super mad and I don’t like it at all room was small and no a single window and service bad I really regret it I payed for all my stay for 4 days and left after 1 night even if it’s already even after I paid for all my stays the only thing is good there is the location otherwise the smell of the humidity no hot water it’s a fortunate place. I don’t know why they called it hotel

2026-08-04 • via Nuitee