SJ SUITES HOTEL

Hotels
7.8 (1038 reviews)
Fortaleza #253 , San Juan , pr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
7.08
Several comments noted issues with cleanliness, such as the carpet being disgusting and leftovers from previous guests.
Service
9.05
Most reviews highlighted friendly staff and accommodating service, though there were some issues with getting rooms ready.
Location
10
Location was frequently praised as excellent and convenient for exploring Old San Juan.
Room Quality
7.04
Rooms described as small, dark, and lacking modern amenities, with specific complaints about noise and temperature control.
Amenities
6.57
Limited amenities were a common complaint, such as the lack of in-room tea/coffee and breakfast.
Value for Money
8.53
Value was considered decent for the location; however, expectations for comfort and cleanliness lowered the perceived value.
Food and Beverage
6.08
No food or beverage options were provided, and breakfast was not included.
Overall Experience
8.07
Guests had mixed feelings; some enjoyed the stay for its location, while others faced too many issues to recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:14

Property Description

Centrally Located in Old San Juan
SJ SUITES HOTEL offers a convenient base to explore nearby attractions like Fort San Felipe del Morro and the Museum of Art of Puerto Rico.

Comfortable Rooms with Modern Amenities
Each room is equipped with air conditioning, a flat-screen TV, and complimentary toiletries for a relaxing stay.

Concierge Service and Shared Lounge
Enjoy the convenience of a concierge service and shared lounge during your stay at SJ SUITES HOTEL.

Book now to enjoy a delightful stay in the heart of San Juan at SJ SUITES HOTEL.

Important information:

Due to the historic architecture. Only select rooms in the front of the building have windows.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.8
Based on 1038 reviews
Cleanliness: 7.08
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 6.08
Overall Experience: 8.07
D
De Romero • couple • pr
10
Maravillosa
Pros:

Todo

2026-08-06 • via Nuitee
M
Mohamed amine • couple • de
6
Pros:

La ubicación era muy buena. La limpieza era buena también. También nos dejaron el último día dejar nuestras maletas allí y esperar en el lobby hasta que diera nuestro vuelo/

Cons:

La habitación no tenía ventana y además estaba súper fría porque tiene un sistema de ventilación central que no se podía controlar. También tenía olor a humedad.

2026-08-05 • via Nuitee
O
Oumaima • solo_traveller • us
1
Unfortunat place soo bad and smell horrible
Pros:

I am super mad and I don’t like it at all room was small and no a single window and service bad I really regret it I payed for all my stay for 4 days and left after 1 night even if it’s already even after I paid for all my stays the only thing is good there is the location otherwise the smell of the humidity no hot water it’s a fortunate place. I don’t know why they called it hotel

Cons:

I am super mad and I don’t like it at all room was small and no a single window and service bad I really regret it I payed for all my stay for 4 days and left after 1 night even if it’s already even after I paid for all my stays the only thing is good there is the location otherwise the smell of the humidity no hot water it’s a fortunate place. I don’t know why they called it hotel

2026-08-04 • via Nuitee
F
Facundo • solo_traveller • ar
5
Conveniente for price and location
Pros:

Location

Cons:

No windows, ac too cold. And humidity in rooms

2026-08-04 • via Nuitee
K
Katherine • solo_traveller • pa
10
2026-07-25 • via Nuitee
J
Juan • couple • pa
10
Fin de semana en pareja en PR
Pros:

La relación precio calidad es buenísima. Todo limpio y ordenado, la habitación de muy buen tamaño, fácil acceso y excelente ubicación. No tiene ventanas por lo que se puede descansar muy bien. El baño es cómodo pero la regadera si es bastante pequeña, pero no fue inconveniente. Volvería definitivamente.

Cons:

La regadera era un poco pequeña, pero no fue inconveniente para nuestra estadía. No entra luz natural a la habitación, ya que no hay ventanas, pero eso nos permitió descansar mejor.

2026-07-23 • via Nuitee
N
Nilda • solo_traveller • us
10
2026-07-22 • via Nuitee
C
Carmelo • solo_traveller • pr
1
Buena localizacion, pero mal servicio que se puede mejorar.
Pros:

no desayuno

Cons:

El Cuarto tenia una puerta con pestillo que colindaba con el cuarto de al lado y el imbecil de al lado estuvo toda la noche caminando y prendiendo el televisor toda la noche, Todo el ruido que hacia se escuchaba bien clarito en mi habitacion, desde la tocedera hasta los peos, habriendo la puerta toda la noche para salir hacia afuera posiblemente a fumar como un vicioso. Oh, y no habia nadie en la noche, posiblemente probleamas de falta de personal. "Moraleja!" si tienes un cuarto dividido con una puerta clausurada, baja el costo de la habitacion o remodela para cerrar las areas por donde puede entrar los ruidos de la habitacion adjacente.

2026-07-22 • via Nuitee
N
Noelly • couple • pr
7
2026-07-21 • via Nuitee
W
William • couple • us
10
2026-07-16 • via Nuitee
R
Roman • couple • us
10
2026-07-12 • via Nuitee
G
Gloria • couple • br
8
2026-07-10 • via Nuitee
N
Nicol Fernanda • family_with_children • co
9
Cómodo y accesible
Pros:

La ubicación

Cons:

Mejoraría el servicio de cafetería

2026-07-08 • via Nuitee
B
Bevis • solo_traveller • us
9
2026-07-07 • via Nuitee
D
Diris • couple • pr
9
2026-07-06 • via Nuitee
L
Lucia • solo_traveller • pr
10
Pros:

Ya considero al hotel mi hogar en el VSJ . Siempre atentos !! Siempre limpio !! En el mejor lugar !!

2026-07-03 • via Nuitee
J
Jim • couple • us
8
2026-07-02 • via Nuitee
E
Euicheol • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Stephen • extended_group • gb
1
Disappointing - cut short due to rooms
Cons:

The rooms - no windows which was not advertised, mould in the rooms, doors didn’t close properly

2026-06-30 • via Nuitee
J
Johanna • solo_traveller • pr
10
2026-06-27 • via Nuitee