The Connor Serviced Residences Managed by HII

Hotels
8.9 (159 reviews)
Corner Eisenhower St, Club Filipino Avenue, , Manila , ph

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cozy rooms
Cons:
Weak water pressure
Extra charges for beds

Categories

Cleanliness
8.69
Multiple reviews praised the cleanliness, stating that the hotel was new and clean.
Service
9.16
Staff were described as very friendly and accommodating, with specific mentions of helpful staff resolving issues.
Location
9.2
Numerous reviews highlighted the excellent central location and easy access to the mall.
Room Quality
8.65
Rooms were mentioned as cozy, but there were some complaints about bed size.
Amenities
8.68
Amenities received positive mentions, notably the clean swimming pool.
Value for Money
8.64
Overall value was described as good but mentioned extra charges for additional beds.
Food and Beverage
9.09
Not explicitly mentioned in reviews.
Overall Experience
9.06
Overall experience discussed positively, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:59

Property Description

Luxurious Accommodation
Immerse yourself in elegant comfort with air-conditioned rooms and flat-screen TVs in every suite.

Refreshing Outdoor Pool
Take a dip in the sparkling outdoor pool and soak up the Manila sun for the perfect holiday relaxation.

Convenient Location
Stay close to popular attractions like Shangri-La Plaza and SM Megamall for easy access to entertainment and shopping.

To book your stay at The Connor Serviced Residences Managed by HII, reserve now for an unforgettable experience.

Important information:

Please be aware that Parking lot First comes first serve basis and property has 40 available parking only.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 159 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 9.06
A
Allen • couple • ph
10
2026-05-29 • via Nuitee
K
Karrell • family_with_children • nl
10
2026-05-26 • via Nuitee
J
Johanna • extended_group • ph
8
Pros:

All of the staff (reception, housekeeping, guards, etc.) were friendly and helpful. The elevators were fast. Parking was reserved for our stay. The place is near GH mall which makes eating out and buying stuff very convenient. The place is pet friendly as well which is a great coz I brought my dog. There's a pet fee but my dog wasn't required to wear diapers. My dog is potty trained anyway so I just took him out for walks. The pool was great too, was able to swim a few laps for exercise during our stay.

Cons:

The internet was slow. Booked 2 nights here as our building was undergoing an electricity maintenance. As someone who works from home, I had to stay somewhere while that happened. The place advertises "high-speed internet" but can't say I experienced that. When I did a speed test, I only got 12Mbps. When I joined work calls, it lagged sometimes. That's the only issue I had during our stay.

2026-05-25 • via Nuitee
M
Maria • family_with_children • us
9
2026-05-24 • via Nuitee
L
Leo • extended_group • us
10
2026-05-23 • via Nuitee
G
gary • couple • gb
7
Pros:

the location was fantastic. the staff were friendly and helpful. value for money. had a great 4 days.

Cons:

there was nothing i didn`t like.

2026-05-22 • via Nuitee
C
Cherry • couple • us
10
A comfortable and convenient stay with great service and an excellent location.
Pros:

The property was very clean, modern, and conveniently located in Greenhills. It felt safe and comfortable for a longer stay, and the staff were courteous and responsive whenever we needed assistance. The room was spacious, well-maintained, and had everything we needed for a relaxing stay. Nearby malls, restaurants, and shops were also very accessible, which made the location even more convenient.

Cons:

The stay was generally pleasant. The only minor issue was that some amenities and common areas could get crowded during busy hours.

2026-05-21 • via Nuitee
M
Maria Narissa • extended_group • ae
10
Perfect
Pros:

It’s nice and comfortable

Cons:

It’s look like new

2026-05-19 • via Nuitee
I
Imane • family_with_children • fr
1
Lit gonflable dégonflé pas du tout confortable odeur de nourriture dans la chambre très forte pas de petit dej occidenta
Pros:

Rien

Cons:

Lit gonflables pas confortable , pas de petit dej occidental que du sale

2026-05-09 • via Nuitee
J
Jessa • couple • gu
6
It was good, the only concern is their T&B, there was an unpleasant smell that wasn’t fix during the whole duration
Pros:

The location is great and has mall access!

Cons:

The bathroom stinks so bad.

2026-05-07 • via Nuitee
A
Ann • couple • ph
6
good
Pros:

location, pool

Cons:

no restaurant in the hotel

2026-05-05 • via Nuitee
C
Crickemans Christiaan • solo_traveller • be
9
Een aanrader.
Pros:

Goed hotel. Vrij nieuw. Alles in goede staat. Vriendelijk personeel aan de receptie. Ontbijt is in de mall. Maar dat is geen probleem. Enkele minuten wandelen. Ontbijt is lekker. Kleine badkamer. Douche met warm water. We hadden een klein balkon. Hotel is een aanrader. Heel vriendelijke bewakers. Groot en verzorgd zwembad. Veel restaurants op loopafstand. Voldoende warm water in de douche.

Cons:

Je mocht geen handdoeken op het balkon hangen om te drogen.

2026-05-03 • via Nuitee
R
richelle • family_with_children • ph
10
Definitely goung back again!
Pros:

The room felt brand new and was spotless. For us, cleanliness is a dealbreaker, and The Connor nailed it.

​Prime Location. Being connected to the mall is a huge plus. Even though parking was a challenge (see below), the convenience of the walkway made the transition much smoother.

Modern Vibe. The aesthetic and quality of the room were impressive enough that we’ve already booked two more stays.

Cons:

Parking & Arrival Logistics
Checking in at 3:00 PM was quite chaotic. The lobby was packed, and the lack of available parking was a major hurdle. While we understand the "first-come, first-served" policy, it adds significant stress to the arrival process.

​Suggestion: Since there was a high demand for parking, they should consider partnering with nearby parking establishments to secure additional slots.

FYI: The nearby mall charges a 500-peso overnight fee after 2:00 AM. Customers should be notified of this beforehand. We were informed that parking slots are fully occupied until the following day, just imagine if you're staying for two nights and you have to park nearby with an overnight parking fee of additional 500 pesos after 2:00 AM.

Inventory Management & Room Amenities
​This was our biggest point of confusion. We couldn't find a kettle in our room, which led to a missed morning coffee. However, during checkout, I was approached by staff asking for the location of the "missing" kettle.
• ​The Issue: If an item isn't there upon arrival, the guest shouldn't be made to feel responsible for it at departure.
• ​The Solution: I highly suggest implementing a Guest Room Checklist. Having a simple list for guests to see upon entry and for staff to verify would prevent awkward conversations at the front desk and ensure all amenities (like kettles) are actually stocked.

2026-05-03 • via Nuitee
E
Eduardo • solo_traveller • us
9
Pros:

The gym area.

Cons:

The power tripped twice. Leak from shower connection.

2026-05-02 • via Nuitee
A
Anna Katrina • couple • ph
7
Will book cause of the location, but expect friction with the front desk.
Pros:

Location and the size of the suite.

Cons:

It’s not as clean as I’d hope. If you check thoroughly it’s dusty and have hair on the sofa cushions.

Internet was also very slow.

Customer service at the front must be improved and needs more “hotel” training.

2026-04-28 • via Nuitee
R
Rosanna Marie • couple • au
9
Excellent stay and very accommodating staff to ensure my requests were met.
Pros:

Accessibility to the mall and transport.

Cons:

None.

2026-04-21 • via Nuitee
M
Maria • family_with_children • us
9
Pros:

Great location. Good customer service.

Cons:

Our room smelled like a sewer but when we complained about it, they were able to give us a new room.

2026-04-17 • via Nuitee
H
Henry • couple • us
8
2026-04-14 • via Nuitee
R
Renee Antoinette • couple • ph
9
Great just make a map for the breakfast place
Pros:

Location

Cons:

Not very clear instructions for breakfast. I almost got lost.

2026-04-13 • via Nuitee
T
Trina Allen • solo_traveller • ph
9
Will stay again!
Pros:

Staff was very accommodating and everything was working as expected

Cons:

N/A

2026-04-11 • via Nuitee