Open Hotel by Olive - The Emerald Inn

Hotels
7.5 (42 reviews)
Site 5&6, Beside Apollo Pharmacy, Alpine Eco, Road, Chinnappanahalli, Doddanekundi, Bengaluru 560037 , Bangalore , IN

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Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Housekeeping on request
Reception hall
Health or beauty spa nearby
Hosted evening meal (reserve)
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Customer service
Friendly staff
Cons:
Cleanliness issues
Missing amenities
No windows in the room

Categories

Cleanliness
6.33
The room was clean, but missing some basics, which affected the overall perception.
Service
8.8
Customer service was good and staff were friendly.
Location
8.34
Not specifically mentioned, assumed standard quality for this hotel tier.
Room Quality
6.79
The room lacked windows which impacted the comfort level.
Amenities
6.32
Some amenities were lacking, such as missing AC remote and spoon for beverages.
Value for Money
7.28
Value for money observed, but room conditions affected value perception.
Food and Beverage
8.33
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.8
Overall experience was mixed; some positive elements but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:46

Property Description

Convenient Location:
Set in Bangalore, just 5.2 km from The Heritage Centre & Aerospace Museum, The Emerald Inn boasts a central location with easy access to nearby attractions and amenities.

Comfortable Accommodation:
Guests can enjoy well-equipped rooms at this 3-star hotel, complete with a private bathroom, flat-screen TV, air conditioning, and some rooms even feature a balcony for additional comfort.

On-Site Dining and Services:
The hotel offers a restaurant, free private parking, a bar, room service, and a 24-hour front desk for added convenience during your stay.

Book your stay at The Emerald Inn for a relaxing and hassle-free experience in Bangalore.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 42 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
S
Sandip • solo_traveller • in
1
2026-03-29 • via Nuitee
S
Suresh • solo_traveller • in
7
Pros:

Room

Cons:

There no tv working

2026-02-10 • via Nuitee
M
Munikanth • family_with_children • in
5
Pros:

NA

Cons:

No proper Management support if any emergency situation

2026-01-04 • via Nuitee
N
Nishta • family_with_children • mu
1
Cons:

I was really disappointed with my stay at this hotel. Upon arrival I noticed a lot of dust in the elevator When I checked into my room I found that the washbasin water wasnt working and the toilet tank wasn't functioning either The next morning I woke up at 7 AM expecting breakfast but according to the hotel's booking details breakfast was supposed to be served from 7 AM to 10 AM. When I informed the manager about this there was no response or apology he only said that breakfast will be served at 9 30 AM when in the booking it has said otherwise. I had an appointment at 10 AM and had to skip breakfast to make it on time.
To top it all off, I paid for breakfast and a certain level of service that I didn't receive at all not even the BASICS!!! Not recommended at all if changes not done.

2025-12-26 • via Nuitee
R
Raja • solo_traveller • in
1
Pros:

I liked the location of the hotel.

Cons:

I didn't like the following:
1. There was no proper housekeeping facilities and I had to call up the reception using the duty incharge' s mobile number each time I needed some drinking water, toiletries, etc.
2. There was no hot water available
3. The toilet seat was broken
4. There was hardly any breakfast option given.
5. The lady at the front desk was very rude and didn't want to compromise on the checkout time even though two of her male colleagues had already agreed to let me check out a bit late since I had my return Bus booked around the afternoon time.
6. There was no AC in the room even though I was shown the AC option at this price while making the reservation.

2025-12-22 • via Nuitee
K
K • solo_traveller • in
4
2025-12-16 • via Nuitee
S
shaugee • family_with_children • mv
3
not happy.
Pros:

Staffs very helpful.

Cons:

room bed not good. The toilet very difficult to use. Room service not good. Brakfas not available on time every day same things one day no brake fast. Bed sheet not changed. Smell not good. Construction work going on and lot of sound.

2025-12-07 • via Nuitee
P
PARAM RAJESHBHAI • family_with_children • in
9
2025-12-07 • via Nuitee
D
Devrani • couple • in
2
2025-12-03 • via Nuitee
K
K • solo_traveller • in
1
Pros:

Bad

Cons:

Satf

2025-11-22 • via Nuitee
A
Akil • couple • in
5
2025-11-14 • via Nuitee
D
Dr Swarup • extended_group • in
9
2025-11-10 • via Nuitee
S
Shaik akther feroz • solo_traveller • in
8
2025-11-03 • via Nuitee
L
Lima Agnel • solo_traveller • in
8
Pros:

Hospitality

Cons:

Some basics were missing!
No ac remote
No spoon for coffee/tea
Toilet flush doesnt work

2025-10-19 • via Nuitee
G
Gaurav • solo_traveller • nl
3
2025-10-14 • via Nuitee
N
Naveen • solo_traveller • in
8
Value for money. But the room I got didn’t had any windows so didn’t feel great. Clean and staff were great.
Pros:

Customer service was good

Cons:

The room which I got didn’t had any windows. It’s very important to have windows for air circulation.

2025-09-18 • via Nuitee
R
Reddy • family_with_children • ie
5
Pros:

The staff was good and fridnly

Cons:

It was just a room with some water bottles provided. didn't feel like it was a hotel

2025-08-21 • via Nuitee
S
Siri Chandana • family_with_children • in
9
2025-07-25 • via Nuitee
S
Suryanarayan • solo_traveller • in
10
2025-07-05 • via Nuitee
B
Balasubramanian • solo traveller • in
8
Very good
Pros:

Easy checkin and prime location.
The building is pretty new

Cons:

Room fragrance can be given before checkin

2025-06-05 • via Nuitee