Madelise Amica Hotel and Travel

Hotels
8.9 (223 reviews)
33 A Hàng Điếu , Hanoi , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great customer service
Ideal location
Cons:
Small room
Missing amenities

Categories

Cleanliness
8.48
Clean rooms mentioned positively, but a specific complaint about missing toilet roll.
Service
9.45
Staff were incredibly warm, welcoming, and responsive to needs.
Location
9.49
Location was emphasized as ideal for travelers wanting to be in the center of events.
Room Quality
7.94
Room was very small and had an unfavorable view, despite being labeled as superior.
Amenities
8.97
Some amenities were lacking (e.g., no iron), but basic needs were generally met.
Value for Money
8.93
Standard quality for this hotel tier.
Food and Beverage
8.98
Standard quality for this hotel tier.
Overall Experience
8.95
Mixed experience due to room issues but highlighted by great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:22

Property Description

Central Location
Luxurious Accommodation
Multilingual Staff

To experience a luxurious stay with attentive service and prime location, book your stay at Amica Premier Hotel and Travel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 223 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
T
Trung Viet • couple • vn
10
10 điểm thuý anh, dịch vụ tốt
Pros:

10 điểm

Cons:

Kh có

2026-08-22 • via Nuitee
P
Philip • solo_traveller • us
10
Very nice location and excellent staff.
Pros:

This is a great little Hotel in the heart of the old quarter. You step out and are immediately in the action of Hanoi’s bustling old quarter with the French quarter and the Hoan Kiem lake within a 10-15 minute walk.

2026-08-21 • via Nuitee
D
Dana • couple • il
10
Pros:

Good

2026-08-20 • via Nuitee
M
Moyal • couple • il
10
2026-08-19 • via Nuitee
J
Jagadeesha • couple • in
10
2026-08-13 • via Nuitee
Y
Yen • couple • vn
10
Pros:

huy, thuý anh, khiêm, dũng rất nhiệt tình. tour hạ long chất lượng, sẽ quay lại

2026-08-11 • via Nuitee
V
Vo Duy • couple • vn
10
2026-08-11 • via Nuitee
• family_with_children • vn
10
2026-08-11 • via Nuitee
N
Nehariika • couple • us
10
Pros:

great location, friendly staff

2026-08-09 • via Nuitee
M
Melanie • couple • gb
10
2026-08-07 • via Nuitee
H
Hieu • couple • vn
10
Pros:

Chỗ ở sạch sẽ , thoáng , nhân viên nhiệt tình

2026-08-06 • via Nuitee
N
Nguyen • couple • vn
10
Good
Pros:

Nhân viên nhiệt tình

2026-08-05 • via Nuitee
D
DUNG • extended_group • vn
10
Rất tốt
Pros:

OK

Cons:

Tuyệt

2026-08-03 • via Nuitee
F
Fischer • couple • de
10
2026-07-21 • via Nuitee
I
Iris • solo_traveller • il
10
A beautifully elegant hotel that feels just like a safe, warm home, thanks to its exceptional hospitality and wonderful
Pros:

Excellent stay – highly recommended!
"We had a wonderful time at this hotel. The staff was incredibly welcoming and attentive, the rooms were spotlessly clean and comfortable, and the location was perfect. Everything exceeded our expectations. We will definitely come back!"

2026-07-20 • via Nuitee
信瑜 • couple • cn
10
2026-04-08 • via Nuitee
T
Tomasz • couple • pl
3
Nie wart swojej ceny
Pros:

Lokalizacja

Cons:

Nie wart swojej ceny, zdjęcia na booking vs rzeczywistość, personel który nie mówi po angielsku, bardzo zniszczone pokoje, śmierdzącą winda, problemy przy check-in, najpierw twierdzą, że pokoju nie ma i oferują inny obiekt, później po kontakcie z booking nagle okazuje się że pokój jest.

2026-04-04 • via Nuitee
K
Kadlec • family_with_children • vn
3
Cons:

Cena neodpovidala kvalite. Kdekoli ve vietnamu jsme byli tak cena za takovy pokoj byla o 70% levnejsi.

Navic hotel vypadal ze prosel rekonstrukci pred 30-40 lety

2026-04-03 • via Nuitee
B
Brian • couple • us
8
A central location hotel
Pros:

Location of the hotel which is at the center of old quarter. It is very convenient to access all attraction areas by bus. The hotel staffs are very helpful. When we checked in and found out the room we made reservation is very tiny room and without window. We talked to the front desk staff, the staff promised to upgrade our room at nearby facility for free. On the checked out date, the staff allowed us to leave the hotel one hour past the regular check out time.

Cons:

If we stayed in our original room, I think the price we pay for that kind of room in Vietnam is a little bit overprice(72 US dollar per night). Might be all hotels in old quarter area are very expensive. The hotel listed in booking.com as 4 stars hotel. It is not a 4 stars hotel what we expected.

2026-04-01 • via Nuitee
C
Clémence • solo_traveller • fr
2
Pros:

L’emplacement

Cons:

La chambre et le couloir était sale, il y avait des fourmis, à peine arrivés les toilettes se sont bouchés, la douche fuyait

2026-04-01 • via Nuitee