Rz Gold Hotel Official Account

Hotels
6.6 (36 reviews)
191 Jalan Ah Sang , Kuala Kerai , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location near amenities
Cons:
Narrow bathrooms

Categories

Cleanliness
5.85
Standard quality for this hotel tier.
Service
7.35
Standard quality for this hotel tier.
Location
7.85
Facilities are nearby, including petrol station and mosque.
Room Quality
6.85
Room is spacious.
Amenities
6.35
Standard quality for this hotel tier.
Value for Money
6.35
The accommodation is worth the price.
Food and Beverage
5.85
Standard quality for this hotel tier.
Overall Experience
6.35
Average experience considering location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:25

Property Description

Modern Accommodation
Experience comfortable rooms with free WiFi, room service, and a 24-hour front desk at our 3-star hotel.

Family-friendly Rooms
Enjoy our spacious family rooms, perfect for a relaxing stay with your loved ones.

Convenient Location
Located near Sultan Ismail Petra Airport, Rz Gold Hotel is easily accessible for travelers.

Book now for a memorable stay at Rz Gold Hotel Official Account in Kuala Kerai.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 36 reviews
Cleanliness: 5.85
Service: 7.35
Location: 7.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 6.35
Food and Beverage: 5.85
Overall Experience: 6.35
Z
zailani • solo_traveller • my
6
2026-09-05 • via Nuitee
N
Norazam Aripin • solo_traveller • my
6
Please Upgrade
Pros:

* the location of the hotel near masjid, cafe, shop lots, self service laundry, petrol station, night market

* the owner is kind and helpful

* the place is peaceful

Cons:

* the matress, pillow, bedsheet, pillow case, blanket, towel is too old

* the pressure of toilet flush is low

* the cleanliness of the toilet wall, door, sink need to be upgraded

2026-08-14 • via Nuitee
S
Saskia Carolin • couple • de
1
Niemals wieder
Cons:

Die Unterkunft war dreckig und ich meine nicht so ein bissel Staub oder desgleichen sondern wirklich wirklich dreckig. Ich bin einiges Gewöhnt aber das war wirklich nicht schön! Überall waren flecken! Überall! An den Wänden an der Bettwäsche, im Badezimmer alles dreckig aber halt so das man fast denken könne das gehört zum Still. Ich habe geweint als ich duschen gehen wollte und habe ich nicht geschafft da es für mich einfach nicht machbar war. Mein Mann hat es grade so hinbekommen aber ich meinte er fühle sich jetzt ekliger als vorher. Ich kann es nicht nur nicht empfehlen ich würde explizit davon Abraten dort zu übernachten! Nicht mal für eine Nacht! Es ist Laut, dreckig und das Personal was dort war konnte kein Englisch. Sie waren auch zur Check in zeit nicht da und man musste sich erstmal zurecht finden. Die angegeben Telefonnummer war nicht zu erreichen und erst als man die Telefonnummer von Booking rausgesucht hat ging jemand nach zweifachen anrufen ran und meinte ja gehen sie einfach in das und das Zimmer.

2026-02-24 • via Nuitee
H
Hartini Farah • couple • my
7
2026-02-09 • via Nuitee
S
SQ'mawi • couple • my
7
Pros:

All facilities are nearby, petrol station, Mosque, etc.

2025-11-24 • via Nuitee
R
Rushdi • extended_group • my
5
2025-11-11 • via Nuitee
H
Hafez • couple • my
7
2025-11-03 • via Nuitee
• family_with_children • my
8
Baik
Pros:

Bilik luas

Cons:

Tandas sempit

2025-08-17 • via Nuitee
S
SQ'mawi • family_with_children • my
8
Pros:

Penginapan di tengah pekan lama K. Krai. Rumah kedai 3 tingkat
yg berbaloi dgn harga sbg transit sblm aku bergerak ke Besut. Berhampiran dgn masjid, bank, stesen minyak dan kedai makan.

2025-07-20 • via Nuitee
K
KHATIJAH MAMAT • couple • my
6
2025-07-07 • via Nuitee
S
Suzilawani • family with young children • my
5
Passable
Pros:

The room is ok..

Cons:

The person at counter is hardly to find..

2025-06-07 • via Nuitee
N
Nor • family with young children • my
5
There is no employee on duty at the counter, it is difficult to ask anything. The deposit payment is
Pros:

nothing

Cons:

nothing

2025-06-04 • via Nuitee
A
Afiq • review category business travellers • my
10
Exceptional
2025-03-25 • via Nuitee
M
Mohd • family with young children • my
5
Passable
2024-12-08 • via Nuitee
A
Amiruddin • solo traveller • my
6
Pleasant
2024-09-28 • via Nuitee
M
Mohd • family with young children • my
7
Good
2024-09-18 • via Nuitee
K
Kalarani • family with young children • my
3
Poor
Pros:

Location

Cons:

Bathroom dirty
Room su

2024-09-05 • via Nuitee
R
Raphael • family with young children • fr
2
Exhausting because of the heat and the 1 hour plus blic prayer from the local loudspeakers
Pros:

Price

Cons:

Very, very old

2024-08-18 • via Nuitee
A
Akmal • young couple • my
7
Good
2024-08-08 • via Nuitee
M
Marina • family with young children • my
5
Passable
Pros:

the staff can tolerate even though late check in

Cons:

the room a bit smelly and toilet look moldy.. maybe due to no visitor (please upgrade toilet)
the stairs a bit dangerous if visitor bring a lot of belongings or old man using it

2024-08-05 • via Nuitee