Paco Hotel Shenzhen Luohu Port

Hotels
8.1 (235 reviews)
No. 1028, Heping Road, Nanhu Street , Shenzhen , cn

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Inadequate breakfast
Old facilities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness, including unclean bedsheets and musty smells.
Service
9.1
Service was generally described as friendly and helpful, with staff assisting with room changes.
Location
9.6
Many reviews praised the excellent location near transport and dining options.
Room Quality
8.1
Room quality was mixed; some found it spacious and comfortable while others noted issues with maintenance.
Amenities
7.6
Amenities received varying feedback; breakfast was noted as inadequate but the hotel was near transport.
Value for Money
8.6
Several reviews mentioned good value for money given the location and size of the rooms.
Food and Beverage
6.1
Breakfast options were frequently criticized for quality and variety.
Overall Experience
9.1
Overall experience was generally positive, despite the concerns raised in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:31

Property Description

Convenient Location:
Located in the heart of Shenzhen's Luohu district, Paco Hotel Shenzhen Luohu Port offers easy access to major attractions like Shenzhen Railway Station Luohu and Shenzhen Civic Centre.

Modern Amenities:
Enjoy a comfortable stay with amenities such as air conditioning, a safety deposit box, and free WiFi available in all rooms. The hotel also provides convenient services like room service and a 24-hour front desk.

Nearby Attractions:
Explore popular destinations like He Xiangning Art Museum and Happy Valley Theme Park, both just a short distance away. With the Shenzhen Bao'an International Airport in close proximity, your travels are made hassle-free.

Ready to experience convenience and comfort in Shenzhen? Book your stay at Paco Hotel Shenzhen Luohu Port now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 235 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 6.1
Overall Experience: 9.1
K
Kong Keng couple my
9
It is value for money and accessible to transport and foods.
Pros:

It is a good breakfast. It is about 300 meters from the metro/train station.
There are nearby food stalls and shopping.
The bed linen and towels are very clean.
Air-conditioning and water heater are excellent.

Cons:

The window glass was not properly cleaned. Hence, the view was not very pleasant.
Limited TV programs.

2026-05-17 via Nuitee
K
Kong Keng couple my
9
It is value for money and accessible to transport and foods.
Pros:

It is a good breakfast. It is about 300 meters from the metro/train station.
There are nearby food stalls and shopping.
The bed linen and towels are very clean.
Air-conditioning and water heater are excellent.

Cons:

The window glass was not properly cleaned. Hence, the view was not very pleasant.
Limited TV programs.

2026-05-17 via Nuitee
V
vn521333 couple tw
9
Pros:

地點非常便利,房間也挺舒適。

Cons:

2026-05-14 via Nuitee
M
may couple sg
5
Pros:

Location

Cons:

Felt the room is smaller than what I paid for. The shower head is not working, the fridge needs to switch on and take 1 night to be cold. The breakfast spread is generous for the value but the food is lukewarm only.

2026-04-26 via Nuitee
A
Amy011292 extended_group nl
7
2026-01-15 via Nuitee
E
ELI couple pe
9
Pros:

Todo

Cons:

Nada

2026-01-12 via Nuitee
S
Sigurdur couple no
8
2026-01-09 via Nuitee
I
IBRAHIM solo_traveller se
1
2026-01-08 via Nuitee
M
Maria Isabel extended_group ma
8
Muy bien comunicado y con muchos servicios
Pros:

Muchos extras como agua, cepillo y pasta de dientes, albornoces, zapatillas... La ubicación es perfecta

2026-01-07 via Nuitee
M
Milica solo_traveller rs
5
Ok but for a short stay. People working at the reception don’t speak any English so it’s hard to communicate
Pros:

Spacious room.

Cons:

Cigarettes smell and quite old hotel.

2026-01-06 via Nuitee
S
Swee Chee extended_group my
8
2026-01-05 via Nuitee
E
Emmanuelle&David couple fr
7
Bien
Pros:

Bien

Cons:

Pas facile de se garer

2026-01-04 via Nuitee
飛龍 couple nl
8
Pros:

員工態度

Cons:

清潔可以做好些

2026-01-02 via Nuitee
C
Carine couple sg
10
Easy access around
Pros:

Good location

Cons:

None

2025-12-30 via Nuitee
A
Abdulraouf solo_traveller ly
8
2025-12-27 via Nuitee
S
Siu Fung couple hk
9
Pros:

房間空間感很大
感覺很舒適
自助早餐很豐富

2025-12-26 via Nuitee
J
Jimmy couple id
5
2025-12-20 via Nuitee
A
Avin solo_traveller ae
7
Nice stay for couple of days , good location!
Pros:

A lot of Supermarkets around the hotel, and a bank and ATM machines across the street which was very helpful! Metro and train station right below the building, was very convenient for transport into the city.

Cons:

Communication with the staff was extremely difficult unfortunately they did not speak any English, and even though we used translation on phone it was a struggle at times and very time consuming and not able to put things across clearly.

2025-12-17 via Nuitee
M
Maris couple ro
8
Locație foarte buna
Pros:

Locația chiar în Luohu, lângă gara. Acces rapid spre Hong Kong, stația de autobuz, metrou, tren.
Micul dejun ok.

Cons:

Chiuveta din camera sparta, zgomot infernal de la strada, geamurile murdare. În general era mizerie în hotel, liftul și geamurile de la întrarea în hotel murdare.
Insa pentru locație m-as mai întoarce acolo dar ar trebui sa ia masuri urgente în privința curățeniei.

2025-12-15 via Nuitee
S
Sin Yi Cynthia couple ca
8
Satisfied
Pros:

Having different light mode in the room and the shower is perfect

Cons:

Counter top in the bathroom is so small, unable anything

2025-12-15 via Nuitee