Hotel Viva Palace By OPO,Free Airport Pick up & Drop

Hotels
7.3 (76 reviews)
IGI Road , New Delhi , in

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Accessible facilities
Helpful room service
Good restaurant food
Cons:
Poor cleanliness
Room quality issues
Service inconsistencies

Categories

Cleanliness
4.01
The room condition was very run down and dirty, with dried poo on the toilet seats.
Service
8.98
Room service was helpful in bringing in a beer and some milk, but overall service experience at check-in was poor.
Location
8.02
The area was convenient for the airport but not pleasant to walk around, especially after dark.
Room Quality
5.97
Room was comfortable but had significant issues; mattress was poor, and phone did not work.
Amenities
7
Basic amenities present, such as kettle and tea, but overall maintenance issues were evident.
Value for Money
8.46
Price was fair for the conditions encountered, though overall experience left much to be desired.
Food and Beverage
8.01
Restaurant food was good.
Overall Experience
7.98
Though there were some positives, the numerous issues made for a stressful experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:13

Property Description

Set in the vibrant Aerocity district of New Delhi, OPO Viva Palace is conveniently located near major attractions like Qutub Minar and MG Road. Enjoy a hassle-free stay with amenities such as an ATM, concierge service, and complimentary WiFi.

Modern Comforts: Relax in well-appointed rooms equipped with air conditioning, flat-screen TVs, and free toiletries.

Gastronomic Delights: Indulge in a variety of buffet and vegetarian breakfast options, and savor delectable Chinese and Indian dishes at the on-site restaurant.

Convenient Location: With Delhi International Airport just a few steps away, exploring the city is a breeze.

Experience comfort and convenience at OPO Viva Palace. Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 76 reviews
Cleanliness: 4.01
Service: 8.98
Location: 8.02
Room Quality: 5.97
Amenities: 7
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 7.98
N
Narendra • couple • gb
1
Overall conclusion
While the location is convenient, the condition of the older building is below the standard advertise
Pros:

Positives
Hotel Viva Palace by OPO is conveniently located near the airport, and the staff I encountered were friendly. Hot water, the fan, and the air conditioning were all functioning

Cons:

Negatives
The room I was assigned in the older of the property’s two buildings was in poor condition and appeared to be poorly maintained. The sheets, towels, quilt, and blankets were dirty, the shower was heavily scaled and did not work properly, and the lift carpet was dirty. My room had no proper window, only a view of a brick wall, which made it feel confined, and the replacement room offered after I requested a change was in similar condition. The advertised free airport pick-up and drop-off was not provided as stated, as I was charged 500 rupees for airport drop-off, and the room telephone did not work.

2026-07-12 • via Nuitee
N
Narendra • couple • gb
1
Overall conclusion
While the location is convenient, the condition of the older building is below the standard advertise
Pros:

Positives
Hotel Viva Palace by OPO is conveniently located near the airport, and the staff I encountered were friendly. Hot water, the fan, and the air conditioning were all functioning.

Cons:

Negatives
The room I was assigned in the older of the property’s two buildings was in poor condition and appeared to be poorly maintained. The sheets, towels, quilt, and blankets were dirty, the shower was heavily scaled and did not work properly, and the lift carpet was dirty. My room had no proper window, only a view of a brick wall, which made it feel confined, and the replacement room offered after I requested a change was in similar condition. The advertised free airport pick-up and drop-off was not provided as stated, as I was charged 500 rupees for airport drop-off, and the room telephone did not work.

2026-07-12 • via Nuitee
N
Narendra • couple • gb
1
Overall conclusion
While the location is convenient, the condition of the older building is below the standard advertise
Pros:

Positives
Hotel Viva Palace by OPO is conveniently located near the airport, and the staff I encountered were friendly. Hot water, the fan, and the air conditioning were all functioning.

Cons:

Negatives
The room I was assigned in the older of the property’s two buildings was in poor condition and appeared to be poorly maintained. The sheets, towels, quilt, and blankets were dirty, the shower was heavily scaled and did not work properly, and the lift carpet was dirty. My room had no proper window, only a view of a brick wall, which made it feel confined, and the replacement room offered after I requested a change was in similar condition. The advertised free airport pick-up and drop-off was not provided as stated, as I was charged 500 rupees for airport drop-off, and the room telephone did not work.

2026-07-12 • via Nuitee
J
Jyoti • solo_traveller • in
8
Offered fantastic Value For Money
Pros:

Great Stay Overall Fast WiFi A lovely Room view and comfortable Accommodation everything was clean and well maintained excellent value for money compared to other hotels in the area

2026-06-25 • via Nuitee
S
Sr. Thiago • solo_traveller • ar
8
It was excellent value for Money I would happily Stay Here again
Pros:

Had A very pleasant stay The wifi was fast and reliable throughout my visit which was great for both work and streaming the Room Offered A beautiful View especially in the morning making The stay even
More Enjoyable The room was clean comfortable And well maintained Considering The facilities Location And overall experience

2026-06-25 • via Nuitee
V
Vikash • solo_traveller • in
7
I've had comfortable room peaceful atmosphere and expectational customer service
Pros:

Amazing Hospitality from check in to check out the room was spotless food was delicious and the staff went above and beyond to make my stay enjoyable

2026-06-23 • via Nuitee
H
Hridayan • solo_traveller • in
8
A good experience and would consider staying here again in the future value for money property
Pros:

Had a pleasant stay at the hotel the room was clean and comfortable staff was polite and helpful throughout the stay check in process was smooth and the location was convenient
Room view and wifi speed is also reliable

2026-06-13 • via Nuitee
N
Niharika • solo_traveller • in
7
It's exceeded my expectations
Pros:

Great hotel with a convenient location. Check-in was hassle-free, rooms were well-maintained, and the staff was always ready to helpHighly satisfied

2026-06-11 • via Nuitee
T
Tanishka • solo_traveller • in
8
Pros:

Stayed here for one nights and had a comfortable experience. The room was clean, the bed was cozy, and the staff was polite throughout our stay. Location was convenient for getting around the city

2026-06-10 • via Nuitee
T
Tanishka • solo_traveller • in
7
Good Value for money property
Pros:

Really appreciated the hospitality of the hotel team Check-in was smooth, and they helped us with all our requests The room was neat and well maintained

2026-06-10 • via Nuitee
K
khushi • solo_traveller • in
7
Pros:

Stayed here for a short trip and had a wonderful experience. The location was convenient, the room was comfortable, and the service was excellent. The staff made sure all our requirements were taken care of promptly

2026-06-06 • via Nuitee
S
Simi • solo_traveller • in
8
Pros:

Had a wonderful stay at this hotel. The room was clean, spacious, and well-maintained. The staff was extremely polite and always ready to help. The food was delicious, and the overall experience exceeded my expectations. Highly recommended for both business and leisure travelers

2026-06-06 • via Nuitee
L
Lata • solo_traveller • dz
8
Pros:

Had a wonderful stay at this hotel. The room was clean, spacious, and well-maintained the staff was polite and always ready to assist. Check-in and check-out were smooth, making the overall experience very comfortable and hassle-free

2026-06-04 • via Nuitee
N
Naman • solo_traveller • bo
8
Highly recommended for both business and leisure travelers
Pros:

Excellent hospitality and great service throughout my stay. The room was neat, the bed was comfortable, and the location was convenient. The staff ensured all my requirements were fulfilled promptly

2026-06-04 • via Nuitee
V
Vibhuti • solo_traveller • in
7
Highly recommended for a comfortable stay
Pros:

I had a wonderful stay at this hotel room was exceptionally clean, spacious, and well-maintained staff was polite and always ready to assist with a smile thee location was convenient, making it easy to explore nearby attractions

2026-06-01 • via Nuitee
K
Kanha • solo_traveller • in
8
Good stay with my wife
Pros:

A great hotel offering excellent value for money. The cleanliness standards were impressive, and the staff was professional and friendly. The entire property had a welcoming atmosphere that made me feel comfortable throughout my stay

2026-05-30 • via Nuitee
K
krish • solo_traveller • in
7
Pros:

Had a wonderful stay at the hotel. The rooms were clean, spacious, and very comfortable. Staff was polite and always ready to help. Check-in process was smooth and the location was also very convenient. Overall, a great experience and highly recommended for both family and business stays

2026-05-30 • via Nuitee
K
Kiran • solo_traveller • in
8
The room was spotless
Pros:

I was impressed by the quick service and attention to detail. The room was spotless, and all amenities were provided as promised. The staff handled every request efficiently, making my visit pleasant and stress-free

2026-05-30 • via Nuitee
K
krish • solo_traveller • in
7
Pros:

The location of the hotel was excellent, with easy access to nearby attractions and transportation. The room was neat, the bed was comfortable, and the hospitality provided by the team made my stay enjoyable

2026-05-30 • via Nuitee
K
Kumar • solo_traveller • in
9
Pros:

Nice hotel viva palace and all staff are friendly

Cons:

Location is nearby airport

2026-05-27 • via Nuitee