Hotel Gran Luna

Hotels
6.3 (92 reviews)
177 Antonio Varas , Puerto Montt , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort problems
Value concerns

Categories

Cleanliness
5.05
There were complaints about cleanliness, indicating a need for improvement.
Service
8.05
Multiple guests praised the service and attention of staff.
Location
8.55
The location is frequently highlighted as excellent, especially for shopping.
Room Quality
5.55
Some reviews mentioned the room quality was basic with issues like small size and cold temperature.
Amenities
5.05
Amenities were not specifically praised; basic functionality noted.
Value for Money
6.05
Guests had mixed feelings about the value based on services versus costs.
Food and Beverage
5.55
No specific mentions of food services; basic offerings implied.
Overall Experience
6.55
General sentiment is slightly positive despite specific improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:37

Property Description

Convenient Location
Hotel Gran Luna is strategically situated near popular attractions such as Lutheran Temple and Alerce Andino National Park, making it an ideal choice for travelers looking to explore Puerto Montt's landmarks.

Comfortable Rooms
Guests can relax in well-appointed rooms with private bathrooms and cozy seating areas, ensuring a comfortable stay. The hotel provides free toiletries, bed linen, and towels for added convenience.

Modern Amenities
Enjoy modern comforts like free WiFi throughout the property, allowing guests to stay connected during their visit. The non-smoking environment and proximity to El Tepual Airport further enhance the overall guest experience.

Book your stay at Hotel Gran Luna for a memorable and convenient Puerto Montt getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 92 reviews
Cleanliness: 5.05
Service: 8.05
Location: 8.55
Room Quality: 5.55
Amenities: 5.05
Value for Money: 6.05
Food and Beverage: 5.55
Overall Experience: 6.55
M
Miguel • solo_traveller • cl
9
Aceptable
Pros:

La cercanía a lugar que debía trabajar.

Cons:

No tenía extractor de aire caliente en el baño y en la habitación.

2026-10-19 • via Nuitee
N
Nayaded • extended_group • cl
4
Piola para una noche
2026-10-16 • via Nuitee
C
clau • solo_traveller • cl
9
Pros:

La atención super muchas gracias

Cons:

Que me despertaron muy temprano con sus risas jajaa pero todo bien muy buenos ellos un abrazo

2026-10-14 • via Nuitee
C
Cristián • solo_traveller • cl
8
2026-10-12 • via Nuitee
P
Pilar • extended_group • bo
8
2026-10-11 • via Nuitee
P
Paula • couple • es
8
2026-10-11 • via Nuitee
J
Justo • solo_traveller • cl
6
Pros:

Lo central y tranquilo

Cons:

La ducha poco espacio

2026-10-08 • via Nuitee
F
Figueroa • solo_traveller • cl
9
Pros:

Estaba todo muy limpio

Cons:

Casi me caigo en la entrada con la alfombra, pero nada más

2026-10-08 • via Nuitee
O
Osvair • couple • cl
10
2026-09-19 • via Nuitee
C
concha • couple • cl
7
2026-09-11 • via Nuitee
K
Karen • solo_traveller • cl
8
Pros:

La ubicación céntrica y cerca de todo.

Cons:

La cama tenía sólo una frazada delgada y pasamos frío en la noche.

2026-09-07 • via Nuitee
P
Patricio • solo_traveller • cl
10
2026-09-02 • via Nuitee
V
Viviana • solo_traveller • cl
4
2026-08-29 • via Nuitee
A
Argel • solo_traveller • cl
10
Pros:

La limpieza y lo necesario para para utileria de aseo

Cons:

Habían enchufes y coneciones rotas, podría ocasionar un incendio

2026-08-29 • via Nuitee
S
Sandor • couple • cl
10
Cómoda y ubicación estratégica
Pros:

Su ubicación es perfecta, todo cerca para hacer trámites

Cons:

Todo me pareció bien, es un hotel de 2 estrellas que cumple bien

2026-08-28 • via Nuitee
C
Constanza • couple • cl
10
2026-08-23 • via Nuitee
G
Gonzalo • couple • cl
10
2026-08-16 • via Nuitee
M
Marina • solo_traveller • cl
8
Pros:

Espacio limpio, ordenado, buena atención

Cons:

Tiene poca aislación acústica.

2026-08-11 • via Nuitee
C
Catalina • couple • cl
10
2026-08-03 • via Nuitee
D
Del Pilar • family_with_children • cl
3
Motel Gran Luna
Pros:

Al parecer es mas bien un motel que hotel, no apto para ir en familia o quien busque descansar.

Cons:

Es una construcción antigua de madera. Se escucha todo lo de otras habitaciones, no había agua caliente, se cortaba la luz, ni ropa de cama suficiente para el frío del invierno. Lo pasamos pésimo. No lo recomiendo

2026-08-02 • via Nuitee