Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Garden
-
Pets allowed
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Tour desk
-
Car hire
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Private check-in/check-out
-
Daily housekeeping
-
Accessible parking
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Allergy-free room
-
Snack bar
-
Pool with view
-
Outdoor furniture
-
Wine/champagne
-
Sun umbrellas
-
Coffee Shop on site
-
Spa/wellness center services
-
Beauty Services
-
Yoga classes
-
Fitness classes
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Key access
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Thermometers for guests provided by property
-
Walking tours
-
Breakfast takeaway containers
-
Bike tours
-
Live music/performance
-
Themed dinner nights
-
Broadcast Live sport events
-
Happy hour
-
Cooking class
-
Stand-up comedy
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation in Tulum
Outdoor Pool and Garden Oasis
Unwind in our outdoor swimming pool, surrounded by lush gardens and a tranquil terrace. Enjoy the tropical paradise that is KAN TULUM.
Culinary Delights and Dietary Options
Indulge in authentic Mexican cuisine at our on-site restaurant. For those with dietary preferences, we offer a variety of vegetarian and vegan options to cater to all tastes.
Convenient Amenities and Services
With free WiFi and complimentary private parking, your stay with us is hassle-free. Take advantage of our paid airport shuttle service for a seamless travel experience.
Book your stay at KAN TULUM now to experience the perfect blend of luxury and relaxation in Tulum.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Très bon accueil, le personnel est très sympa et disponible. Les chambres sont incroyable et l’hôtel est magnifique
The hotel was such a gem of a place and so glad I found it. The staff were amazing and so very helpful. I had a medical situation with my husband being rushed to hospital and the manger was just absolutely fantastic. She stayed with me and helped to translate. I could not sing her praises enough.
We ended up staying longer and I am so glad we did it was just what we needed. Highly recommend it.
The location is quite easy to get to the town centre too!
The cenote in the centre of the hotel was a lovely feature.
- staff
- very good internet connection all over the property, in the room, in the garden, at the restaurant and even at the pool
- Gorgeous design with unique style
- The artificial cenote with the bar next to it was just amazing 🤩
- beautiful view from our balcony over the pool and the garden
- For a hotel resort in the nature and not really close to the town, laundry service is a Must
- The balcony was so nice with beautiful view, but it would've been great if it was private and secured with a door or something better than a rope!
- The restaurant food/ drinks was really overpriced!
The place really is beautiful amongst the trees and by the cenote. The rooms are spacious, the bed large and comfortable. It's worth it for the price although download the InDrive app to order taxis, will be half the price the hotel taxis will charge
We initially booked this place as the listing said there was a tumble dryer in the room. Upon arrival we found out there isn't and they only offered to recommend a nearby laundromat, no offer to pay, no discounts or anything. There was also "hot tub" mentioned in the listing, it's just a bath.
Surpreendente
Preço do restaurante
O ambiente, o tamanho e as comodidades
Falta de opção all inclusive
les chambres, la structure de l'hotel, la nourriture
wifi
Todo fue espectacular
Que no sea de primera linea de playa pero no es un problema igualmente tiene piscina y lo mejor; su propio cenote 🤩
Todo!
We liked the size of the room and the view from our private balcony. We also liked the pool. The food at the restaurants was extremely tasty however it was overally priced and small potion-sized, almost like tapas.
The main reason we picked this hotel was because of their own Cenote. It was not clean at all, and we did not see anyone go in it. When we arrived, the bathroom door was 2/3 shut and it would not open. We informed the front desk staff regarding this issue and it took them 3 days to fix it. The staff only asked us once to clean the room during our 4 day stay.There were bugs in side our hotel room, the water pressure for the shower was not great and water would get everywhere. The AC would often not work. The front desk staff is not friendly at all. The wifi does not work, and it is VERY FAR from downtown and the hotel zone. Furthermore, I would only recommend this hotel for the morning view.
Your guide to the flawless travel experience
Popular Countries
Get our app
