Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Cons:
Poor cleanliness
Unkempt room conditions
Subpar amenities

Categories

Cleanliness
5.68
Multiple reviews highlighted significant cleanliness issues, with complaints regarding dirty rooms and bathrooms.
Service
8.65
Some positive mentions of staff friendliness and standard service quality, despite negative sentiments in other reviews.
Location
9.19
Several reviews noted the convenient proximity to the airport as a positive aspect.
Room Quality
6.14
General dissatisfaction with room conditions, including issues like mold and outdated amenities.
Amenities
6.67
Some mentions of amenities were positive, such as the pool, but complaints about cleanliness were prevalent.
Value for Money
7.63
Mixed feedback suggests the hotel provides some value, but overall disappointment affects this rating.
Food and Beverage
7.18
Negative reviews on breakfast quality with some commenting it was poor.
Overall Experience
8.05
Overall guest experience was marred by various issues, but some aspects were satisfactory, leading to a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 15:16

Property Description

Luxurious Accommodation in the Heart of Kuta

Convenient Amenities: The Diana Suite boasts a restaurant, free private parking, a seasonal outdoor pool, and a bar for guests to unwind and enjoy.

Great Location: Situated near Tuban Beach and other attractions, this hotel offers easy access to popular spots like Discovery Shopping Mall and Waterbom Bali.

Comfortable Stay: With air conditioning, 24-hour front desk service, and free WiFi, guests can relax and have a stress-free stay at The Diana Suite.

Experience the best of Kuta at The Diana Suite. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for Rp 75,000 per person per night when using an existing bed.
    People 5 years old and over stay for Rp 150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3011 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.05
A
Andrew • solo_traveller • nz
3
Disappointing
Cons:

The swimming pool wasn't working. I have another booking from mon 15 June at Dianna suite. It is non refundable but as the pool is not working I would like to cancel this reservation and get a full refund

2026-05-30 • via Nuitee
M
Michael • solo_traveller • au
4
Pros:

location

Cons:

dirty, overpriced, no restaurant services active, no fresh towels

2026-05-29 • via Nuitee
S
simon • couple • au
2
DIRTY ROOM SHEETS AND BED STAINS GOT PHOTO
Pros:

Nothing we checked out after 3 hours

Cons:

Filthy bathroom hair on the floor stained sheets stained lounge fridge wasn't working wet floors dirty hallways room was not clean furniture flaking old we left after 3 hours. So Dirty

2026-05-26 • via Nuitee
N
Neil • solo_traveller • au
9
Pros:

Close to airport & restaurants

Cons:

Pool not usable, no staff to run kitchen

2026-05-22 • via Nuitee
J
Jan • solo_traveller • au
4
2026-05-21 • via Nuitee
J
Jason • solo_traveller • au
5
Pros:

It was cheap and close to the airport. Which is what I wanted as I was just killing 6-7 hours before a late flight.

Cons:

You get what you pay for, and I didn't pay much. Staff were nice, cleanliness needed some attention.

2026-05-20 • via Nuitee
D
Demlová • couple • cz
5
2026-05-20 • via Nuitee
P
Phuc Hai • couple • vn
10
2026-05-15 • via Nuitee
M
Mark • couple • au
7
Overnight stay while transit for Perth.Property is on hold awaiting sale and refurb staff went out of there way to make
Pros:

Close to airport

Cons:

Needs refurb

2026-05-14 • via Nuitee
J
Jacey • solo_traveller • gb
1
Pros:

The location

Cons:

Very dirty

2026-05-11 • via Nuitee
E
Eva Marly • couple • es
10
The staff were so lovely and accommodating. I enjoyed my stay very much, and for the price, the room was really big and
Pros:

The property was very beautiful

2026-05-09 • via Nuitee
C
Claudia • extended_group • au
1
2026-05-04 • via Nuitee
P
PERLE • solo_traveller • fr
5
Pros:

Emplacement non loin de l'aéroport

Cons:

L'ensemble du mobilier est vêtus.
Piscine verte non entretenue
Rien à voir les photos

2026-05-03 • via Nuitee
A
Anna • family_with_children • au
6
It was pleasant stay because of the staff were friendly and very helpful.
Pros:

The property is walking distance from the airport.
The staff were excellent.

Cons:

The property looks so much older than the picture. Only the swimming pool looks decent.
They need to spent big budget for renovation.
Most of the roof and the walls need big job to repair.

2026-05-02 • via Nuitee
M
Mohammad Maruf • couple • in
9
2026-04-30 • via Nuitee
E
Erik • solo_traveller • se
8
Bra standard för pengarna, nära flygplatsen
Pros:

Bra standard och fräscht. Perfekt i anslutning till flyg, gångavstånd dit. Sköna sängar och bra AC.

Cons:

Badrummet var lite slitet. Frukosten inte så bra.

2026-04-30 • via Nuitee
J
JAMES • solo_traveller • au
1
2026-04-26 • via Nuitee
J
JUAN PABLO • solo_traveller • no
5
convenient yet a bit iffy.
Pros:

Comfortable and great location

Cons:

Sheets are quite old, like they have holes in them, the painting of the rooms is old, falling apart and stained. Shower looked very mouldy. No USB connectors, or universal plugs for my australian charger.

2026-04-24 • via Nuitee
S
Sheryl • solo_traveller • ca
1
DO NOT STAY HERE..Filthy dirty
Pros:

Air con worked. This place is a dump. The photos are not current for 2026

Cons:

Booking.com needs to 100% gurantee the room posted and the hotel are current. This place is dirty, gross and not even clean to a normal standard. It is because owner or mgr. doesnt care to insure rooms are clean. It was so gross. I wanted to leave but arrived 9 at night and the location is far deom anything.

I blame Booking.com for listing this unsanitary and gross run down hotel.

2026-04-21 • via Nuitee
F
FABIO • solo_traveller • fr
5
2026-04-21 • via Nuitee