Al Tawfik Plaza

Hotels
5.9 (917 reviews)
طريق الملك عبدالعزيز , Makkah , sa

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Very close to Masjid al-Haram (10–15 min walk)
Several reviewers praise helpful/friendly staff and good customer support
Basic amenities often available (hot water, fridge, three single beds in some rooms)
Cons:
Extremely poor cleanliness (cockroaches, dirty bathrooms, no housekeeping attention)
Old, worn or broken furniture and very small rooms (some with no window)
Maintenance issues: rusty fridge, clogged bathrooms, weak/no internet, lift problems
Inconsistent staff behavior (some rude), no phone/contact in some rooms

Categories

Cleanliness
1.5
Multiple reviews report very poor cleanliness: cockroaches, filthy bathrooms, no housekeeping attention and stained/old linens. Cleanliness is a major negative theme.
Service
10
Several reviewers praise staff as very humane, understanding and offering good customer support; some mention helpful check-in/out assistance. A few comments note rude staff, but overall sentiment about personnel is strongly positive, so this score reflects consistently reported helpful staff.
Location
10
Location is frequently cited as the primary benefit: close to Masjid al-Haram (~10–15 minutes walk). While crossing traffic is noted, proximity to the Haram is repeatedly emphasized as a key pro.
Room Quality
4
Rooms are described as small, with very old/ worn furniture, limited windows, and sometimes unable to accommodate basic needs (too small for prayer for two). Overall room condition is below expectation.
Amenities
7.5
Basic amenities are present in some rooms (hot water, fridge, multiple single beds) and a lift exists, but maintenance issues are common (rusty fridge, occasional stuck lift, weak/no internet, lack of toiletries). Despite problems, basic functionality is often available.
Value for Money
5
Mixed signals: guests choose it for proximity and price, but many say other nearby options offer better quality for similar cost. Value is therefore average to slightly below average.
Food and Beverage
5.9
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
3.3
Overall impression is negative due to very poor cleanliness and worn rooms, offset somewhat by excellent location and generally helpful staff. Net guest experience is below average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 09:32

Property Description

Modern Amenities and Comfortable Stay
Al Tawfik Plaza, located in the Ajyad district of Makkah, offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. The hotel provides room service and a 24-hour front desk for convenience.

Scenic Views and Thoughtful Touches
Certain units at Al Tawfik Plaza offer guests a city view and come with a private bathroom equipped with a bidet and free toiletries. The rooms also include bed linen and towels, ensuring a cozy and relaxing atmosphere.

Prime Location and Nearby Attractions
Conveniently situated near Masjid Al Haram, Zamzam Well, and Masjid Al Haram King Abdul Aziz Gate, Al Tawfik Plaza provides easy access to popular points of interest. With King Abdulaziz International Airport just 96 km away, guests can easily reach the hotel and start their journey hassle-free.

Book your stay at Al Tawfik Plaza now for a memorable experience in Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

5.9
Based on 917 reviews
Cleanliness: 1.5
Service: 10
Location: 10
Room Quality: 4
Amenities: 7.5
Value for Money: 5
Food and Beverage: 5.9
Overall Experience: 3.3
M
Muhammad • solo_traveller • sa
7
Pros:

Better arranged

Cons:

Cleaned

2026-08-29 • via Nuitee
E
elhefnawy • solo_traveller • sa
10
2026-08-28 • via Nuitee
A
abdou • solo_traveller • dz
8
2026-08-27 • via Nuitee
R
Rana waqas • couple • pk
10
Nice
Pros:

Cooperate staff

2026-08-26 • via Nuitee
سامح • solo_traveller • sa
5
2026-08-26 • via Nuitee
N
Nasser • couple • qa
1
توبه اسكن فيه مره ثانيه
Pros:

المكيف فقط بارد .

Cons:

ريموت التلفزيون مافي بطارية والزولية وصخه يمكن من 20سنه ماغسلوها وإزعاج في الممرات

2026-08-26 • via Nuitee
S
Said Ali • family_with_children • om
5
2026-08-25 • via Nuitee
S
SUMIYA • family_with_children • qa
5
2026-08-24 • via Nuitee
A
Attari • solo_traveller • pk
1
2026-08-24 • via Nuitee
E
Elbagir • extended_group • sa
8
2026-08-23 • via Nuitee
G
Gamil • extended_group • sa
9
2026-08-22 • via Nuitee
A
ahmed • family_with_children • sa
4
2026-08-21 • via Nuitee
H
HANY • solo_traveller • sa
5
2026-08-21 • via Nuitee
H
HANY • solo_traveller • sa
6
Pros:

الموقع قريب إلى حد ما من الحرم

2026-08-21 • via Nuitee
قاسم • couple • sa
6
مرضية
2026-08-19 • via Nuitee
D
Dr A I • family_with_children • gb
8
Very good
Pros:

Friendly staff and very helpful

Cons:

Sewage system needs cleaning and flushing

2026-08-17 • via Nuitee
فقيده • solo_traveller • qa
6
2026-08-16 • via Nuitee
M
Mohammed Kunju • extended_group • ae
7
2026-08-15 • via Nuitee
عريشي • extended_group • sa
5
Pros:

جيجي منه

2026-08-12 • via Nuitee
ابراهيم • solo_traveller • sa
8
Pros:

المكان مميز بالنسبة للحرم

Cons:

عدم وجود باركن للسيارات

2026-08-12 • via Nuitee